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HP ProBook 655 Maintenance and Service Guide - Page 14

Operating System Version, Power Cord localized

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Category Docking Keyboard/pointing devices Power requirements Security Operating system 4 Chapter 1 Product description Description Headphone / Microphone (Combo jack) AC Port (4.5mm) Quest 2 dock support HP Advanced Keyboard Touchpad, Spill-resistant with drain Touchpad, Spill-resistant with drain, DuraKeys and backlit Dual Point, Spill-resistant with drain, DuraKeys and backlit Battery: 3-cell HP Long Life Prismatic 48 WHr ( 4.21 Ahr ) Battery AC adapter: 45 Watt Smart nPFC 3 pin RC 4.5mm connector - non slim 45 Watt Smart nPFC 3 pin RC 4.5mm connector - non slim 2 prong 65 Watt Smart nPFC 3 pin RC 4.5mm connector 65 Watt Smart nPFC EM 4.5mm connector 90 W PFC S-3P 4.5mm connector (select 15" products only) Power Cord (localized): 2-wire plug - 1m 3-wire plug - 1.8m 3-wire plug - 1m Supports Security Lock TPM 1.2 (Infineon; soldered down) Fingerprint Reader (select products only) Integrated Smart Card Reader (Active) Preboot Authentication (Password, Smart Card) Operating System Version: ● Windows 7: SP1 ● Windows 8.1: Update ● Windows 10: Threshold 2 Preinstalled: ● Win 7 Pro 32 ● Win 7 Pro 32 - MSNA ● Win 7 Pro 64 ● Win 8.1 CH 64 ( CPPP ) ● Win 8.1 Core for Higher Education ML 64 ● Win 8.1 EM 64 ● Win 8.1 EM 64

Section	Page
Product description	11
External component identification	16
Right	16
Left	18
Display	19
Top	20
TouchPad	20
Lights	21
Buttons, speakers, and fingerprint reader	22
Special function keys	24
Using the hot keys	25
Bottom	27
Front	27
Rear	29
Locating system information	29
Illustrated parts catalog	31
Computer major components	31
Display assembly subcomponents	37
Mass storage devices	39
Miscellaneous parts	41
Removal and replacement procedures preliminary requirements	42
Tools required	42
Service considerations	42
Plastic parts	42
Cables and connectors	43
Drive handling	43
Grounding guidelines	44
Electrostatic discharge damage	44
Packaging and transporting guidelines	45
Workstation guidelines	45
Equipment guidelines	46
Removal and replacement procedures for Customer Self-Repair parts	47
Component replacement procedures	47
Service door	47
Battery	48
Hard drive	49
Solid-state drive (select products only)	51
WWAN module (select products only)	52
WLAN module	54
Optical drive	56
Keyboard	58
Memory	61
Removal and replacement procedures for Authorized Service Provider parts	64
Component replacement procedures	64
Hinge cover	65
Base enclosure	67
System board	69
Fan and heat sink assembly	71
Optical drive board	74
Top cover and TouchPad	75
RTC battery	78
Speaker	80
Power button board	81
Fingerprint reader (select products only)	82
Smart card reader	84
Near Field Communication module	86
Audio board	88
Serial	90
Display assembly	92
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10	98
Using Computer Setup	98
Starting Computer Setup	98
Navigating and selecting in Computer Setup	98
Restoring factory settings in Computer Setup	99
Updating the BIOS	100
Determining the BIOS version	100
Downloading a BIOS update	100
Changing the boot order using the f9 prompt	101
TPM BIOS settings (select products only)	101
Using HP Sure Start (select products only)	102
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 8.1	103
Using Computer Setup	103
Starting Computer Setup	103
Navigating and selecting in Computer Setup	103
Restoring factory settings in Computer Setup	104
Updating the BIOS	105
Determining the BIOS version	105
Downloading a BIOS update	105
Changing the boot order using the f9 prompt	106
TPM BIOS settings (select products only)	106
Using HP Sure Start (select products only)	107
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7	108
Using Computer Setup	108
Starting Computer Setup	108
Navigating and selecting in Computer Setup	108
Restoring factory settings in Computer Setup	109
Updating the BIOS	110
Determining the BIOS version	110
Downloading a BIOS update	110
Changing the boot order using the f9 prompt	111
TPM BIOS settings (select products only)	111
Using HP Sure Start (select products only)	112
Using HP PC Hardware Diagnostics (UEFI)	113
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	113
Backup and recovery	115
Creating recovery media and backups	115
Creating HP Recovery media (select products only)	115
Using Windows tools	116
Restore and recovery	117
Recovering using HP Recovery Manager	117
What you need to know before you get started	117
Using the HP Recovery partition (select products only)	118
Using HP Recovery media to recover	118
Changing the computer boot order	119
Removing the HP Recovery partition (select products only)	120
Backup and recovery in Windows 8.1	121
Backing up your information	121
Performing a system recovery	121
Using the Windows recovery tools	121
Using f11 recovery tools	122
Using Windows operating system media (purchased separately)	123
Using Windows Refresh or Windows Reset	123
Using HP Software Setup	123
Backup and recovery in Windows 7	124
Creating recovery media and backups	124
Guidelines	124
Creating recovery media with HP Recovery Disc Creator	124
Creating recovery media	125
Backing up your information	125
Performing a system recovery	126
Using the Windows recovery tools	126
Using f11 recovery tools (select products only)	127
Using Windows 7 operating system media	127
Specifications	129
Computer specifications	129
Hard drive specifications	130
Solid-state drive specifications	130
Power cord set requirements	132
Requirements for all countries	132
Requirements for specific countries and regions	132
Statement of memory volatility	134
Nonvolatile memory usage	138
Questions and answers	140
Using HP Sure Start (select models only)	141
Recycling	142

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