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HP Pro 3300 Micro Maintenance & Service Guide Elite 7300 and 7500 Microtow - Page 230

Media Card Reader, SATA cable, MT

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CD-ROM or DVD 176 flash drive 179 front panel 180 general 147 hard drive 153 hardware installation 169 Internet access 180 keyboard 167 Media Card Reader 156 memory 174 monitor 158 mouse 167 network 171 power 151 printer 165 processor 176 software 182 processor removal and replacement 94 SFF removal and replacement 136 spare part number 22, 29, 34, 38 processor problems 176 R recovery partition 195 removal and replacement access panel 51 battery 102, 142 drives 70 fan 89 fan sink 91 front bezel 53 front I/O device 84 heat sink 91 memory 55 power supply 98 power switch 87 processor 94 SFF front bezel 105, 107 SFF front fan 132 SFF front I/O, power switch assembly 129 SFF heat sink 134 SFF hood sensor 127 SFF power supply 138 SFF processor 136 SFF system board 140 system board 100 removing hard drive 77 optical drive 74 PCI card 64, 65 PCI Express card 65 SFF expansion card 113 SFF hard drive 123 SFF optical drive 121 resetting CMOS 211 password jumper 211 restoring the hard drive 195 S safety and comfort 144 safety precautions cleaning 46 SATA connectors on system board 40 data cable pinouts 40 hard drive characteristics 40 SATA cable, MT spare part number 25 SATA cable, SFF spare part number 35 screws, correct size 48 SDRAM (synchronous dynamic random access memory 55 service considerations 47 serviceability features 2 setup password 211 SFF access panel, spare part number 33, 38 disassembly preparation 104 fan duct, spare part number 36 fan sink, spare part number 36, 39 fan, spare part number 36, 38 front bezel removal and replacement 105, 107 front bezel, spare part number 33, 39 front fan removal and replacement 132 front I/O, power switch assembly removal and replacement 129 heat sink removal and replacement 134 hood sensor removal and replacement 127 power supply removal and replacement 138 power supply, spare part number 33, 38 power switch/LED assembly, spare part number 25, 35, 39 preparation for disassembly 104 processor removal and replacement 136 SATA cable, spare part number 35 system board removal and replacement 140 system board, spare part number 33, 38 small form factor components 3 software problems 182 servicing computer 47 spare part number tamper-resistent wrench 48 Torx T-15 screwdriver 47 specifications computer 216 memory 55, 108 static electricity 42 system board MT spare part number 100 removal and replacement 100 SATA connectors 40 SFF removal and replacement 140 SFF spare part number 140 system board drive connections 72 system board, MT spare part number 22, 29, 30 system board, SFF spare part number 33, 38 T tamper-proof screws tool 48 temperature control 45 220 Index

Section	Page
Product Features	11
Standard Configuration	11
Serviceability Features	12
Microtower Components	12
Small Form Factor Components	13
Activating and Customizing the Software	14
Activating and customizing the software in Windows 7	14
Activating the Windows operating system	14
Downloading Windows 7 updates	15
Installing or upgrading device drivers	15
Customizing the monitor display	15
Activating and customizing the software in Windows 8	15
Activating the Windows Operating System	15
Downloading Windows 8 updates	16
Customizing the monitor display	16
Computer Setup (F10) Utility	17
Computer Setup (F10) Utilities	17
Using Computer Setup (F10) Utilities	18
Computer Setup—File	19
Computer Setup—Storage	20
Computer Setup—Security	23
Computer Setup—Power	27
Computer Setup—Advanced	28
Recovering the Configuration Settings	30
Illustrated parts catalog	31
Microtower (MT) Chassis Spare Parts	31
Computer Major Components	31
Cables	35
Misc Parts	36
Drives	37
Misc Boards	37
Sequential Part Number Listing	38
Small Form Factor (SFF) Chassis Spare Parts	43
Computer major components	43
Cables	45
Misc Parts	45
Drives	47
Misc Boards	47
Sequential Part Number Listing	47
Serial ATA (SATA) Drive Guidelines and Features	50
SATA Hard Drives	50
SATA Hard Drive Cables	50
SATA Data Cable	50
SMART ATA Drives	51
Hard Drive Capacities	51
Routine Care, and Disassembly Preparation	52
Electrostatic Discharge Information	52
Generating Static	52
Preventing Electrostatic Damage to Equipment	53
Personal Grounding Methods and Equipment	53
Grounding the Work Area	54
Recommended Materials and Equipment	54
Operating Guidelines	55
Routine Care	56
General Cleaning Safety Precautions	56
Cleaning the Computer Case	56
Cleaning the Keyboard	56
Cleaning the Monitor	57
Cleaning the Mouse	57
Service Considerations	57
Power Supply Fan	57
Tools and Software Requirements	57
Screws	58
Cables and Connectors	58
Hard Drives	58
Lithium Coin Cell Battery	59
Removal and Replacement Procedures Microtower (MT) Chassis	60
Preparation for Disassembly	60
Access Panel	61
Front Bezel	63
Memory	65
DDR3-SDRAM DIMMs	65
Populating DIMM Sockets	67
Removing Memory Modules	69
Expansion Cards	71
Cable Management	78
Cable Connections	79
Drives	80
Drive Positions	81
Installing Additional Drives	82
System Board Drive Connections	82
Removing an Optical Drive	84
Removing a Hard Drive	87
Front I/O and USB Panel Housing Assembly	94
Power Switch/LED Assembly	97
System Fan	99
Fan Sink Assembly	101
Processor	103
Power Supply	108
System Board	110
Battery	112
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	114
Preparation for Disassembly	114
Access Panel	115
Front Bezel	117
Memory	118
DDR3-SDRAM DIMMs	118
Populating DIMM Sockets	119
Removing DIMMs	120
Expansion Card	123
Cable Management	128
Cable Connections	129
Drives	130
Drive Positions	130
Removing Drives	131
Removing an Optical Drive	131
Removing the Hard Drive	133
Power Switch	137
Front USB Assembly	139
Fan Assembly	142
Fan Sink	144
Processor	146
Power Supply	148
System Board	150
Battery	152
Troubleshooting Without Diagnostics	154
Safety and Comfort	154
Before You Call for Technical Support	154
Helpful Hints	155
Solving General Problems	157
Solving Power Problems	161
Solving Hard Drive Problems	163
Solving Media Card Reader Problems	166
Solving Display Problems	168
Solving Audio Problems	173
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	177
Solving Hardware Installation Problems	179
Solving Network Problems	181
Solving Memory Problems	184
Solving Processor Problems	186
Solving CD-ROM and DVD Problems	186
Solving USB Flash Drive Problems	189
Solving Front Panel Component Problems	190
Solving Internet Access Problems	190
Solving Software Problems	192
Contacting Customer Support	194
HP PC Hardware Diagnostics	195
Why run HP PC Hardware Diagnostics	195
How to access and run HP PC Hardware Diagnostics	196
Downloading HP PC Hardware Diagnostics to a USB device	197
Backup and Recovery	198
Restoring and recovering in Windows 7	198
System Restore	198
System Recovery	198
System Recovery when Windows is responding	199
System Recovery when Windows is not responding	200
System recovery using recovery media	200
Creating recovery media	201
Using recovery media	202
Backup and recovery in Windows 8	203
Backing up your information	203
Performing a system recovery	204
Using the Windows recovery tools	204
Using f11 recovery tools	205
Using Windows 8 operating system media (purchased separately)	205
Power Cord Set Requirements	206
General Requirements	206
Japanese Power Cord Requirements	206
Country-Specific Requirements	207
POST Error Messages	208
POST Numeric Codes and Text Messages	209
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	217
Password Security and Resetting CMOS	221
Resetting the Password Jumper – Models 3300/3305	222
Resetting the Password Jumper – Model 7300/7500	223
Clearing and Resetting the CMOS – Models 3300/3305	224
Clearing and Resetting the CMOS – Model 7300/7500	225
Specifications	226
MT Specifications	226
SFF Specifications	227

Match case Limit results 1 per page

CD-ROM or DVD

176

flash drive

179

front panel

180

general

147

hard drive

153

hardware installation

169

Internet access

180

keyboard

167

Media Card Reader

156

memory

174

monitor

158

mouse

167

network

171

power

151

printer

165

processor

176

software

182

processor

removal and replacement

SFF removal and

replacement

136

spare part number

22, 29, 34,

processor problems

176

recovery partition

195

removal and replacement

access panel

battery

102, 142

drives

fan

fan sink

front bezel

front I/O device

heat sink

memory

power supply

power switch

processor

SFF front bezel

105, 107

SFF front fan

132

SFF front I/O, power switch

assembly

129

SFF heat sink

134

SFF hood sensor

127

SFF power supply

138

SFF processor

136

SFF system board

140

system board

100

removing

hard drive

optical drive

PCI card

64, 65

PCI Express card

SFF expansion card

113

SFF hard drive

123

SFF optical drive

121

resetting

CMOS

211

password jumper

211

restoring the hard drive

195

safety and comfort

144

safety precautions

cleaning

SATA

connectors on system board

data cable pinouts

hard drive characteristics

SATA cable, MT

spare part number

SATA cable, SFF

spare part number

screws, correct size

SDRAM (synchronous dynamic

random access memory

service considerations

serviceability features

setup password

211

SFF

access panel, spare part

number

33, 38

disassembly preparation

104

fan duct, spare part number

fan sink, spare part number

36, 39

fan, spare part number

36, 38

front bezel removal and

replacement

105, 107

front bezel, spare part

number

33, 39

front fan removal and

replacement

132

front I/O, power switch

assembly removal and

replacement

129

heat sink removal and

replacement

134

hood sensor removal and

replacement

127

power supply removal and

replacement

138

power supply, spare part

number

33, 38

power switch/LED assembly,

spare part number

25, 35,

preparation for disassembly

104

processor removal and

replacement

136

SATA cable, spare part

number

system board removal and

replacement

140

system board, spare part

number

33, 38

small form factor components

software

problems

182

servicing computer

spare part number

tamper-resistent wrench

Torx T-15 screwdriver

specifications

computer

216

memory

55, 108

static electricity

system board

MT spare part number

100

removal and replacement

100

SATA connectors

SFF removal and

replacement

140

SFF spare part number

140

system board drive connections

system board, MT

spare part number

22, 29, 30

system board, SFF

spare part number

33, 38

tamper-proof screws

tool

temperature control

220

Index