HP ProBook 5220m HP ProBook Notebook PC User Guide - Windows 7 - Page 6

Troubleshooting wireless connection problems

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22

Cannot create a WLAN connection

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22

Cannot connect to a preferred network

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23

Network icon is not displayed

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23

Current network security codes are unavailable

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23

WLAN connection is very weak

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24

Cannot connect to the wireless router

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24

Connecting to a local area network (LAN)

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25

Using the modem

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25

Connecting a modem cable

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26

Connecting a country- or region-specific modem cable adapter

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26

Selecting a location setting

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27

Viewing the current location selection

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27

Adding new locations when traveling

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27

Solving travel connection problems

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28

3

Pointing devices and keyboard

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30

Using pointing devices

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30

Setting pointing device preferences

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30

Using the TouchPad

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31

Turning the TouchPad on and off

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31

Navigating

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31

Selecting

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32

Using TouchPad gestures

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32

Scrolling

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33

Pinching/Zooming

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33

Rotating

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34

Three-finger flick

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34

Connecting an external mouse

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35

Using the keyboard

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35

Using hotkeys

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35

Displaying system information

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36

Initiating Sleep

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36

Opening the Print Options window

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37

Displaying battery status

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37

Switching the screen image

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37

Opening FastLook or Outlook

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37

Opening QuickWeb

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37

Decreasing screen brightness

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38

Increasing screen brightness

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38

Turning wireless features on and off

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38

Muting and restoring speaker sound

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38

Decreasing speaker volume

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38

vi

HP ProBook 5220m HP ProBook Notebook PC User Guide - Windows 7 - Page 6

Opening the Print Options window, Opening FastLook or Outlook

Page 6 highlights

Section	Page
Features	13
Identifying hardware	13
Top components	13
TouchPad	13
Lights	14
Power button and fingerprint reader	15
Keys	16
Front components	17
Right-side components	18
Left-side components	19
Bottom components	20
Display components	21
Wireless antennas	21
Additional hardware components	23
Identifying the labels	23
Wireless, local area network, and modem	25
Using wireless devices	25
Identifying wireless and network icons	26
Using the wireless controls	26
Using the wireless hotkey	27
Using HP Wireless Assistant software (select models only)	27
Using HP Connection Manager (select models only)	27
Using operating system controls	28
Using a WLAN device	28
Setting up a WLAN	28
Protecting your WLAN	29
Connecting to a WLAN	30
Roaming to another network	30
Using HP Mobile Broadband (select models only)	30
Inserting a SIM	31
Removing a SIM	32
Using a Bluetooth wireless device	34
Bluetooth and Internet Connection Sharing (ICS)	34
Troubleshooting wireless connection problems	34
Cannot create a WLAN connection	34
Cannot connect to a preferred network	35
Network icon is not displayed	35
Current network security codes are unavailable	35
WLAN connection is very weak	36
Cannot connect to the wireless router	36
Connecting to a local area network (LAN)	37
Using the modem	37
Connecting a modem cable	38
Connecting a country- or region-specific modem cable adapter	38
Selecting a location setting	39
Viewing the current location selection	39
Adding new locations when traveling	39
Solving travel connection problems	40
Pointing devices and keyboard	42
Using pointing devices	42
Setting pointing device preferences	42
Using the TouchPad	43
Turning the TouchPad on and off	43
Navigating	43
Selecting	44
Using TouchPad gestures	44
Scrolling	45
Pinching/Zooming	45
Rotating	46
Three-finger flick	46
Connecting an external mouse	47
Using the keyboard	47
Using hotkeys	47
Displaying system information	48
Initiating Sleep	48
Opening the Print Options window	49
Displaying battery status	49
Switching the screen image	49
Opening FastLook or Outlook	49
Opening QuickWeb	49
Decreasing screen brightness	50
Increasing screen brightness	50
Turning wireless features on and off	50
Muting and restoring speaker sound	50
Decreasing speaker volume	50
Increasing speaker volume	50
Using HP FastLook	51
Using keypads	51
Using the embedded numeric keypad	51
Enabling and disabling the embedded numeric keypad	51
Switching key functions on the embedded numeric keypad	52
Using an optional external numeric keypad	52
Cleaning the TouchPad and keyboard	53
Multimedia	54
Multimedia features	54
Identifying your multimedia components	54
Adjusting the volume	55
Multimedia software	56
Accessing your preinstalled multimedia software	57
Installing multimedia software from a disc	57
Audio	57
Connecting external audio devices	57
Checking your audio functions	58
Connecting an HDMI device	58
Configuring audio for HDMI	59
Video	59
Connecting an external monitor or projector	60
External optical drive (purchased separately)	60
Identifying an external optical drive	60
Playing music	60
Watching a movie	61
Changing DVD region settings	62
Creating (burning) a CD or DVD	63
Removing an optical disc (CD or DVD)	63
Webcam (select models only)	64
Webcam tips	65
Adjusting webcam properties	65
Power management	66
Setting power options	66
Using power-saving states	66
Initiating and exiting Sleep	66
Initiating and exiting Hibernation	67
Using battery meter	67
Using power plans	67
Viewing the current power plan	68
Selecting a different power plan	68
Customizing power plans	68
Setting password protection on wakeup	68
Using HP Power Assistant	69
Starting HP Power Assistant	69
Using external AC power	70
Connecting the AC adapter	70
Using battery power	71
Finding battery information in Help and Support	71
Displaying the remaining battery charge	72
Inserting or removing the battery	72
Charging a battery	73
Managing low battery levels	74
Identifying low battery levels	74
Resolving a low battery level	74
Resolving a low battery level when external power is available	74
Resolving a low battery level when a charged battery is available	74
Resolving a low battery level when no power source is available	74
Resolving a low battery level when the computer cannot exit Hibernation	75
Calibrating a battery	75
Step 1: Fully charge the battery	75
Step 2: Disable Hibernation and Sleep	75
Step 3: Discharge the battery	76
Step 4: Fully recharge the battery	76
Step 5: Reenable Hibernation and Sleep	76
Conserving battery power	77
Storing a battery	77
Disposing of a used battery	77
Testing an AC adapter	78
Shutting down the computer	78
Drives	80
Identifying installed drives	80
Handling drives	80
Improving hard drive performance	82
Using Disk Defragmenter	82
Using Disk Cleanup	82
Using HP 3D DriveGuard	83
Identifying HP 3D DriveGuard status	83
Using HP 3D DriveGuard software	84
Replacing a hard drive	85
External devices	88
Using a USB device	88
Connecting a USB device	88
Removing a USB device	89
Using USB legacy support	89
Using an eSATA device	90
Connecting an eSATA device	90
Removing an eSATA device	91
Using optional external drives	92
Using an optional external optical drive	92
Inserting an optical disc (CD or DVD)	92
Removing an optical disc (CD or DVD)	93
When the disc tray opens	93
When the disc tray does not open	94
External media cards	96
Using Media Card Reader cards	96
Inserting a digital card	96
Removing a digital card	97
Memory modules	98
Security	102
Protecting the computer	102
Using passwords	103
Setting passwords in Windows	103
Setting passwords in Computer Setup	103
BIOS administrator password	104
Managing a BIOS administrator password	104
Entering a BIOS administrator password	105
Using Computer Setup DriveLock	106
Setting a DriveLock password	106
Entering a DriveLock password	107
Changing a DriveLock password	107
Removing DriveLock protection	108
Using Computer Setup Auto DriveLock	108
Entering an Automatic DriveLock password	108
Removing Automatic DriveLock protection	109
Using Computer Setup security features	110
Securing system devices	110
Viewing Computer Setup System Information	111
Using Computer Setup System IDs	111
Using antivirus software	112
Using firewall software	112
Installing critical security updates	112
Using HP ProtectTools Security Manager (select models only)	113
Installing a security cable	113
Using the fingerprint reader	114
Locating the fingerprint reader	114
Enrolling your fingerprints	115
Using your registered fingerprint to log on to Windows	115
Software Updates	116
Updating software	116
Updating the BIOS	117
Determining the BIOS version	117
Downloading a BIOS update	118
Updating programs and drivers	119
Using SoftPaq Download Manager	119
Backup and recovery	121
Backing up your information	122
Performing a recovery	124
Using the Windows recovery tools	124
Using f11	125
Using a Windows 7 operating system DVD (purchased separately)	125
Computer Setup	127
Starting Computer Setup	127
Using Computer Setup	127
Navigating and selecting in Computer Setup	127
Restoring factory settings in Computer Setup	128
Computer Setup menus	128
File menu	129
Security menu	129
System Configuration menu	130
MultiBoot	135
About the boot device order	135
Enabling boot devices in Computer Setup	136
Considering boot order changes	137
Choosing MultiBoot preferences	138
Setting a new boot order in Computer Setup	138
Dynamically choosing a boot device using the F9 prompt	138
Setting a MultiBoot Express prompt	139
Entering MultiBoot Express preferences	139
Management and Printing	140
Using Client Management Solutions	140
Configuring and deploying a software image	140
Managing and updating software	141
HP SSM (System Software Manager)	141
Using the HP Universal Print Driver (select models only)	141