HP Presario 17XL Presario NA1700XL Series Maintenance and Service Guide - Page 62

Audio Test Error Codes, Error Code, Description, Recommended Action - drivers

Get HP Presario 17XL - Notebook PC PDF manuals and user guides View all HP Presario 17XL manuals
Add to My Manuals
Save this manual to your list of manuals

Page 62 highlights

Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Error Code 3206-xx Audio Test Error Codes Description Recommended Action Audio System Internal Error Replace the system board and retest. Error Code 8601-xx 8602-xx TouchPad/Pointing Device Interface Test Error Codes Description Recommended Action Mouse test failed Interface test failed The following steps apply to error codes 8601-xx through 8602-xx: 1. Replace the TouchPad and retest. 2. Replace the system board and retest. Error Code 3301-xx 3305-xx 6600-xx 6605-xx 6608-xx 6623-xx DVD or CD Drive Test Error Codes Description Recommended Action DVD or CD drive read test failed DVD or CD drive seek test failed ID test failed Read test failed Controller test failed Random read test failed The following steps apply to error codes 3301-xx through 6623-xx: 1. Replace the DVD or CD and retest. 2. Verify that the speakers are connected. 3. Verify that drivers are loaded and properly installed. 4. Replace the DVD or CD drive and retest. 5. Replace the system board and retest.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
Audio Test Error Codes
Error Code
Description
Recommended Action
3206-xx
Audio System Internal Error
Replace the system board and retest.
TouchPad/Pointing Device Interface Test Error Codes
Error Code
Description
Recommended Action
8601-xx
Mouse test failed
The following steps apply to error codes
8601-xx through 8602-xx:
1.
Replace the TouchPad and retest.
2.
Replace the system board and retest.
8602-xx
Interface test failed
DVD or CD Drive Test Error Codes
Error Code
Description
Recommended Action
3301-xx
DVD or CD drive read test failed
The following steps apply to error codes
3301-xx through 6623-xx:
1.
Replace the DVD or CD and retest.
2.
Verify that the speakers are
connected.
3.
Verify that drivers are loaded and
properly installed.
4.
Replace the DVD or CD drive and
retest.
5.
Replace the system board and retest.
3305-xx
DVD or CD drive seek test failed
6600-xx
ID test failed
6605-xx
Read test failed
6608-xx
Controller test failed
6623-xx
Random read test failed