HP ProSignia 320 Desktop PC 6500C Compaq Deskpro Family of Personal Computers, - Page 70

Software, Reference Guide, Failsafe Boot Block mode.

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POST Error Messages Continued Screen Message 1793-Secondary Controller or Disk Failure Beeps* None Probable Cause Hard drive circuitry error. Recommended Action 1. Run Computer Setup (F10 Setup). 2. Clear CMOS. 3. Check cable seating /jumper settings. 4. Run hard drive diagnostics. 5. Disconnect additional drives. 6. Run the Drive Protection System test if available. 7. Replace the hard drive. 1800-Temperature Alert None Internal temperature exceeds specification. 1. Check that computer air vents are not blocked and cooling fan is running. 2. Verify processor speed selection. 3. Replace the processor. 4. Replace the system board. 1801 None Processor not supported by Upgrade Bios to proper version. ROM Bios. Audible 1L, 3S System ROM is bad; system is running in Failsafe Boot Block mode. Reflash the ROM using a ROMPaq diskette. Refer to the "Failsafe Boot Block ROM" section of the Software Reference Guide. Audible 2S Power-on successful. None Flashing Caps Lock LED on Keyboard 1L, 2S Graphics controller not present or incorrectly initialized. 1. Clear CMOS. 2. If graphics card has been added, remove and reseat. Flashing Num Lock LED on 1S, 2L Keyboard System memory not present. Num Lock LED on Keyboard Flashing Scroll Lock LED on Keyboard * L = Long, S = Short continued None 2L, 1S Failed Boot Block. System board hardware failure (prior to video). 1. Check memory module. 2. Remove and reseat memory module. 3. See "Memory Problems" in Appendix A. Reflash the ROM using a ROMPaq diskette. Replace system board. Quick Troubleshooting Guide B-9

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Quick Troubleshooting Guide
B-9
POST Error Messages
Continued
Screen Message
Beeps*
Probable Cause
Recommended Action
1793-Secondary Controller
or Disk Failure
None
Hard drive circuitry error.
1.
Run Computer Setup (F10
Setup).
2.
Clear CMOS.
3.
Check cable seating /jumper
settings.
4.
Run hard drive diagnostics.
5.
Disconnect additional drives.
6.
Run the Drive Protection
System test if available.
7.
Replace the hard drive.
1800-Temperature Alert
None
Internal temperature
exceeds specification.
1.
Check that computer air vents
are not blocked and cooling fan
is running.
2.
Verify processor speed
selection.
3.
Replace the processor.
4.
Replace the system board.
1801
None
Processor not supported by
ROM Bios.
Upgrade Bios to proper version.
Audible
1L, 3S
System ROM is bad;
system is running in
Failsafe Boot Block mode.
Reflash the ROM using a ROMPaq
diskette. Refer to the “Failsafe Boot
Block ROM” section of the
Software
Reference Guide
.
Audible
2S
Power-on successful.
None
Flashing Caps Lock LED
on Keyboard
1L, 2S
Graphics controller not
present or incorrectly
initialized.
1.
Clear CMOS.
2.
If graphics card has been
added, remove and reseat.
Flashing Num Lock LED on
Keyboard
1S, 2L
System memory not
present.
1.
Check memory module.
2.
Remove and reseat memory
module.
3.
See
Memory Problems
in
Appendix A.
Num Lock LED on
Keyboard
None
Failed Boot Block.
Reflash the ROM using a ROMPaq
diskette.
Flashing Scroll Lock LED
on Keyboard
2L, 1S
System board hardware
failure (prior to video).
Replace system board.
* L = Long, S = Short
continued