HP ProLiant DL380 G4 with MSA500 HP ProLiant Servers Troubleshooting Guide - Page 156

Audible Beeps, Possible Cause, Action, Possible Causes

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1746-Slot X Drive Array - Unsupported Storage Connection Detected... ...SAS connection via expander is not supported on this controller model. Access to all storage has been disabled until the expander and connections beyond it are detached or controller is upgraded. Audible Beeps: None Possible Cause: The controller or firmware version does not support the attached drive enclosure. Action: Upgrade the controller, or detach the expander-based storage connections. 1747-Slot X Drive Array - Unsupported Array Configuration Detected... (followed by one of the following:) ...* More logical drive(s) configured than what this controller model can support when the memory module is detached * One or more logical drive(s) are configured in positions that this controller does not support when the memory module is detached. * One or more logical drive(s) are configured for RAID fault tolerance level(s) that are not supported when the memory module is detached. * Configuration information indicates one or more hard drive(s) are located in drive bays that are inaccessible when the memory module is detached. * Capacity Expansion operation(s) are pending but cannot continue because the Array Accelerator module has been detached. * ALL logical drive(s) have been disabled. To avoid data loss, upgrade controller or move the drives back to the original controller. Run Array Configuration Utility to discard the current array and create new configuration * Access to the following disk drives(s) has been disabled: Select "F1" to continue disabling these drives until a new array configuration is created on them. To avoid data loss, move these drives back to the original controller. Select "F2" to reset configuration in these disk drives now. Audible Beeps: None Possible Causes: • The Array Accelerator memory module was removed or is defective. • The drives were moved to a controller that does not have an Array Accelerator memory module attached. Action: Attach an Array Accelerator memory module to this controller, or move the drives back to the original controller. If Capacity Expansion operations are pending, be sure that the original Array Accelerator module is attached. If all logical drives have been disabled, upgrade the controller or move the drives back to the original controller to avoid data loss. Then, run ACU to discard the current array and create a new configuration. If access to specific drives has been disabled, do one of the following: • Press the F1 key to continue disabling the drives until a new array configuration has been created. To avoid data loss, move the drives back to the original controller. • Press the F2 key to reset the configuration for the drives. 1748-Slot X Drive Array - Unsupported Array Accelerator Battery Attached... ...Please install battery pack(s) with the correct part number. Error messages 156

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Error messages 156
1746-Slot X Drive Array - Unsupported Storage Connection Detected...
...SAS connection via expander is not supported on this controller model. Access to all storage has been disabled until
the expander and connections beyond it are detached or controller is upgraded.
Audible Beeps
: None
Possible Cause
: The controller or firmware version does not support the attached drive enclosure.
Action
: Upgrade the controller, or detach the expander-based storage connections.
1747-Slot X Drive Array - Unsupported Array Configuration Detected...
(followed by one of the following:)
...*
More logical drive(s) configured than what this controller model can support when the memory module is
detached
*
One or more logical drive(s) are configured in positions that this controller does not support when the memory
module is detached.
*
One or more logical drive(s) are configured for RAID fault tolerance level(s) that are not supported when the memory
module is detached.
*
Configuration information indicates one or more hard drive(s) are located in drive bays that are inaccessible when
the memory module is detached.
*
Capacity Expansion operation(s) are pending but cannot continue because the Array Accelerator module has been
detached.
*
ALL logical drive(s) have been disabled. To avoid data loss, upgrade controller or move the drives back to the
original controller. Run Array Configuration Utility to discard the current array and create new configuration
*
Access to the following disk drives(s) has been disabled:
Select “F1” to continue disabling these drives until a new array configuration is created on them.
To avoid data loss,
move these drives back to the original controller.
Select “F2” to reset configuration in these disk drives now.
Audible Beeps
: None
Possible Causes
:
•
The Array Accelerator memory module was removed or is defective.
•
The drives were moved to a controller that does not have an Array Accelerator memory module
attached.
Action
: Attach an Array Accelerator memory module to this controller, or move the drives back to the original
controller. If Capacity Expansion operations are pending, be sure that the original Array Accelerator module
is attached.
If all logical drives have been disabled, upgrade the controller or move the drives back to the original
controller to avoid data loss. Then, run ACU to discard the current array and create a new configuration.
If access to specific drives has been disabled, do one of the following:
•
Press the
F1
key to continue disabling the drives until a new array configuration has been created. To
avoid data loss, move the drives back to the original controller.
•
Press the
F2
key to reset the configuration for the drives.
1748-Slot X Drive Array - Unsupported Array Accelerator Battery Attached...
...Please install battery pack(s) with the correct part number.