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HP ProDesk 405 G1 Micro Maintenance and Service Guide ProDesk 405 G1 Microtowe - Page 162

Driver Recovery media, Windows, Backup and Restore

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Index A access panel locked 77 microtower removal 27 microtower spare part number 27 microtower, spare part number 8, 16 adapter, DisplayPort to DVI, spare part number 10, 14 adapter, DisplayPort to HDMI, spare part number 10, 14 adapter, DisplayPort to VGA, spare part number 10, 14 audible codes 124 audio problems 91 B backup and recovery, Windows 7 137 Backup and Restore, Windows 7 140 backups creating Windows 7 137, 140 battery disposal 24 battery replacement 145 beep codes 124 bezel blank spare part number 29 booting options Full Boot 114 Quick Boot 114 C cable lock, spare part number 11, 15 cable management 25 cable pinouts, SATA data 25 cautions AC power 17 cables 23 cooling fan 22 electrostatic discharge 17 keyboard cleaning 22 keyboard keys 22 CD-ROM or DVD problems 106 chasis types, illustrated 17 chassis fan microtower, spare part number 14 cleaning computer 21 mouse 22 safety precautions 21 CMOS backing up 128 clearing and resetting 130 computer cleaning 21 country power cord set requirements 149 Customer Support 73 D DIMMs. See memory disassembly preparation microtower 26 DisplayPort cable, spare part number 10, 14 DMS-59 to dual DVI cable, spare part number 10, 14 DMS-59 to dual VGA cable, spare part number 10, 14 Driver Recovery DVD, creating 139 using for restore 143 Driver Recovery media, Windows 136 Driver Recovery media, Windows 8.1 136 drives locations 41 microtower cable connections 39 microtower installation 39 E electrostatic discharge (ESD) 17 preventing damage 18 error codes 114, 124 messages 115 expansion card microtower installation 33 microtower removal 33 F f11 recovery, Windows 8 135 f11 recovery, Windows 8.1 135 fan microtower spare part number 16, 58 microtower, spare part number 11, 14 fan, power supply 22 flash drive problems 109 flashing LEDs 124 front bezel microtower blank removal 29 microtower removal 28 microtower spare part number 28 microtower, spare part number 8, 16 152 Index

Section	Page
Product features	11
Standard configuration features	11
Front panel components	12
Rear panel components	13
Serial number location	14
Activating and Customizing the Software	15
Activating and customizing the software in Windows 7	15
Activating the Windows operating system	15
Downloading Windows 7 updates	16
Installing or upgrading device drivers	16
Customizing the monitor display	16
Activating and customizing the software in Windows 8	16
Activating the Windows Operating System	16
Downloading Windows 8 updates	17
Customizing the monitor display	17
Illustrated parts catalog	18
Microtower chassis spare parts	18
Computer major components	18
Cables	20
Misc parts	21
Drives	23
Misc boards	23
Sequential part number listing	24
Routine care, SATA drive guidelines, and disassembly preparation	27
Electrostatic discharge information	27
Generating static	28
Preventing electrostatic damage to equipment	28
Personal grounding methods and equipment	29
Grounding the work area	29
Recommended materials and equipment	29
Operating guidelines	30
Routine care	31
General cleaning safety precautions	31
Cleaning the Computer Case	31
Cleaning the keyboard	31
Cleaning the monitor	32
Cleaning the mouse	32
Service considerations	32
Power supply fan	32
Tools and software Requirements	33
Screws	33
Cables and connectors	33
Hard Drives	33
Lithium coin cell battery	34
SATA hard drives	34
SATA hard drive cables	35
SATA data cable	35
SMART ATA drives	35
Cable management	35
Removal and replacement procedures: Microtower	36
Preparation for disassembly	36
Access panel	37
Front bezel	38
Bezel blanks	39
Memory	41
DIMMs	41
DDR3-SDRAM DIMMs	41
Installing DIMMs	42
Expansion cards	43
System board connections	48
Drives	49
Drive positions	51
Removing a 5.25-inch drive	52
Installing a 5.25-inch drive	52
Removing a 3.5-inch device	54
Installing a 3.5-inch device	56
Removing a 3.5-inch hard drive	57
Installing a 3.5-inch drive	58
Front I/O assembly	61
Power switch/LED assembly	63
Speaker	65
Fan	68
Power supply	69
System board	72
Computer Setup (F10) Utility	74
Computer Setup (F10) Utilities	74
Using Computer Setup (F10) Utilities	75
Computer Setup—File	76
Computer Setup—Storage	77
Computer Setup—Security	79
Computer Setup—Power	81
Computer Setup—Advanced	81
Recovering the Configuration Settings	82
Troubleshooting without diagnostics	83
Safety and comfort	83
Before you call for technical support	83
Helpful hints	84
Solving general problems	86
Solving power problems	90
Solving hard drive problems	91
Solving media card reader problems	94
Solving display problems	95
Solving audio problems	101
Solving printer problems	103
Solving keyboard and mouse problems	104
Solving Hardware Installation Problems	107
Solving Network Problems	109
Solving memory problems	113
Solving processor problems	115
Solving CD-ROM and DVD problems	116
Solving USB flash drive problems	119
Solving front panel component problems	120
Solving Internet access problems	120
Solving software problems	122
POST error messages	124
POST numeric codes and text messages	125
Interpreting POST diagnostic front panel LEDs and audible codes	134
Password security and resetting CMOS	138
Resetting the password jumper	139
Clearing and resetting the CMOS	140
HP PC Hardware Diagnostics	142
Why run HP PC Hardware Diagnostics	142
How to access and run HP PC Hardware Diagnostics	142
Downloading HP PC Hardware Diagnostics to a USB device	143
System backup and recovery	144
Backing up, restoring, and recovering in Windows 8.1 or Windows 8	144
Creating recovery media and backups	144
Restoring and recovering using Windows tools	145
Using Reset when the system is not responding	145
Recovery using the Windows recovery USB flash drive	146
Recovery using Windows operating system media (purchased separately)	146
Backing up, restoring, and recovering in Windows 7	147
Creating recovery media	147
Creating recovery media using HP Recovery Manager (select models only)	148
Creating recovery discs with HP Recovery Disc Creator (select models only)	149
Creating recovery discs	149
Backing up your information	150
System Restore	150
System Recovery	151
System Recovery when Windows is responding	151
System Recovery when Windows is not responding	152
System Recovery using recovery media (select models only)	152
Using HP Recovery Disc operating system discs (select models only)	153
Battery replacement	155
Power cord set requirements	158
General requirements	158
Japanese power cord requirements	158
Country-specific requirements	159
Specifications	160
Microtower specifications	160

Match case Limit results 1 per page

Index

access panel

locked

microtower removal

microtower spare part number

microtower, spare part

number

8, 16

adapter, DisplayPort to DVI, spare

part number

10, 14

adapter, DisplayPort to HDMI,

spare part number

10, 14

adapter, DisplayPort to VGA, spare

part number

10, 14

audible codes

124

audio problems

backup and recovery, Windows

137

Backup and Restore, Windows 7

140

backups

creating Windows 7

137,

140

battery

disposal

battery replacement

145

beep codes

124

bezel blank

spare part number

booting options

Full Boot

114

Quick Boot

114

cable lock, spare part number

11, 15

cable management

cable pinouts, SATA data

cautions

AC power

cables

cooling fan

electrostatic discharge

keyboard cleaning

keyboard keys

CD-ROM or DVD problems

106

chasis types, illustrated

chassis fan

microtower, spare part

number

cleaning

computer

mouse

safety precautions

CMOS

backing up

128

clearing and resetting

130

computer cleaning

country power cord set

requirements

149

Customer Support

DIMMs.

See

memory

disassembly preparation

microtower

DisplayPort cable, spare part

number

10, 14

DMS-59 to dual DVI cable, spare

part number

10, 14

DMS-59 to dual VGA cable, spare

part number

10, 14

Driver Recovery DVD,

creating

139

using for restore

143

Driver Recovery media,

Windows

136

Driver Recovery media, Windows

8.1

136

drives

locations

microtower cable connections

microtower installation

electrostatic discharge (ESD)

preventing damage

error

codes

114, 124

messages

115

expansion card

microtower installation

microtower removal

f11 recovery, Windows 8

135

f11 recovery, Windows 8.1

135

fan

microtower spare part number

16, 58

microtower, spare part

number

11, 14

fan, power supply

flash drive problems

109

flashing LEDs

124

front bezel

microtower blank removal

microtower removal

microtower spare part number

microtower, spare part

number

8, 16

152

Index