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HP ProDesk 405 G1 Micro Maintenance and Service Guide ProDesk 405 G1 Microtowe - Page 163

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front I/O assembly microtower spare part number 51 microtower, spare part number 10, 16 front panel components 2 front panel problems 110 front USB panel microtower removal and replacement 51 G general problems 76 graphics card, spare part number 13 grounding methods 19 H hard drive proper handling 23 SATA characteristics 24 spare part numbers 13 hard drive (2.5-inch) microtower installation 48 microtower removal 47 hard drive (3.5-inch) microtower installation 48 microtower removal 47 hard drive problems 81 hard drive recovery Windows 135 Windows 7 141 Windows 8.1 135 hardware installation problems 97 Help and Support Windows 7 137 helpful hints 74 HP Recovery Disc Creator, using 139 I installing battery 145 microtower 2.5-inch hard drive 48 microtower 3.5-inch hard drive 48 microtower 5.25-inch optical drive 42 microtower drive cables 39 microtower expansion card 33 microtower media card reader 46 microtower memory 31 Internet access problems 110 K keyboard cleaning 21 spare part numbers 12 keyboard problems 94 L LEDs blinking PS/2 keyboard 124 M media card reader microtower installation 46 microtower removal 44 problems 84 memory microtower installation 31 problems 103 specifications 31 memory modules spare part number 9, 14, 31 microtower access panel, spare part number 8, 16 disassembly preparation 26 fan removal and replacement 58 fan, spare part number 11, 14 front bezel, spare part number 8, 16 front I/O assembly, spare part number 10, 16 front USB panel removal and replacement 51 power supply removal and replacement 59 power supply, spare part number 9, 16 power switch assembly removal and replacement 53 power switch assembly, spare part number 10, 16 preparation for disassembly 26 SATA hard drive cable, spare part number 14 SATA optical drive cable, spare part number 14 speaker removal and replacement 55 speaker, spare part number 11, 16 system board removal and replacement 62 system board, spare part number 9, 15 monitor problems 85 mouse cleaning 22 problems 94 mouse, spare part number 12 N network problems 99 NIC, spare part number 15 numeric error codes 115 O operating guidelines 20 operating system media, Windows 8 136 operating system media, Windows 8.1 136 optical drive problems 106 spare part numbers 13, 14 optical drive (5.25-inch) microtower installation 42 microtower removal 42 overheating, prevention 20 P password clearing 128 power-on 128 setup 128 POST error messages 114 power cord set requirements country specific 149 power problems 80 power supply fan 22 microtower removal and replacement 59 Index 153

Section	Page
Product features	11
Standard configuration features	11
Front panel components	12
Rear panel components	13
Serial number location	14
Activating and Customizing the Software	15
Activating and customizing the software in Windows 7	15
Activating the Windows operating system	15
Downloading Windows 7 updates	16
Installing or upgrading device drivers	16
Customizing the monitor display	16
Activating and customizing the software in Windows 8	16
Activating the Windows Operating System	16
Downloading Windows 8 updates	17
Customizing the monitor display	17
Illustrated parts catalog	18
Microtower chassis spare parts	18
Computer major components	18
Cables	20
Misc parts	21
Drives	23
Misc boards	23
Sequential part number listing	24
Routine care, SATA drive guidelines, and disassembly preparation	27
Electrostatic discharge information	27
Generating static	28
Preventing electrostatic damage to equipment	28
Personal grounding methods and equipment	29
Grounding the work area	29
Recommended materials and equipment	29
Operating guidelines	30
Routine care	31
General cleaning safety precautions	31
Cleaning the Computer Case	31
Cleaning the keyboard	31
Cleaning the monitor	32
Cleaning the mouse	32
Service considerations	32
Power supply fan	32
Tools and software Requirements	33
Screws	33
Cables and connectors	33
Hard Drives	33
Lithium coin cell battery	34
SATA hard drives	34
SATA hard drive cables	35
SATA data cable	35
SMART ATA drives	35
Cable management	35
Removal and replacement procedures: Microtower	36
Preparation for disassembly	36
Access panel	37
Front bezel	38
Bezel blanks	39
Memory	41
DIMMs	41
DDR3-SDRAM DIMMs	41
Installing DIMMs	42
Expansion cards	43
System board connections	48
Drives	49
Drive positions	51
Removing a 5.25-inch drive	52
Installing a 5.25-inch drive	52
Removing a 3.5-inch device	54
Installing a 3.5-inch device	56
Removing a 3.5-inch hard drive	57
Installing a 3.5-inch drive	58
Front I/O assembly	61
Power switch/LED assembly	63
Speaker	65
Fan	68
Power supply	69
System board	72
Computer Setup (F10) Utility	74
Computer Setup (F10) Utilities	74
Using Computer Setup (F10) Utilities	75
Computer Setup—File	76
Computer Setup—Storage	77
Computer Setup—Security	79
Computer Setup—Power	81
Computer Setup—Advanced	81
Recovering the Configuration Settings	82
Troubleshooting without diagnostics	83
Safety and comfort	83
Before you call for technical support	83
Helpful hints	84
Solving general problems	86
Solving power problems	90
Solving hard drive problems	91
Solving media card reader problems	94
Solving display problems	95
Solving audio problems	101
Solving printer problems	103
Solving keyboard and mouse problems	104
Solving Hardware Installation Problems	107
Solving Network Problems	109
Solving memory problems	113
Solving processor problems	115
Solving CD-ROM and DVD problems	116
Solving USB flash drive problems	119
Solving front panel component problems	120
Solving Internet access problems	120
Solving software problems	122
POST error messages	124
POST numeric codes and text messages	125
Interpreting POST diagnostic front panel LEDs and audible codes	134
Password security and resetting CMOS	138
Resetting the password jumper	139
Clearing and resetting the CMOS	140
HP PC Hardware Diagnostics	142
Why run HP PC Hardware Diagnostics	142
How to access and run HP PC Hardware Diagnostics	142
Downloading HP PC Hardware Diagnostics to a USB device	143
System backup and recovery	144
Backing up, restoring, and recovering in Windows 8.1 or Windows 8	144
Creating recovery media and backups	144
Restoring and recovering using Windows tools	145
Using Reset when the system is not responding	145
Recovery using the Windows recovery USB flash drive	146
Recovery using Windows operating system media (purchased separately)	146
Backing up, restoring, and recovering in Windows 7	147
Creating recovery media	147
Creating recovery media using HP Recovery Manager (select models only)	148
Creating recovery discs with HP Recovery Disc Creator (select models only)	149
Creating recovery discs	149
Backing up your information	150
System Restore	150
System Recovery	151
System Recovery when Windows is responding	151
System Recovery when Windows is not responding	152
System Recovery using recovery media (select models only)	152
Using HP Recovery Disc operating system discs (select models only)	153
Battery replacement	155
Power cord set requirements	158
General requirements	158
Japanese power cord requirements	158
Country-specific requirements	159
Specifications	160
Microtower specifications	160

Match case Limit results 1 per page

front I/O assembly

microtower spare part number

microtower, spare part

number

10, 16

front panel components

front panel problems

110

front USB panel

microtower removal and

replacement

general problems

graphics card, spare part

number

grounding methods

hard drive

proper handling

SATA characteristics

spare part numbers

hard drive (2.5-inch)

microtower installation

microtower removal

hard drive (3.5-inch)

microtower installation

microtower removal

hard drive problems

hard drive recovery

Windows

135

Windows 7

141

Windows 8.1

135

hardware installation problems

Help and Support

Windows 7

137

helpful hints

HP Recovery Disc Creator, using

139

installing

battery

145

microtower 2.5-inch hard

drive

microtower 3.5-inch hard

drive

microtower 5.25-inch optical

drive

microtower drive cables

microtower expansion card

microtower media card

reader

microtower memory

Internet access problems

110

keyboard

cleaning

spare part numbers

keyboard problems

LEDs

blinking PS/2 keyboard

124

media card reader

microtower installation

microtower removal

problems

memory

microtower installation

problems

103

specifications

memory modules

spare part number

9, 14, 31

microtower

access panel, spare part

number

8, 16

disassembly preparation

fan removal and replacement

fan, spare part number

11, 14

front bezel, spare part

number

8, 16

front I/O assembly, spare part

number

10, 16

front USB panel removal and

replacement

power supply removal and

replacement

power supply, spare part

number

9, 16

power switch assembly removal

and replacement

power switch assembly, spare

part number

10, 16

preparation for disassembly

SATA hard drive cable, spare

part number

SATA optical drive cable, spare

part number

speaker removal and

replacement

speaker, spare part number

11, 16

system board removal and

replacement

system board, spare part

number

9, 15

monitor problems

mouse

cleaning

problems

mouse, spare part number

network problems

NIC, spare part number

numeric error codes

115

operating guidelines

operating system media, Windows

136

operating system media, Windows

8.1

136

optical drive

problems

106

spare part numbers

13, 14

optical drive (5.25-inch)

microtower installation

microtower removal

overheating, prevention

password

clearing

128

power-on

128

setup

128

POST error messages

114

power cord set requirements

country specific

149

power problems

power supply

fan

microtower removal and

replacement

Index

153