HP Presario SR1300 Warranty and Support Guide: In Home - Page 2
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Don't Forget to Register! Click the registration icon on your desktop or go to: www.register.hp.com NOTE: You can view your PC product number, model number, and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Where to Get Help HP offers a wide variety of service and support options, which are available around the clock for Compaq-branded products that are either in, or out of warranty. Options to use when you need help: 1 Check the setup poster and the user documentation for help with setting up and using your PC. 2 Use the support tools right on your PC. Help & Support Center for help with hardware and software questions. Click Start and then click Help and Support. PC Tune-up and Repair for tools to keep your PC running smoothly. Click Start, All Programs, PC Help and Tools. SW Repair Wizard guides you through options to resolve software issues. Click Start, All Programs, PC Help and Tools. 3 Customer Care Web support. For product information, driver updates, troubleshooting, support alerts and important security information, go to: www.hp.com/support 4 Chat online with a qualified support specialist using HP Real-time Chat. Available 24 x 7 through the Help & Support Center on your PC. 5 If you have not solved the problem, you can contact Total Care by phone 24 hours a day, seven days a week, in English, Spanish, and French (Canada only) at: 1-(800)-652-6672 (1-800-OK Compaq) or 1-(905)-206-4357 (local to Mississauga) When you call please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period. Registration is quick, easy and offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. • The HP newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: www.subscription.support.hp.com Software Support America Online U.S.: 888-346-3704 Canada: 888-265-4357 www.aol.com Apple - iTunes - www.apple.com AT&T WorldNet - 800-400-1447 - www.att.net CompuServe 2000 - 800-944-9871 www.compuserve.com Corel - www3.corel.com Detto Technologies - 866-338-8663 - www.detto.com EarthLink Dial-up customer service - 800-890-6356 Dial-up technical support - 800-890-5128 Broadband customer service and technical support 888-829-8466 www.earthlink.net InterVideo - 510-651-0888 www.intervideo.com/home Microsoft Network 800-386-5550 www.support.msn.com Symantec - Norton AV www.symantec.com/techsupp Quicken Basic (Intuit) - 900-555-4688 www.intuit.com Veritas (only CD-RW and DVD+RW/+R models) www.veritas.com Yahoo! - User Support - www.yahoo.com 2