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HP ProBook 6545b HP ProBook User Guide - Windows XP - Page 73

The optical disc tray does not open for removal of a CD, DVD, or BD

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The optical disc tray does not open for removal of a CD, DVD, or BD 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops. 3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and place the disc in a protective case. The computer does not detect the optical drive If Windows® does not detect an attached device, the device driver software may be missing or corrupted. If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in the Device Manager utility. 1. Remove any discs from the optical drive. 2. Select Start > My Computer. 3. Right-click in the window and select Properties > Hardware tab, and then click Device Manager. 4. In the Device Manager window, click the plus sign (+) next to DVD/CD-ROM drives, unless a minus sign (-) is already showing. Look for an optical drive listing. If the drive is not listed, install (or reinstall) the device driver as instructed in the section "A device driver must be reinstalled." Optical drive (select models only) 63

Section	Page
Features	11
Identifying hardware	11
Top components	11
TouchPad	11
Lights	13
Buttons and fingerprint reader	15
Keys	19
Front components	20
Right-side components	21
Left-side components	23
Rear components	24
Bottom components	25
Display components	26
Wireless antennas (select models only)	27
Additional hardware components	29
Identifying the labels	29
Wireless, modem, and local area network	31
Using wireless devices (select models only)	31
Identifying wireless and network icons	32
Using the wireless controls	32
Using the wireless button	32
Using Wireless Assistant software (select models only)	33
Using HP Connection Manager (select models only)	33
Using operating system controls	33
Using a WLAN device (select models only)	34
Setting up a WLAN	34
Protecting your WLAN	34
Connecting to a WLAN	36
Roaming to another network	36
Using HP Mobile Broadband (select models only)	37
Inserting a SIM	37
Removing a SIM	38
Using a Bluetooth wireless device	40
Bluetooth and Internet Connection Sharing (ICS)	40
Troubleshooting wireless connection problems	41
Cannot create a WLAN connection	41
Cannot connect to a preferred network	42
Current network security codes are unavailable	42
WLAN connection is very weak	43
Cannot connect to the wireless router	43
Using the modem (select models only)	44
Connecting a modem cable	44
Connecting a country- or region-specific modem cable adapter	45
Selecting a location setting	45
Viewing the current location selection	45
Adding new locations when traveling	46
Solving travel connection problems	47
Connecting to a local area network (LAN)	49
Pointing devices and keyboard	50
Using pointing devices	50
Setting pointing device preferences	50
Using the TouchPad	50
Using the pointing stick (select models only)	50
Connecting an external mouse	50
Using the keyboard	50
Using hotkeys	50
Displaying system information	51
Initiating Standby	52
Switching the screen image	53
Displaying Power Assistant	54
Decreasing screen brightness	55
Increasing screen brightness	55
Using HP QuickLook 3	56
Using keypads	56
Using the embedded numeric keypad	56
Enabling and disabling the embedded numeric keypad	57
Switching key functions on the embedded numeric keypad	57
Using the integrated numeric keypad	57
Using an optional external numeric keypad	58
Cleaning the TouchPad and keyboard	59
Multimedia	60
Multimedia features	60
Adjusting the volume	60
Multimedia software	61
Accessing your preinstalled multimedia software	62
Installing multimedia software from a disc	62
Audio	63
Connecting external audio devices	63
Checking your audio functions	63
Video	65
Connecting an external monitor or projector	65
Using the external monitor port	65
Using the DisplayPort	65
Optical drive (select models only)	67
Identifying the optical drive	67
Using optical discs (CDs, DVDs, and BDs)	67
Selecting the right disc (CDs, DVDs, and BDs)	68
CD-R discs	68
CD-RW discs	68
DVD±R discs	68
DVD±RW discs	68
LightScribe DVD+R discs	68
Blu-ray Discs (BDs)	69
Playing a CD, DVD, or BD	69
Configuring AutoPlay	70
Changing DVD region settings	70
Observing the copyright warning	70
Copying a CD, DVD, or BD	71
Creating (burning) a CD, DVD, or BD	71
Removing an optical disc (CD, DVD, or BD)	72
Troubleshooting	72
The optical disc tray does not open for removal of a CD, DVD, or BD	73
The computer does not detect the optical drive	73
A disc does not play	74
A disc does not play automatically	74
A movie stops, skips, or plays erratically	75
A movie is not visible on an external display	75
The process of burning a disc does not begin, or it stops before completion	75
A device driver must be reinstalled	75
Obtaining the latest HP device drivers	75
Obtaining Microsoft device drivers	76
Webcam (select models only)	77
Adjusting webcam properties	77
Capturing business card images	78
Power management	80
Setting power options	80
Using power-saving states	80
Initiating and exiting Standby	80
Initiating and exiting Hibernation	81
Using the Power Meter	81
Using power schemes	82
Viewing the current scheme	82
Selecting a different power scheme	82
Customizing power schemes	83
Setting password protection upon exiting Standby	83
Using Power Assistant (select models only)	84
Starting Power Assistant	84
Using external AC power	84
Connecting the AC adapter	85
Using battery power	85
Displaying the remaining battery charge	86
Inserting or removing the battery	86
Charging a battery	87
Maximizing battery discharge time	88
Managing low battery levels	88
Identifying low battery levels	88
Resolving a low battery level	90
Resolving a low battery level when external power is available	90
Resolving a low battery level when a charged battery is available	90
Resolving a low battery level when no power source is available	90
Resolving a low battery level when the computer cannot exit Hibernation	90
Calibrating a battery	90
Step 1: Fully charge the battery	90
Step 2: Disable Hibernation and Standby	91
Step 3: Discharge the battery	91
Step 4: Fully recharge the battery	92
Step 5: Reenable Hibernation and Standby	92
Conserving battery power	92
Storing a battery	92
Disposing of a used battery	93
Replacing the battery	93
Testing an AC adapter	94
Shutting down the computer	94
Drives	95
Identifying installed drives	95
Handling drives	95
Improving hard drive performance	97
Using Disk Defragmenter	97
Using Disk Cleanup	97
Using HP 3D DriveGuard	98
Identifying HP 3D DriveGuard status	98
Using HP 3D DriveGuard software	98
Replacing a hard drive in the hard drive bay	100
Replacing a drive in the upgrade bay	103
Removing the protective insert	103
Replacing a hard drive	103
Replacing an optical drive	106
External devices	109
Using a USB device	109
Connecting a USB device	109
Stopping and removing a USB device	110
Using USB legacy support	110
Using a 1394 device	111
Connecting a 1394 device	111
Stopping and removing a 1394 device	111
Using a serial device (select models only)	113
Using external drives	114
Using optional external devices	114
Using a docking device	115
External media cards	116
Using Media Card Reader cards	116
Inserting a digital card	116
Stopping and removing a digital card	117
Using ExpressCards (select models only)	118
Configuring an ExpressCard	118
Inserting an ExpressCard	118
Stopping and removing an ExpressCard	119
Using Smart Cards (select models only)	121
Inserting a smart card	121
Removing a smart card	121
Memory modules	122
Adding or replacing a memory module in the expansion memory module slot	123
Upgrading a memory module in the primary memory module slot	126
Increasing the hard drive space for the Hibernation file	130
Security	131
Protecting the computer	131
Using passwords	132
Setting passwords in Windows	132
Setting passwords in Computer Setup	132
BIOS administrator password	133
Managing a BIOS administrator password	134
Entering a BIOS administrator password	136
Using Computer Setup DriveLock	136
Setting a DriveLock password	137
Entering a DriveLock password	138
Changing a DriveLock password	139
Removing DriveLock protection	140
Using Computer Setup Auto DriveLock	140
Entering an Automatic DriveLock password	140
Removing Automatic DriveLock protection	141
Using Computer Setup security features	142
Securing system devices	142
Viewing Computer Setup System Information	142
Using Computer Setup System IDs	143
Using antivirus software	144
Using firewall software	145
Installing critical security updates	146
Using HP ProtectTools Security Manager (select models only)	147
Installing a security cable	148
Software Updates	149
Updating software	149
Updating the BIOS	150
Determining the BIOS version	150
Downloading a BIOS update	151
Updating programs and drivers	152
Backup and recovery	153
Backing up your information	154
Performing a recovery	155
Recovering your information	155
Recovering the operating system and programs	155
Computer Setup	156
Starting Computer Setup	156
Using Computer Setup	156
Navigating and selecting in Computer Setup	156
Restoring factory settings in Computer Setup	157
Computer Setup menus	157
File menu	158
Security menu	158
System Configuration menu	159
MultiBoot	163
About the boot device order	163
Enabling boot devices in Computer Setup	165
Considering boot order changes	166
Choosing MultiBoot preferences	167
Setting a new boot order in Computer Setup	167
Dynamically choosing a boot device using the F9 prompt	167
Setting a MultiBoot Express prompt	168
Entering MultiBoot Express preferences	168
Management and Printing	169
Using Client Management Solutions	169
Configuring and deploying a software image	169
Managing and updating software	170
HP Client Manager for Altiris (select models only)	170
HP CCM (Client Configuration Manager) (select models only)	172
HP SSM (System Software Manager)	173
Using the HP Universal Print Driver (select models only)	174