HP ProLiant DL360e HP ROM-Based Setup Utility User Guide - Page 195

Support and other resources, Information to collect before contacting HP, How to contact HP

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7 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.com/go/assistance • Use the Contact hp link on the HP Support Center website: http://www.hp.com/go/hpsc • In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, conversations might be recorded or monitored. Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/country/us/en/contact_us.html After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources. Related information The following HP websites provide access to HP product information and user documents: • HP BladeSystem: http://www.hp.com/go/bladesystem • HP Servers: http://www.hp.com/go/servers • HP Converged Network Adapters (CNA): http://www.hp.com/go/cna • HP Infrastructure products: http://www.hp.com/go/infrastructure • HP ProLiant Networking: http://www.hp.com/servers/networking • iLO: http://www.hp.com/go/ilo • Scripting Toolkit (STK): http://www.hp.com/go/ProLiantSTK Information to collect before contacting HP 195

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7 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
•
Software product name
•
Hardware product model number
•
Operating system type and version
•
Applicable error message
•
Third-party hardware or software
•
Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
•
See the Contact HP worldwide website:
h
t
tp://w
w
w
.hp
.co
m/go/a
s
sis
t
ance
•
Use the
Contact hp
link on the HP Support Center website:
h
t
tp://w
w
w
.hp
.co
m/go/hp
s
c
•
In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
h
t
tp://w
w
w
.hp
.co
m/co
un
tr
y/u
s/e
n/co
n
t
ac
t_u
s
.h
tml
After registering, you will receive email
notification of product enhancements, new driver versions, firmware updates, and other product
resources.
Related information
The following HP websites provide access to HP product information and user documents:
•
HP BladeSystem:
h
t
tp://w
w
w
.hp
.co
m/go/blade
s
y
s
t
e
m
•
HP Servers:
h
t
tp://w
w
w
.hp
.co
m/go/s
e
r
v
e
r
s
•
HP Converged Network Adapters (CNA):
h
t
tp://w
w
w
.hp
.co
m/go/cna
•
HP Infrastructure products:
h
t
tp://w
w
w
.hp
.co
m/go/inf
r
a
s
tr
u
c
tur
e
•
HP ProLiant Networking:
h
t
tp://w
w
w
.hp
.co
m/s
e
r
v
e
r
s/ne
t
w
o
r
king
•
iLO:
h
t
tp://w
w
w
.hp
.co
m/go/ilo
•
Scripting Toolkit (STK):
h
t
tp://w
w
w
.hp
.co
m/go/Pr
oL
i
an
t
S
TK
Information to collect before contacting HP
195