HP Presario SR1400 Getting Started Guide - Page 80
Using the Onscreen Help and Support Center, Using Instant Support, Start, Help and Support
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Using the Onscreen Help and Support Center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions. To open the Help and Support Center: • Press the Help button (select models only) on your keyboard. Or • Click Start on the taskbar, and choose Help and Support. Using Instant Support When you need assistance to solve a PC-related problem, use Instant Support (select models only). With Instant Support you can run tests or submit a problem for help over the Internet. When you submit a problem, you communicate over the Internet with a Support analyst who works with you on solving the problem. To start Instant Support: 1 Click Start on the taskbar. 2 Click Help and Support. 3 Click Connect to Customer Support. 4 Click Start a New Request. 5 Follow the onscreen instructions to run a test or submit a problem. (Your PC must be connected to the Internet to submit a request.) 74 Getting Started Guide