HP Q7697A HP LaserJet 9040mfp/9050mfp - User Guide - Page 125
Problem solving, Overview
View all HP Q7697A manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 125 highlights
10 Problem solving Overview This section will help you to troubleshoot and solve MFP problems. Clearing jams Occasionally, paper can jam during printing. This section will help you to locate jams, properly clear them from the MFP, and solve repeated jams. Understanding MFP messages Many different messages can appear on the control-panel display. Some messages tell the current MFP status, such as INITIALIZING. Other messages require action, such as CLOSE RIGHT DOOR. Most of these messages are self-explanatory. However, some messages indicate a problem with the MFP, or require further action or description. This section lists these types of messages and tells you what to do if a message persists. Correcting output quality problems The MFP should produce print jobs of the highest quality. If print jobs do not appear sharp and clear, if defects such as lines, specks, or smears appear on the page, or if paper is wrinkled or curled, use this section to troubleshoot and solve the print quality problem. Detecting MFP problems Before you can eliminate an MFP problem, you must understand the location of the problem. Use the tables in this section to determine the MFP problem, and then follow the corresponding troubleshooting suggestions. Software, computer, and product interface problems Use the tables in this section to determine problems with the software or the computer, and to diagnose interface problems that might affect job production. Checking the MFP configuration From the MFP, you can print information pages, which provide details about the MFP and its configuration. ENWW Overview 121