HP Rp5700 Quick Setup & Getting Started (Combo) - Page 27

Diagnostic Front Panel LEDs and Audible Codes continued, CAUTION, Table 3 - beeps

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Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action properly attached to 3. If fan is plugged in, but is not the processor. spinning, then replace heatsink/fan assembly. 4. Contact an authorized reseller or service provider. Red Power LED flashes 3 three times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Processor not installed (not an indicator of bad processor). 1. Check to see that the processor is present. 2. Reseat the processor. Red Power LED flashes 4 four times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Power failure (power 1. supply is overloaded). Open the hood and ensure the 4 or 6-wire power supply cable is seated into the connector on the system board. 2. Check if a device is causing the problem by removing ALL attached devices (such as hard drives, optical drives, and expansion cards). Power on the system. If the system enters the POST, then power off and replace one device at a time and repeat this procedure until failure occurs. Replace the device that is causing the failure. Continue adding devices one at a time to ensure all devices are functioning properly. 3. Replace the power supply. 4. Replace the system board. Red Power LED flashes 5 five times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Pre-video memory error. CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module. 1. Reseat DIMMs. 2. Replace DIMMs one at a time to isolate the faulty module. ENWW Basic Troubleshooting 19

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Activity
Beeps
Possible Cause
Recommended Action
properly attached to
the processor.
3.
If fan is plugged in, but is not
spinning, then replace heatsink/fan
assembly.
4.
Contact an authorized reseller or
service provider.
Red Power LED flashes
three times, once every
second, followed by a
two second pause.
Beeps stop after fifth
iteration but LEDs
continue until problem is
solved.
3
Processor not
installed (not an
indicator of bad
processor).
1.
Check to see that the processor is
present.
2.
Reseat the processor.
Red Power LED flashes
four times, once every
second, followed by a
two second pause.
Beeps stop after fifth
iteration but LEDs
continue until problem is
solved.
4
Power failure (power
supply is
overloaded).
1.
Open the hood and ensure the 4 or
6-wire power supply cable is
seated into the connector on the
system board.
2.
Check if a device is causing the
problem by removing ALL attached
devices (such as hard drives,
optical drives, and expansion
cards). Power on the system. If the
system enters the POST, then
power off and replace one device at
a time and repeat this procedure
until failure occurs. Replace the
device that is causing the failure.
Continue adding devices one at a
time to ensure all devices are
functioning properly.
3.
Replace the power supply.
4.
Replace the system board.
Red Power LED flashes
five times, once every
second, followed by a
two second pause.
Beeps stop after fifth
iteration but LEDs
continue until problem is
solved.
5
Pre-video memory
error.
CAUTION:
To avoid
damage to the DIMMs or the
system board, you must
unplug the computer power
cord before attempting to
reseat, install, or remove a
DIMM module.
1.
Reseat DIMMs.
2.
Replace DIMMs one at a time to
isolate the faulty module.
Table 3
Diagnostic Front Panel LEDs and Audible Codes (continued)
ENWW
Basic Troubleshooting
19