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HP ProLiant DL388 HP ProLiant DL388 G7 Server User Guide - Page 91

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Item 4 5 6 7 8 9 10 See The most recent version of a particular server blade or option firmware is available on the HP Support website (http://www.hp.com/support). "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 84)" • Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info) • Maintenance and service guides for c-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/go/bladesystem/documentation) • Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info) • Maintenance and service guides for c-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/go/bladesystem/documentation) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 84)" "Breaking the server down to the minimum hardware configuration (on page 87)" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 84)" • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 84)" • "Operating system information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 84)" "HP contact information (on page 113)" Troubleshooting 91

Section	Page
HP ProLiant DL388 G7 Server User Guide	1
Abstract	1
Notice	2
Contents	3
Component identification	7
Front panel components	7
Front panel LEDs and buttons	8
Systems Insight Display LEDs	9
Systems Insight Display LED combinations	10
Rear panel components	11
Rear panel LEDs and buttons	12
Non-hot-plug PCI riser board slot definitions	12
System board components	14
System maintenance switch	15
NMI functionality	15
DIMM slot locations	16
SAS and SATA device numbers	17
SAS and SATA hard drive LEDs	18
SAS and SATA hard drive LED combinations	18
PCI riser cage LEDs	19
FBWC module LEDs	20
Battery pack LEDs	21
Hot-plug fans	22
Operations	24
Power up the server	24
Power down the server	24
Extend the server from the rack	24
Remove the access panel	25
Install the access panel	26
Access the product rear panel	26
Cable management arm with left-hand swing	26
Cable management arm with right-hand swing	27
Remove the full-length expansion board retainer	28
Remove the PCI riser cage	29
Install the PCI riser cage	29
Install the full-length expansion board retainer	30
Remove the air baffle	31
Setup	32
Optional installation services	32
Rack planning resources	32
Optimum environment	33
Space and airflow requirements	33
Temperature requirements	34
Power requirements	34
Electrical grounding requirements	34
Rack warnings	35
Identifying the contents of the server shipping carton	35
Installing hardware options	35
Installing the server into the rack	35
Installing the operating system	37
Powering up and configuring the server	37
Registering the server	38
Hardware options installation	39
Introduction	39
Processor option	39
Memory options	46
Memory subsystem architecture	46
Single-, dual-, and quad-rank DIMMs	46
DIMM identification	47
Memory configurations	47
RDIMM maximum memory configurations	48
UDIMM maximum memory configurations	48
Advanced ECC memory configuration	48
Lockstep memory configuration	48
Online Spare memory configuration	49
Mirrored memory configuration	49
General DIMM slot population guidelines	49
Advanced ECC population guidelines	49
Single-processor Advanced ECC population order	50
Multi-processor Advanced ECC population order	50
Lockstep Memory population guidelines	50
Single-processor Lockstep population order	50
Multi-processor Lockstep population order	51
Online Spare population guidelines	51
Single-processor Online Spare population order	51
Multi-processor Online Spare population order	52
Mirrored Memory population guidelines	52
Single-processor Mirrored Memory population order	52
Multi-processor Mirrored Memory population order	53
Installing a DIMM	53
Hot-plug SAS hard drive options	54
Installing a hot-plug SAS hard drive	54
Removing a hot-plug SAS hard drive	55
Flash-backed write cache module option	55
Optical drive option	57
Redundant hot-plug power supply option	59
Expansion board options	60
Removing expansion slot covers	60
Installing a half-length expansion board	62
Installing a full-length expansion board	62
PCI riser board option	63
Hard drive cage option	64
HP Trusted Platform Module option	65
Installing the Trusted Platform Module board	66
Retaining the recovery key/password	68
Enabling the Trusted Platform Module	68
Cabling	69
SAS hard drive cabling	69
Optical drive cabling	69
BBWC battery cabling	70
FBWC battery cabling	70
Configuration and utilities	71
Configuration tools	71
SmartStart software	71
SmartStart Scripting Toolkit	71
Configuration Replication Utility	71
HP ROM-Based Setup Utility	72
Using RBSU	72
Auto-configuration process	72
Boot options	73
BIOS Serial Console	73
Configuring AMP modes	73
Configuring Advanced ECC memory	74
Configuring online spare memory	74
Configuring mirrored memory	74
Configuring lockstep memory	75
Array Configuration Utility	75
Option ROM Configuration for Arrays	75
Re-entering the server serial number and product ID	76
Management tools	76
Automatic Server Recovery	76
ROMPaq utility	77
Integrated Lights-Out 3 technology	77
Erase Utility	77
Redundant ROM support	78
Safety and security benefits	78
USB support and functionality	78
USB support	78
Internal USB functionality	79
Internal SD support	79
Diagnostic tools	79
HP Insight Diagnostics	79
HP Insight Diagnostics survey functionality	79
Integrated Management Log	79
Remote support and analysis tools	80
HP Insight Remote Support software	80
Keeping the system current	80
Drivers	80
Version control	81
ProLiant Support Packs	81
Operating System Version Support	81
Firmware	82
HP Smart Update Manager	82
Change control and proactive notification	82
Care Pack	83
Troubleshooting	84
Troubleshooting resources	84
Pre-diagnostic steps	84
Important safety information	84
Symbols on equipment	85
Warnings	85
Symptom information	86
Prepare the server for diagnosis	86
Performing processor procedures in the troubleshooting process	87
Breaking the server down to the minimum hardware configuration	87
Loose connections	88
Service notifications	88
Server health LEDs	88
Troubleshooting flowcharts	88
Start diagnosis flowchart	89
General diagnosis flowchart	90
Server blade power-on problems flowchart	92
POST problems flowchart	94
OS boot problems flowchart	96
Server fault indications flowchart	98
POST error messages and beep codes	100
Battery replacement	102
Regulatory compliance notices	103
Regulatory compliance identification numbers	103
Federal Communications Commission notice	103
FCC rating label	103
Class A equipment	103
Class B equipment	103
Declaration of conformity for products marked with the FCC logo, United States only	104
Modifications	104
Cables	104
Canadian notice (Avis Canadien)	104
European Union regulatory notice	105
Disposal of waste equipment by users in private households in the European Union	105
Japanese notice	106
BSMI notice	106
Korean notice	106
Chinese notice	107
Laser compliance	107
Battery replacement notice	107
Taiwan battery recycling notice	108
Power cord statement for Japan	108
Electrostatic discharge	109
Preventing electrostatic discharge	109
Grounding methods to prevent electrostatic discharge	109
Specifications	110
Environmental specifications	110
Mechanical specifications	110
Power supply specifications	110
Technical support	113
Before you contact HP	113
HP contact information	113
Customer Self Repair	113
Acronyms and abbreviations	121