HP Presario S4000 Compaq Presario Desktop Products Warranty and Support Guide - Page 6

See What You Can Do There's lots of helpful information included with your Compaq Presario. First look at Help on your Windows® desktop (to access it, click Start on the taskbar). It contains more detailed help and will give you suggestions on how to fix the problem. Within the Help and Support Center, you can get the latest news from Compaq about your PC. Be sure to also check the updates from Compaq that are sent to your desktop from time to time. Next, try a little surfing! The Compaq Web site has updated software, tips and tricks, answers for common problems, and other information. Go to http://www.compaq.com.sg/support/ and search for your Compaq Presario model. Call Compaq Customer Support Center Finally, if these steps don't help, you can reach a real, knowledgeable person by calling the Compaq Customer Support Center in your area. Phone assistance to get you up and running is free for 30 days from the time you purchased your computer. After 30 days, there may be a charge, but the helpful support is still available. And, if Necessary: Get Repair If your computer needs to be repaired or to have parts replaced, you have two choices: 1 You can easily replace many of your Compaq Presario parts that are considered consumer replaceable. This is the fastest method of repair, as many times we can send the part directly to your home or business in a few days. This service is free for one year from the date you purchased your computer. 2 If a repair is necessary, the Compaq Customer Support Center will make arrangements to fix your computer. This service is free for one year from the date you purchased your computer. There are a few limitations and exclusions to this warranty (as well as some important details), which are described in the following section. The Legal Language Compaq Limited Warranty Statement COMPAQ PRODUCT DURATION OF LIMITED WARRANTY Hardware - Parts and Labor: 1 Year Phone assistance to get you up-and-running: 30 days Compaq warrants to you, the end-user customer, that Compaq hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If Compaq receives notice of such defects during the warranty period, Compaq will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. Compaq warrants to you that Compaq software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If Compaq receives notice of such defects during the warranty period, Compaq will replace software which does not execute its programming instructions due to such defects. Compaq does not warrant that the operation of Compaq products will be uninterrupted or error free. If Compaq is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price on a prorated basis upon prompt return of the product. Compaq products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.