HP ProLiant DL380 G4 with MSA500 HP ProLiant Servers Troubleshooting Guide - Page 200
Smart Array SCSI Diagnosis feature 43, 74
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Service Packs 60, 77 shared ports 161 shared SAS port connection conflict 161 short circuits 37 Smart Array SCSI Diagnosis feature 43, 74 Smart Update Manager 77, 78, 81 SmartStart autorun menu 66 SmartStart Scripting Toolkit 66 SmartStart software 88 SmartStart, overview 66 software 59, 66, 88 software errors 62 software failure 62 software problems 59 software resources 66, 88 software troubleshooting 59, 62 specifications, option 86 specifications, server 86, 87 SPP 77 start diagnosis flowchart 24 static electricity 14 storage enclosure 104, 105 storage, external 87 stuck tape 51 Subscriber's Choice 79, 85 Sun Solaris 189 support 76 support packs 66 supported operating systems 77, 88 switches 87 symbols in text 86 symbols on equipment 12, 86 symptom information 15 syntax 63 syntax error 63 system AC power overload 173 system AC power problems 173 system battery 141 system board failure 132 system board replacement 107, 132 system configuration settings 66, 73, 133 System Erase Utility 73 system fan 173 system fan failure 173 system fans not redundant 173 System Online ROM flash component utility 78 system overheating 173 system power supplies not redundant 173 system power supply failure 173 system ROM 79, 84 System ROMPaq Firmware Upgrade Utility 83 Systems Insight Manager 73 T tape drives 50 tape drives, failure of 50 tasks 69 teardown procedures 87 technical support 184 technical topics 87 telephone numbers 184 temperature 123, 128, 141 testing devices 40 third-party devices 40, 97 time and date, setting 133 TPM (Trusted Platform Module) 21, 45, 47, 58, 64 troubleshooting 20, 36 troubleshooting flowcharts 22 troubleshooting procedures, processor 16 troubleshooting resources 11, 22, 85 Trusted Platform Module (TPM) 21, 45, 47, 58, 64, 152 U uncorrectable memory error 174 unknown disable code 108 unknown error code 178 unknown problem 39 unrecoverable host bus data parity error 173 unrecoverable read error 108 unsupported array accelerator battery attached 155 unsupported processor configuration 108 unsupported processor stepping 84 unsupported wattage 127 updating the firmware 81, 84 updating the operating system 60 updating the system ROM 73, 84 UPS (uninterruptible power supply) 37, 38 USB drive key 45, 82, 83 USB support 73 using this guide 11 utilities 66 utilities, deployment 66 V VCRM (Version Control Repository Manager) 76 Version Control Repository Manager (VCRM) 76 video adapter problems 52 video colors 53 video problems 52, 53 Index 200
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