HP Presario V2500 Limited Warranty and Technical Support - Page 9

Additional Support Available If you are unable to resolve your problem by using our online services, contact our Customer Support Center via phone (see Worldwide Phone Numbers booklet). You will be provided technical support, 24 hours a day, 7 days a week, by our dedicated and professionally trained customer service team. Hardware Technical Support Free hardware technical support is available for a period of one year from the date of purchase. After the first year, hardware technical support will be available for a fee (see "Obtaining Technical Support After My Technical Support Period Expires"). Software Technical Support Free software technical support is available for the first 30 days from the date of purchase, or for 90 days if you register your product. Software technical support is defined as issues or questions about the Operating System or bundled software, and "how-to" installation and configuration questions. After the free software support period, software technical support will be available for a fee (see "Obtaining Technical Support After My Technical Support Period Expires"). In addition, Compaq offers a one-year software technical support extension for $59.95* (U.S.), which provides telephone technical support for all preinstalled software that came with your Compaq computer. To order a one-year software technical support extension, please contact technical support (see Worldwide Phone Numbers booklet). *Subject to change without notice. Obtaining Technical Support After My Technical Support Period Expires (US only) Compaq offers additional technical support for your product after the technical support period has ended for a fee of $39.95* (U.S.) per incident. *Subject to change without notice. 7