HP Presario 17XL Presario NA1700XL Series Maintenance and Service Guide
HP Presario 17XL - Notebook PC Manual
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- HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 1
Pin Assignments Battery Operations Troubleshooting Removal Sequence Parts Catalog MSG Index Welcome to the Maintenance & Service Guide (MSG) Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1700XL Series Portable Notebooks. This online guide is designed to serve - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 2
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Using this Guide To use this guide Maintenance and Service Guide, and then - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 3
in accordance with the terms of the agreement. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Maintenance and Service Guide Compaq Presario 1700 Series Notebook Computer First Edition (June 2000 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 4
XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Preface This Maintenance and Service Guide is a troubleshooting reference that is used as a guide when servicing the Compaq Presario 1700 Series Notebook Computers. Compaq Computer Corporation reserves the right to make changes to the - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 5
Presario 1700 Series Models: XL260, XL261, support this product: • Compaq Presario 1700XL Series Notebook Computer documentation set • Introducing Windows 98 Guide • Introducing Windows 2000 Guide • Service Training Guides • Compaq Service Advisories and Bulletins • Compaq QuickFind • Compaq Service - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 6
, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Product Description This chapter describes the features of each of the Presario 1700XL Series Notebooks. It also provides illustrations of the exterior components of these units. - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 7
XL374, XL375, XL376, XL377, and XL378 Models and Features Compaq Presario 1700 Series Portable Notebook Computer Models XL260 XL261 XL262 XL264 XL265 3.2 Li-ion 3.2 Li-ion 3.2 Li-ion 3.2 Li-ion 3.2 Li-ion System Memory 64 MB 64 & 96 MB 64 MB 64 MB 64 MB * Modem Legend 56K Mini - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 8
, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) Display Processor Hard Networking None None None Battery 3.2 Li-ion 3.2 Li-ion 3.2 Li-ion System Memory 64 MB 128 MB 128 MB * Modem Legend 56K Mini PCI d/f 1 = Bear - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 9
, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL360 XL361 iNIC Networking None None None Battery 3.2 Li-ion 3.2 Li-ion 3.2 Li-ion System Memory 64 MB 64 MB 128 MB * Modem and NIC Legend 56K Mini PCI v.90 d/f - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 10
, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL363 XL364 XL365 44 Std. Diskette 1.44 Std. Diskette 1.44 Std. Diskette Modem Networking Battery System Memory 56K Mini PCI d/f 5** iNIC None 3.2 Li-ion 64 MB 56K Mini PCI - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 11
, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued 1* 56K Mini PCI d/f 5** iNIC Networking None None None Battery System Memory 3.2 Li-ion 64 MB 3.2 Li-ion 64 MB 3.2 Li-ion PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1700XL SERIES - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 12
XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models 56K Mini PCI d/f 5** iNIC Networking None None None Battery System Memory 3.2 Li-ion 128 MB & 64 MB 3.2 Li-ion 128 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1700XL SERIES PRODUCT DESCRIPTION 7 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 13
XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL373 XL374 XL375 56K Mini PCI d/f 4** iNIC 56K Mini PCI d/f 4** iNIC Networking Battery System Memory None 3.2 Li-ion 64 MB None 3.2 Li-ion 128 MB None 3.2 Li- - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 14
XL373, XL374, XL375, XL376, XL377, and XL378 Compaq Presario 1700 Series Portable Notebook Computer Models (Continued) XL376 XL377 None None None None Battery 3.2 Li-ion 3.2 Li-ion 3.2 Li-ion 3.2 Li-ion System Memory 128 MB 64 MB 64 MB 128 MB * Modem and NIC Legend 56K Mini PCI v.90 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 15
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, ) Button 8 Left TouchPad Button 4 Lid Switch 9 Scroll Button 5 Keyboard - Right TouchPad Button 10 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1700XL SERIES - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 16
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, Buttons and Lights Description 1 Volume Down Button 7 Retail Central Button 2 Volume Up Button 8 AC Adapter Light 3 Digital Audio Button 9 Num Lock Light 4 Power Button - Caps Lock Light 5 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 17
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 18
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367 2 Future Bay™ Removable CD, DVD*, or CD-RW* Drive 3 CD or DVD Eject Button 4 CD or DVD Manual Eject Hole *A DVD or CD-RW is available on select models. - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 19
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 20
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 21
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Underneath the Unit Description 1 Memory Compartment 2 Model and Serial Number - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 22
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, Ethernet Port 2 Modem Port 3 USB Port 4 USB Port 5 S-Video Out Port 6 Printer/Parallel Port 7 External Monitor (VGA) Port 8 Security Slot 9 AC Adapter - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 23
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, 1 Mouse 7 S-Video 2 Keyboard 8 Serial Port 3 USB Port 9 Printer 4 USB Port - Monitor 5 AC-3 Digital Audio-Out q 1394 (Digital Interface) 6 Composite TV-Out w AC Adapter - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 24
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, Bay) Stand-Alone (Battery Pack) Power Requirements Nominal Operating Maximum Average Peak Operating AC Power Requirements Operating Voltage Operating Current Operating Frequency Maximum Transient 1.3 in. 10.3 in - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 25
G, 11 ms, half sine 240 G, 2 ms, half sine 0.5 G Note: Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario 1700 Series Portable Notebooks operate well within this range of temperatures. System Interrupts IRQ 0 1 2 3 4 5 6 7 8 9 Device(s) System Timer - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 26
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, 00A0 - 00A1 00C0 - 00DF 00E0 - 00E1 System Function (Shipping Configuration) Direct Memory Access Controller Programmable Interrupt Controller System Timer Standard 101/102-Key or Microsoft Natural Keyboard - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 27
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, Controller PCI Fast Ethernet DEC 21143 Based Adapter PCI Communication Device PCI Communication Device System Memory Catalog Memory Address Device(s) 00000000 0009FFFF System Board Extension - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 28
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Memory Based Adapter support) FFF80000 FFFFFFFF Motherboard Resources - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 29
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 30
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, Low 720 KB High 1.44 MB 3.5 in. Number of LED Indicators 1 (Read/Write) Number of Drives Supported 1 Drive Rotation (rpm) 360 Transfer Rate (Kbps/Sec) Bytes per Sector Sectors per Track (High/Low) - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 31
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 32
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 33
, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Pin Assignments This appendix provides connector pin assignment tables for Compaq Presario 1700 Series Notebook Computers. For more information about connectors, refer to the section on Connectors. Note: The signals in all tables of - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 34
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 35
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 36
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 37
AC power and extending the operating life of the battery. The following sections also outline the proper methods for starting and shuting down the Notebook in different situations. Power Modes Compaq Presario it automatically stores the contents of its memory to the hard drive before it AC adapter. - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 38
Presario 1700 Series Models: XL260, XL261, instructions for putting the Notebook into Off mode, unplug it from the outlet, and remove the battery pack before servicing Manual Activation Deactivation 15 minutes if using battery power. Notebook will not automatically enter Standby mode if using AC - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 39
Presario 1700 Series Models Power Schemes are Home/Office Desk, Portable/Laptop, and Always On. The settings can the Notebook is on a network, Compaq recommends that System Standby be set to Never. The for each Power Scheme. Power Scheme AC Power System Standby Turn OFF Monitor Turn - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 40
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, low speed • Reversed: opposite recommended • Recommended: performance on AC, Battery Optimized on battery • Disabled: no run-time support, high speed SpeedStep options can be accessed in three ways: - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 41
Servicing the Notebook - Full Off Mode The Notebook must be turned off completely when installing or replacing components in the system. Follow the instructions four seconds; this causes a manual shutdown. Then, restart your AC power for at least 30 seconds. Reinsert the battery or reconnect AC - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 42
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 43
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, use the computer while the battery is draining. 3. The battery is reconditioned. 4. Plug in the AC adapter and begin using the computer. The table below shows battery pack charge times by model. Battery - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 44
Presario 1700 Series Models: XL260, XL261, Used Battery Pack In the interests of safeguarding our environment, Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and or local regulations. ÄCAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 45
Troubleshooting This section covers troubleshooting information for Compaq Presario 1700 Series Portable Notebook Computers. The basic steps in troubleshooting messages. Important: If the problem only occurs when an external device is connected to the computer, the problem may be related to the - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 46
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, Ensure that the battery pack is inserted in the Notebook and that it is connected to an external AC power source. When these preliminary steps are completed, you are ready to run POST. Clearing the - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 47
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 48
Presario 1700 then turn it on again. As soon as the Compaq logo appears press the ESC key to clear the POST error messages, refer to the Troubleshooting tables. Power-On Self-Test Messages Memory test data error 1. Replace the memory modules. 2. Replace the system board. 1. Replace the memory - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 49
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 XX000YZZ 201-Memory Error Probable Cause Keyboard failure Recommended Action - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 50
Presario devices. If you run Compaq Diagnostics from a diskette, ensure Troubleshooting without Diagnostics • Before Replacing Parts • Solving Minor Problems • Solving Hard Drive Problems • Solving Hardware Installation Problems • Solving Keyboard/Numeric Keypad Problems • Solving Memory Problems - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 51
, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 • Solving PC Card Problems • Solving Power Problems • Solving Printer Problems • Solving TouchPad/Pointing Device Problems • Contacting Compaq Support If you have a problem you cannot solve, run the Diagnostics utilities before calling for - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 52
Presario 1700 Series Models: XL260, Device List from the Test Option menu. A list of the installed Compaq devices is displayed. 8. If the list of installed devices is choose to print or save a log of errors. 9. Follow the instructions on the screen as the devices are tested. When testing is complete - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 53
Presario 1700 Series Models: XL260, XL261, if you want to print the information. 2. Insert the Compaq Diagnostics diskette in drive A. 3. Turn on or restart the System storage Graphics Memory Audio Operating system System files Windows files 7. Follow the on-screen instructions to cycle through - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 54
Presario 1700 Series Models: XL260, XL261, displayed if the system recognizes a problem while running the Compaq Diagnostic program. These error codes 6623 (pg 18) 8601 through 8602 (pg 18) Processor Test Memory Test Keyboard Test Parallel Printer Test Video Test Diskette Drive Test Serial Test - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 55
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363 timer load data test failed Protected mode test failed Speaker test failed Memory machine ID test failed Memory system ROM checksum failed Write/Read test failed Address test failed Random - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 56
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 57
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 58
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 59
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, xx 514-xx 516-xx Video Test Error Codes Description Recommended Action Video controller test failed Video memory test failed Video attribute test failed Video character set test failed Video 80 x 25 mode 9 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 60
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, -xx 2414-xx 2416-xx 2418-xx Video Test Error Codes (Continued) Description Recommended Action Video memory test failed Video attribute test failed Video character set test failed Video 80 x 25 mode 9 x - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 61
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 62
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, DVD or CD and retest. 2. Verify that the speakers are connected. 3. Verify that drivers are loaded and properly installed. 4. Replace the DVD or CD drive and retest. 5. Replace the system board - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 63
XL378 Troubleshooting without Diagnostics This section provides information about how to identify and correct some common hardware, memory, and software problems. after connecting external devices. • Verify that all required device drivers are installed. • Verify that all required changes have been - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 64
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Minor Problems Some minor problems and possible solutions are outlined - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 65
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Battery Pack/Gauge Problems (Continued) Problem Probable Cause - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 66
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Battery Pack/Gauge Problems (Continued) Problem Probable Cause - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 67
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Battery Pack/Gauge Problems (Continued) Problem Battery pack - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 68
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Diskette Drive Problems Checkup from the Compaq Diagnostics diskette. - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 69
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Display Problems This section lists some common causes and solutions - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 70
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Display Problems (Continued) Problem display, which supports up to 800 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 71
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Display Problems (Continued) Problem Probable Cause Solution(s) - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 72
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Hard Drive Problems Some common causes and solutions for hard drive - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 73
. The Num Lock light on the Notebook turns on. Disconnect the external numeric keypad from the Notebook. Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table. Problem Memory count during Power-On Self-Test (POST) is incorrect. "Out of - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 74
icon in the Control Panel for installation instructions. If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode. Contact a Compaq-authorized service provider for a list of PC Cards tested sucessfully in Compaq PC Card platforms. Ensure that the card - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 75
Solution(s) See Specifications to verify address. Use supported cards only. Install driver. Verify telephone connection. Install driver. Double-click My Computer to verify the drive letter assigned to the card. Contact a Compaq-authorized service provider for a list of PC Cards tested successfully - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 76
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Power Problems Also see Solving Battery Pack/Gauge Problems AC adapter - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 77
instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation. Solving Printer Problems Problem on and set it to online. Refer to the printer documentation to install the correct printer driver. Connect the printer to - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 78
The following table lists some common causes and solutions for TouchPad/pointing device problems. Solving TouchPad/Pointing Device Problems Problem TouchPad or mouse does not work. Probable Cause Incorrect or no device driver is installed. External mouse does not work. TouchPad or mouse does not - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 79
, XL373, XL374, XL375, XL376, XL377, and XL378 Contacting Compaq Support Obtain the following information before contacting Compaq Reseller Support: • Product name • Product serial number • Purchase date • Conditions under which the problem occurred • Any error messages that have occurred • Hardware - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 80
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, procedures for the 1700XL unit. Serial Number Location Report the unit's serial number to Compaq when requesting information or ordering spare parts. The serial number is located underneath the - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 81
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 82
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Service are required to service the computer: • 5mm nut drivers (for screwlocks - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 83
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, Handle flex cables with extreme care; they can tear easily. ÄCAUTION: When servicing these computers, ensure that cables are placed in their proper location during the points designated in the maintenance instructions. - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 84
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, connector and simultaneously slide the cable out with constant light force. ÄCAUTION: When servicing the Notebook, ensure that cables are placed in their proper location during the reassembly process - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 85
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, Assembly Cable The cable position for the speaker assembly is shown below. ÄCAUTION: When servicing the Notebook, ensure that cables are placed in their proper location during the reassembly process. - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 86
beginning Removal & Replacement Procedures, complete the following steps: 1. Disconnect AC power and any external devices. 2. Remove the QuikDock (pg 8). battery components. No field-serviceable parts are located inside the battery pack. Note: The Compaq Presario 1700 Series Portable Computers - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 87
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 88
metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1700 Series Portable Notebook into the battery compartment. Do not force the battery pack exposes potentially harmful battery components. No field-serviceable parts are located inside the battery pack. - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 89
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 90
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 91
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 92
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 System Memory To upgrade or replace the system memory, complete the following - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 93
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 94
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 95
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 96
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 97
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 98
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 99
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 100
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 101
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 102
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 103
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 104
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 7. Grasp the panel assembly and lift up to remove it. - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 105
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 106
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 107
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 108
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 109
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, Board To remove the Sub IO board, complete the following steps: 1. Remove two screws from the right hinge support bracket and lift the bracket up to remove it. - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 110
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 111
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 112
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 113
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 114
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 115
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 116
number and availability status of each item. Illustrated Parts The following illustrations are typical of the spare parts provided with the Compaq Presario 1700XL Series Notebooks. Units Spare Part Items 1 Keyboard 2 Upper CPU Cover w/Palmrest and Touchpad 3 Speakers 4 Li-ion Battery (not shown) To - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 117
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Boards Spare Part Items 1 Modem or Modem/NIC Combo 2 Memory 3 Processor 4 IO - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 118
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 119
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 120
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Miscellaneous Hardware Spare Part Items 1 Power Adapter 2 Port Replicator To - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 121
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Miscellaneous Hardware/Plastics Kit Spare Part Items 1 Right Hinge 2 HDD Guide - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 122
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, Build-to-Order Items Part No. Processor: Pentium III 500 MHz (256) Pentium III 650 MHz (256) System Memory: 64 MB 96 MB 198696-001 202357-001 198716-001 NA Display: 13.3 in. 14.1 in. 198699- - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 123
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, Pentium III 600 MHz (256) 198697-001 Pentium III 500 MHz (256) 198696-001 System Memory: 64 MB 198716-001 System Memory: 64 GB 198716-001 Display: 14.1 in. 198700-001 Display: 13.3 in. 198699 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 124
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, Pentium III 600 MHz (256) 198697-001 Pentium III 700 MHz (256) 207672-001 System Memory: 64 MB 198716-001 System Memory: 64 MB 198716-001 Display: 14.1 in. 198700-001 Display: 13.3 in. 198699 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 125
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, No. Processor: Pentium III 650 MHz (256) Pentium III 750 MHz (256) 202357-001 207673-001 System Memory: 64 MB 128 MB 198716-001 209874-001 Display: 13.3 in. 14.1 in. 198699-001 198700-001 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 126
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, 001 XL368 Models Build-to-Order Items Part No. Processor: Pentium III 600 MHz (256) 198697-001 System Memory: 64 MB 198716-001 Display: 14.1 in. 198700-001 Optical Drive: 8X DVD Hard Drive: 15.0 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 127
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL372 Models Build-to-Order Items Part No. Processor: Pentium III 650 MHz (256) 202357-001 System Memory: 64 MB 198716-001 Display: 13.3 in. 198699-001 Optical Drive: CD-RW 198703-001 Hard Drive - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 128
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, Pentium III 750 MHz (256) 207673-001 Pentium III 700 MHz (256) 207672-001 System Memory: 128 MB 198695-001 System Memory: 64 MB 198716-001 Display: 14.1 in. 198700-001 Display: 14.1 in. 198700 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 129
Items Processor: Pentium III 700 MHz (256) System Memory: 128 MB Display: 14.1 in. Optical Drive: Compaq WinME Operating System Guide Owner Registration Card-Win2K Compaq.Net Rebate Card Personal Audio Player Card Corel Word Perfect Office 2000 CD Kit Quick Restore Recovery CD Kit DVD/ROM Driver - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 130
AC Adapter (60 W 2-Wire) AC Adapter (60 W 3-Wire) AC Power Cord (AU 3-Wire) AC Power Cord (AU 2-Wire) AC Power Cord (CH 3-Wire) AC Power Cord (CH 2-Wire) AC Power Cord (INT'L 3-Wire) AC Power Cord (INT'L 2-Wire) AC Power Cord (IT 3-Wire) AC Power Cord (JP 3-Wire) AC Power Cord (KR 3-Wire) AC - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 131
Presario 1700 Series Models: XL260, DMA CD-RW Drive (8X/24X) CD-ROM, CD-RW Compaq WinME Operating System Guide Compaq.Net Rebate Card Corel Word Perfect Office 2000 CD Kit CPU 001 DVD/CD-RW Combo Drive DVD Drive (8X) DVD/ROM Driver Card, RTF Easy Setup Poster NA 198702-001 201706-003 183237-002 - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 132
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 133
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, 15/00 Manuals: Beyond Setup Guide, Safety and Comfort Guide, Compaq WinME Operating System Guide Memory (32 MB) 207678-001 CTO after 9/25/00 Memory (64 MB) 198716-001 All after 9/3/00 Memory (128 MB - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 134
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, - HP Presario 17XL | Presario NA1700XL Series Maintenance and Service Guide - Page 135
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361 Battery Recovery CD Kit Safety and Comfort Guide Speakers Sub Board System Board w/o Memory System IO Board w/o Memory Warranty WinME Operating System Guide Win2k Driver CD Kit (US/PR) All 169298-001
Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
Before You
Begin
Product
Description
Specifications
Pin
Assignments
Battery
Operations
Troubleshooting
Removal
Sequence
Parts
Catalog
MSG Index
Welcome to the Maintenance & Service Guide (MSG)
Welcome to the
Maintenance and Service Guide
(MSG) for Compaq Presario 1700XL Series
Portable Notebooks. This online guide is designed to serve the needs of technicians whose
job is to repair Compaq products.
For copyright and trademark information, refer to the
Notice
section of this MSG. To locate
your unitĀ°s serial number, to see symbol conventions, or to view technicianĀ°s notes, see the
Preface
. This MSG is updated online as needed.
For comments or questions about the contents of this MSG,
contact
Compaq
.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For help on navigating in this guide, refer to
Using this Guide
.