HP Rx2620-2 User Service Guide, Third Edition - HP Integrity rx2620 Server
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- HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 1
HP Integrity rx2620 Server User Service Guide HP Part Number: AD117-9003A-ed3 Published: February 2010 Edition: 3 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 2
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Printed in U.S.A. Intel, Intel Inside, Itanium - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 3
...20 Processor...20 Memory...20 PCI Riser...20 Internal Core I/O...20 External Core I/O...20 Power Supply Unit...21 System Board Manageability...21 Enhanced Server Manageability Using the Integrated Lights Out Management Processor..........21 Hard Drives...21 System Board Components...21 Processor - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 4
Disk Drive Indicators...30 Power Supply LEDs...31 Optional Removable Media Drive 31 Rear Panel...32 LAN Gb A Connector...33 LAN Gb B Connector...33 Management Processor LAN LEDs 34 3 Powering Off and Powering On the Server 37 Power States...37 Powering Off the Server...37 Powering Off the Server - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 5
96 The Server Powers Off but Does Not Restart 97 Troubleshooting and FRU identification 97 Verifying Hard Drive Operation...99 Identifying and Diagnosing Hardware Issues 100 Power and System LEDs...100 Systems with the Optional Management Processor Installed 100 iLO MP Event Logs...100 Table - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 6
Replaceable Parts List...118 B Booting the Operating System 125 Operating Systems Supported on HP Integrity Servers 125 Configuring System Boot Options...125 Booting and Shutting Down HP-UX 126 Adding HP-UX to the Boot Options List 126 Adding an HP-UX Boot Option 126 Standard HP-UX Booting - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 7
139 Booting the SuSE Linux Enterprise Server Operating System 139 Booting SuSE Linux Enterprise Server from the EFI Shell 140 Shutting Down Linux...140 C Utilities...141 Extensible Firmware Interface Boot Manager 141 EFI Commands...142 EFI/POSSE Commands...144 help...144 Syntax...144 Parameters - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 8
Error Devices 172 Using the System Configuration Menu 172 Security/Password Menu...172 Resetting Passwords...172 Advanced System Information 172 Set System Time...172 Set System Date...172 Set User Interface...172 Set System Wake-On LAN...173 Set System Defaults...173 iLO MP...173 Index...175 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 9
HP Integrity rx2620 Server (front view with bezel removed 19 1-3 HP Integrity rx2620 Server (rear view 19 1-4 System Block Diagram...22 1-5 Memory Block Diagram...24 2-1 Front View...29 2-2 Control Panel...29 2-3 Hot-Plug Disk Drive LED Indicators 30 2-4 Power Supply LEDs...31 2-5 DVD LEDs...31 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 10
Media Drive 77 4-46 Removing the MP Card...78 4-47 Replacing the MP Blank...78 4-48 Removing the MP Card Battery...80 4-49 Removing the LED Status Panel...81 4-50 Removing the System Board Mounting Screws 82 4-51 Removing the System Board Mounting Screw 83 4-52 Removing the System Board...83 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 11
15 2 HP-UX 11i Releases...15 1-1 Server Dimensions...20 1-2 Memory Array Capacities...24 1-3 Data Pathing...27 2-1 Control Panel LEDs and Switches 29 2-2 Power On/Off Button...30 2-3 Hard Drive LED Definitions...31 2-4 Power Supply LED Definitions...31 2-5 DVD Drive LED Definitions...31 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 12
C-6 Console Input Devices...171 12 List of Tables - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 13
10 C-11 C-12 C-13 C-14 C-15 C-16 C-17 C-18 C-19 C-20 C-21 C-22 C-23 help Command...145 help bch Command...145 help configuration Command 145 help cpuconfig Command...146 help ioconfig Command...147 boottest Command...149 boottest early_cpu off Command 149 cpuconfig Command...150 ioconfig Command - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 14
14 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 15
instructions on servicing and troubleshooting the HP Integrity rx2620 server. The document publication date and part number indicate the document's current edition. The date changes when a new edition is published. The document part number changes when extensive changes are made. Document updates - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 16
about the features and specifications of the HP Integrity rx2620 server. Chapter 2 Controls, Ports, and LEDs Use this chapter to learn about the locations of the external controls, ports, and LEDs on the server. Chapter 3 Powering Off and Powering On the Server Use this chapter to learn about - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 17
before you contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error message • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 18
Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, see the HP website: (http://www.hp.com/hps). • In other locations, see the Contact HP worldwide (in English) webpage (http:// welcome.hp.com/country/us/en/wwcontact.html). Subscription Service HP recommends that - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 19
The HP Integrity rx2620 server is a 2-socket server based on the Itanium® processor architecture. The server supports the following operating systems: Microsoft Windows®, HP-UX, Linux, and OpenVMS®. The server is available in either rack-mount or pedestal configurations. The server accommodates - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 20
Server I/O Slot Matrix on the HP website athttp:// www.hp.com For more information regarding specific I/O cards, see http://www.docs.hp.com/en/netcom.html Internal Core I/O • Dual channel SCSI U320 interface, two internal 68-pin connectors, one 68-pin external connector • Three internal SCSI drive - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 21
power supplies (front-end block only) System Board Manageability • Baseboard Management Controller (BMC) • Temperature monitoring and fans regulation by BMC • BMC manageability console shared with server console and general purpose serial port • IPMI protocol for communication between BMC/server/MP - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 22
the main components of the system board: • "Processor Sockets" (page 22) • "Processor Bus" (page 23) • "ZX1 I/O and Memory Controller" (page 23) • "Memory" (page 23) • "I/O Bus Interface" (page 25) • "Processor Dependent Hardware Controller" (page 25) • "Dual Serial Controller" (page 26) • "Field - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 23
by the server is 1 GB (four 256 MB modules). The maximum amount of memory supported by the server is 32 GB (eight 4 GB modules). This design does not support any nonindustry-standard DDR DIMMs. Only qualified DIMMs are supported. Figure 1-5 shows a block diagram of the server memory. System Board - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 24
clock pair drives two DIMMs. Memory data is protected by the ECC. Eight ECC bits per DIMM protect 64 bits of data. The use of ECC allows correction of single-bit errors, and detection of multi-bit errors. Only DIMMs with ECC are qualified or supported. DIMMs The memory subsystem supports only DDR - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 25
in the event that a multi-bit error is detected on the DDR SDRAM. To use the chip spare functionality on your server, use only DIMMs built with ×4 DDR SDRAM parts, and load these DIMMs in quads. The memory subsystem design supports the I/O ASIC chip spare functionality. Chip spare enables an entire - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 26
(IPMI) specification. This specification describes the management features that have been built into the system board. These features include: local and remote diagnostics, console support, configuration management, hardware management, and troubleshooting. The baseboard management controller - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 27
Full speed 12 Mb/s • Low speed 1.5 Mb/s • USB keyboard and mouse support • HP-UX support for HP USB keyboard and mouse Data Pathing Information Table 1-3 shows data path information for the server. Table 1-3 Data Pathing Slot ID 01 02 03 04 Bus Number Device Number 80 01 60 01 40 01 C0 01 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 28
28 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 29
and Switches Name Power On/Off LED Power On/Off Button System LED LAN LED Function The green on/off LED illuminates when the power is on. This button powers the server on and off. See Table 2-2 for detailed operation. The System LED provides information about the system status. When operation is - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 30
should only be used when the operating system is not responding to user requests. Hot-Plug Disk Drive Indicators The hot-plug disk drives have two LEDs per drive. For the location and description of the hard drive LEDs, see Figure 2-3 and Table 2-3. Figure 2-3 Hot-Plug Disk Drive LED Indicators 30 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 31
Table 2-3 Hard Drive LED Definitions LED Status LED Activity LED Activity Not used Flashing green Description Not used in the server. Indicates disk drive activity. This LED is directly controlled by the drive and illuminates when a drive is accessed. Power Supply LEDs The server is typically - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 32
. Serial Port A is used as the console connection when the Serial B optional iLO MP is not installed. USB Four universal serial bus (USB 2.0) connectors TOC Transfer of Control button. Halts all system processing and I/O activity and restarts the computer system preserving system memory - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 33
when iLO is installed. 10/100 iLO MP LAN (optional) 10/100 Mb LAN connector for the optional iLO MP. Provides LAN console access allowing Wake-On-LAN, Power-On-LAN, and Alert-On-LAN functions. For details on iLO MP commands, see the HP Integrity and HP 9000 iLO Operations Guide. 1 Graphics cards - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 34
No link Management Processor LAN LEDs The LAN port of the optional Integrated Lights Out (iLO) Management Processor (MP) uses an RJ-45 type connector. This connector has four LEDs that signal status and activity. The iLO MP is required for Proactive 24 or Critical Service support. See Figure - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 35
Table 2-9 iLO MP LAN LEDs (continued) LED Standby Power Standby Power Color Green Description Standby power on Off: standby power off Rear Panel 35 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 36
36 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 37
iLO MP PC command • Power button Powering Off the Server Using iLO To power off the server using iLO: 1. Gracefully shut down the operating system. See Appendix B (page 125), or your operating system documentation. 2. Initiate a console session, and access the iLO MP Main Menu. 3. Enter CM to enable - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 38
of the server. 2. Initiate a console session, and access the iLO MP Main Menu. 3. Enter CM to enable command mode. 4. Enter PC to use the remote power control command. 5. Enter ON to power on the server, and enter YES when prompted to confirm the action. 6. Start the operating system. See Appendix - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 39
or any electrical components on accessory boards. • Do not wear clothing subject to static charge build-up, such as wool or synthetic materials. Required Tools Service of this product might require one or more of the following tools: • IPF CPU Installation Tool Kit (P/N 5069-5441), consisting of - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 40
) 5 Slimline optical drive 6 Power supplies (PSU1 center; PSU2 to the right) 7 Status panel board 8 Hot-pluggable hard drives (up to 3) 9 Hard disk lock 10 System fans (fan 2 - memory, fan 3 - I/O cage) 11 Intrusion switch 12 Memory sockets 13 PCI cage 14 Management controller (Optional) Figure - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 41
(2) 13 Status panel connector 6 Fan Connector 14 Power module auxiliary connector 7 VRM cards (5) 15 SCSI backplane power connector 8 Battery 16 PCI/memory fan cable connector 17 PCI backplane connector 18 Optical drive connector 19 iLO hardware connector 20 HP ZX1 I/O adapter 21 Serial ports - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 42
to be rack mounted. The following procedure explains how to gain access to a server that is mounted in an approved rack. For rack installation instructions, review the HP Integrity rx2620 Server Rack Installation Guide. WARNING! Ensure that all anti-tip features (front and rear anti-tip feet - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 43
Rack Latches 3. Slide the server out of the rack until the guide-rail release clips are visible. Inserting the Server into the Rack To insert the server into the rack, perform the following step: 1. Press the rail clips on either side of the server inward and push the server into the rack until it - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 44
of the top metal cover with the alignment mark on the optical drive bay. See Figure 4-5. Figure 4-5 Aligning the Top Metal Cover 2. Grasp the blue release lever and slide the top metal cover toward the front of the server until the lever snaps into place. See Figure 4-6. 44 Removing and Replacing - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 45
bezel from the chassis to remove or replace the power supplies or the optical drive. Removing the Front Bezel 1. Press in the retaining server chassis. Replacing the Front Bezel 1. Insert the bezel latches into the matching slots on the server chassis. See Figure 4-8 . Removing and Replacing System - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 46
the server is running: • System fans • Power supplies • Hard drives There is a significant difference between the terms hot-swap and hot-plug: • Hot swapping happens at the device level. A hot-swappable device manages insertion or removal on its own without assistance from operating system commands - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 47
3. Remove fan 1A, 1B, 2, or 3 from the server by grasping the appropriate fan and lifting it out of the fan socket. See Figure 4-9, Figure 4-10, and Figure 4-11. Figure 4-9 Removing Fan 1A or Fan 1B Figure 4-10 Removing Fan 2 Figure 4-11 Removing Fan 3 Removing and Replacing Hot-Swap and Hot-Plug - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 48
fan operation, use the MP PS command Removing and Replacing the Power Supply The supported configuration of the server requires a minimum of one power supply unit (PSU) to be installed. A second, optional hot-swap PSU, can be installed to provide redundant (N+1) capability. The power supplies in the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 49
the Power Supply Retaining Clip 3. Press the power supply release lever and pull the power supply out of the server. Figure 4-13 Removing the Power Supply Replacing the Power Supply To replace the power supply: 1. Remove the front bezel from the server and remove the defective power supply if - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 50
in Appendix C (page 141). 6. To verify power supply operation, use the iLO MP PS command. 7. Replace the front bezel. Removing and Replacing an Internal Hard Drive This section provides information about removing and replacing internal hard drives. The server supports up to three hot-pluggable, low - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 51
bay is not locked, the procedure for installing additional hard drives can be accomplished without removing the server from the rack and it is not necessary to remove the top cover. Completion of the procedure does not require locking the disk bay, replacing the top metal cover, or replacing the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 52
outward on the release lever to remove the drive from the server. See Figure 4-17. Figure 4-17 Removing the Disk Drive Replacing a Hard Drive To install or replace a hard drive: 1. Insert the hard drive into the drive bay from which you removed the drive and push inward on the release lever until - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 53
if it was removed to unlock drives. 5. Validate the hard drive installation by: a. If the server does not have MP hardware installed, at the EFI shell prompt, enter shell> info io to interrogate the server for proper identification of the drive. b. Use the Offline Diagnostic Environment (ODE) MAPPER - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 54
the Top Metal Cover" (page 43). 3. Grasp the memory airflow guide and lift it out of the server. See Figure 4-19. Figure 4-19 Removing the Memory Airflow Guide Replacing the Memory Airflow Guide 1. Align the guides on both sides of the airflow guide with the slots on the chassis. 2. Insert the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 55
the guide using the opening on top of the guide. See Figure 4-20. b. At the same time, grasp the back end of the airflow guide and lift the guide out of the server. Figure 4-20 Removing the Processor Airflow Guide 5. Disconnect the power cable connected to the guide from the system board. 6. Remove - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 56
on the system board. c. Replace server fans 1A and 1B. 2. Replace the main portion of the airflow guide: a. Hold the opening on top of the processor airflow guide. b. At the same time, grasp the back end of the airflow guide and insert the airflow guide into the server. c. Connect the power module - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 57
4 GB. The server supports combinations from 1 GB up to 32 GB. See Figure 4-23 for the DIMM slot locations on the system board. WARNING! Ensure that the server is powered off, and all power sources have been disconnected from the server before removing or replacing server memory. Voltages are present - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 58
DIMM Slot Identification Removing DIMMs To remove DIMMs: 1. Power off the server and disconnect all cables. See "Powering Off the Server" (page 37). 2. Remove the top metal If the removed memory is functional, store it in a static-free container for future use. 58 Removing and Replacing Components - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 59
on the server. 9. Verify that the newly installed memory works: • Run the info mem command at the EFI shell prompt, or • Run the memdiag from the Offline Diagnostics CD to ensure that the memory is functional • Monitor the System Event Log (SEL) to ensure there are no events showing memory problems - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 60
Figure 4-24 Inserting DIMM into Slot 60 Removing and Replacing Components - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 61
could result in damage to the server. The processors are located on the system board. The system board can support either one or two processors. The CPU 0 slot is located on the right side of the system board, and the CPU 1 slot is located to the left of CPU 0 near the DIMMs. For the processor - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 62
Figure 4-25 Processor Locations on Server Figure 4-26 Processor Location on System Board 62 Removing and Replacing Components - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 63
same time, grasp the back end of the airflow guide and lift the guide out of the server. Figure 4-27 Removing the Processor Airflow Guide 4. Disconnect the processor power cable from the server power cable. 5. Disconnect the turbo fan power cable from the system board. 6. Unscrew the two heat sink - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 64
7. Slide the sequencing retainer plate toward the back of the server to open the hole in the edge of the heat sink more that 180 degrees will severely damage the socket. 8. Unlock the processor-locking mechanism using the special processor tool (P/N 5069-5441), or equivalent 2.5 mm hex tool. Insert - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 65
CAUTION: Do not modify the settings of the DIP switches located on the system board. These switches are for factory use. Failure to observe this caution will result in server failure. 1. Power off the server and disconnect all cables. See "Powering Off the Server" (page 37). 2. Remove the top - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 66
180 degrees in either direction will severely damage the socket. 5. Use the two alignment pins on the processor to properly align the processor on the system board. The two alignment pins fit in the alignment holes on the system board processor mount. Figure 4-32 shows the location of the alignment - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 67
the processor pins seat into the ZIF socket. No additional pressure is required. 6. Use the special processor tool shipped with the replacement processor module to lock the processor module in place on the system board. To do this, insert the special processor tool through the turbo fan blades into - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 68
Figure 4-35 Locking the Processor Module in Place 7. Slide the sequencing retainer plate toward the rear of the server. Figure 4-36 Sliding the Sequencing Retainer Plate 8. Install the four processor captive screws, and the two heat sink captive screws in the order shown here. 68 Removing and - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 69
to ensure there are no events showing processor problems Removing and Replacing the System Battery The main server battery is located on the system board. Servers with iLO hardware have an additional battery located on the iLO MP card. Battery Notice This product contains a Lithium battery. WARNING - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 70
for the battery location on the system board. CAUTION: Only lift the battery use the iLO MP commands. 5. You might need to reset the server time and date using the EFI time and date commands. After you set the time, power off the server, unplug the power cord, and wait for one minute before powering - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 71
card cage, and how to remove and install accessory cards. WARNING! Ensure that the server is powered off, and all power sources have been disconnected from the server out of the server. Figure 4-39 Removing the PCI Cage 4. Grasp the PCI cage cover and slide it away from the bulkhead end of the cage, - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 72
PCI Cage Cover 5. Unscrew the bulkhead screw that holds the accessory card in place. 6. The PCI cards are now accessible for removal and replacement. Replacing the PCI Card Cage To install the PCI cage into the server: 1. Install the PCI card cover onto the PCI cage. See Figure 4-40. 2. Slide the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 73
. CAUTION: There are restrictions on the number of PCI-X cards that can be installed in the server at any given time, depending on the cards being used. Maximum quantity for any I/O configuration using 337972-B21, AB287A, or A9890A cards: • Three A9890A cards maximum and one unpopulated slot • Two - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 74
within the chassis. See Figure 4-41. Figure 4-41 Installing a PCI Slot Cover Replacing a PCI or Graphics Card 1. Power off the server and disconnect the power cable and all other cables from the back of the server (if necessary). See "Powering Off the Server" (page 37). 2. Remove the top metal cover - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 75
the installation of all PCI cards: • Look at the LEDs of all PCI cards for proper operation. See accessory manuals. • Run PERFVER from the Offline Diagnostics CD to ensure that all PCI cards are identified. • Monitor the SEL to ensure there are no events showing peripheral problems. 11. Replace - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 76
On the Server" (page 38). 6. Verify the installation of the PCI backplane: • Look at the LEDs of all PCI cards for proper operation. • Run mapper from the Offline Diagnostics CD to ensure that all PCI cards are identified. • Monitor the SEL to ensure there are no events showing peripheral problems - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 77
tasks for the server. The iLO is the firmware that provides the way for the MP to communicate as an independent support system for the server. Removing the MP Card 1. Record the network settings from your MP card before beginning this task. 2. Power off the server, disconnect all power and external - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 78
Disconnect the MP card connector. 6. Remove the MP card from the server by grasping it by its edges. 7. Install the MP blank (if not reinstalling the MP card) on the chassis. This blank is used to fill the holes left by the 10/100 management LAN, 15-pin VGA and 25-pin serial connectors. See Figure - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 79
, use the iLO MP commands. Removing and Replacing the MP Card Battery Systems with an MP card have two batteries. Systems without MP hardware have only one battery. The main server battery is located on the system board. The MP battery is located on the MP hardware. Battery Notice This product - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 80
damage the clip. 2. Perform all of the steps described in the procedure for "Removing and Replacing the MP Card" (page 77) 3. Verify the battery replacement by using the utilities identified in Appendix C (page 141). To verify operation, use the iLO MP commands. 80 Removing and Replacing Components - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 81
the LED Status Panel The LED status panel card contains the server and diagnostic LEDs. CAUTION: Some server settings are saved to the LED status panel. If you are replacing both the LED status panel and the system board, you must replace them one at a time to avoid loss of server settings. Removing - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 82
has iLO MP hardware installed, remove it as described in "Removing the MP Card" (page 77). 4. Remove the power connector plate: a. Unscrew the two power connector mounting screws on the back of the server. b. Remove the power connectors from the socket. 5. Unscrew the six backplane system board - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 83
. See Figure 4-51. Figure 4-51 Removing the System Board Mounting Screw 8. Remove the system board: a. Grasp the memory controller chip heat sink and slide the system board toward the front of the server. b. Lift up the processor module side of the system board and slide it free of the PCI cage bay - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 84
: You must remove the PCI cage from the chassis to install the system board. See "Removing and Replacing PCI Card Cage""Removing the PCI Card Cage" (page 71). 3. Slide the system board toward the rear of the server to secure the system board on its standoffs. See Figure 4-54 and Figure 4-55. Figure - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 85
appropriate connectors on the system board. 6. Install the six rear backplane system board mounting screws. Figure 4-56 Installing the Rear Panel Mounting Screws 7. If the server has an iLO MP, install it now. See "Replacing the MP Card" (page 79). 8. Replace the power connectors in their slots - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 86
now in SERVICE mode. 16. Use the sysset command to enter the product data: Shell> sysset prodname "server rx2620" 17. Use the syssetcommand to verify all values are set: Shell> sysset System Information: Manufacturer: hp Product Name: server rx2620 Product Number: AB332A Secondary Product Number is - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 87
(Valid) Secondary UUID is Identical Product ID: 0x10A 18. Use the EFI date and time commands to set the correct local date and time. 19. Review the system configuration in the Boot Configuration Menu or EFI shell and reconfigure settings as necessary. 20. Boot the server and resume normal operation - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 88
5. Unscrew the PSI mounting screw and remove the PSI module from the server. See Figure 4-59 and Figure 4-60. Figure 4-59 Removing the Mounting Screw Figure 4-60 Removing the PSI Interface Module 88 Removing and Replacing Components - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 89
3. Replace the system board. 4. Replace the power supply (or supplies). 5. Replace the top metal cover, and reconnect all of the power and external cables. 6. Verify the PSI replacement by using the utilities identified in Appendix C (page 141). To verify operation, use the iLO MP commands. Removing - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 90
of the PCI cage and lift the PCI cage out of the server. 3. Lift up on the fan power bridge and disconnect the backplane power cable. See Figure 4-63. Figure 4-63 Opening the Fan Power Bridge 4. Remove any installed hard drives. 5. Disconnect the SCSI cables and unscrew the backplane mounting screws - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 91
Figure 4-65 Removing the Mounting Screws Removing and Replacing Internal Components 91 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 92
and slide it to the left. This locks the hard drive backplane in place. 2. Install the two backplane mounting screws and connect the two SCSI cables. 3. Replace any removed hard drives. 4. Connect the backplane power cable and lower the fan power bridge until it snaps in place. 5. Replace the PCI - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 93
7. Verify the backplane replacement by using the utilities identified in Appendix C (page 141). To verify operation, use the iLO MP commands. Removing and Replacing Internal Components 93 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 94
94 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 95
HP server products, see the HP website at http://www.hp.com. Possible Issues This section contains example server problems and their possible solutions. For details on the iLO MP commands, see the HP Integrity and HP 9000 iLO Operations Guide. The System Does Not Power-On 1. Review the installation - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 96
problems. You can also use the EFI info cpu command. Or, by using the iLO MP SS command. 8. Check the boot order in the Boot Configuration menu. 9. If the server still does not boot, you might need to replace the base unit. The System Has Intermittent Failures 1. Examine the display panel LEDs - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 97
you have installed (do not remove the hard drives) and power on the server. 8. Add the boards and options one at a time to determine which one is causing the problem. 9. If you have added any memory, make sure that the DDR DIMMs are seated properly in the board. Also check the DDR DIMM configuration - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 98
Check SEL. System board Look for entries related to: Console • Processors • Processor Support Modules (Also known as power pods). • Memory 3. Check for red LED on the iLO MP card if installed. If red, the problem is with the iLO MP. 4. Reduce to minimum configuration and troubleshoot from there - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 99
LED on each hard drive. The LED quickly cycles from amber to green. The LED stays steady green until the drive spins up. 3. If the activity LED is illuminated on any disk drive, the drive cage might not be correctly installed. Check installation as follows: a. Power off the server using the power - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 100
iLO MP SELs in the case of a flashing yellow or red System LED before replacing any hardware. iLO MP Event Logs The optional iLO MP provides diagnostic and configuration capabilities. For details on the iLO MP commands, see the HP Integrity and HP 9000 iLO Operations Guide. To access the iLO MP - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 101
logs, entersl. The status logs consist of: • System Event • Forward Progress • Current Boot • Previous Boot • Live Events • Clear SEL/FPL Logs For a complete explanation of configuring the iLO MP and using the iLO MP commands, see the HP Integrity and HP 9000 iLO Operations Guide. System Event Logs - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 102
First entry Last entry Jump to entry number View mode configuration (text, keyword, hex) Display this Help menu Quit and return to the Main Menu 4. Select a, and a threshold filter number to filter events to the desired level. MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 103
Logged by: BMC; Sensor: Physical Security - Chassis Open Data1: State Asserted 0x200000000C020570 FFFF010302050300 NOTE: More detailed information on the server logs is presented in Appendix C (page 141). Systems Without an iLO Management Processor The server LED states operate the same as servers - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 104
Category Memory Firmware System Board Fan Processor BMC Temperature Power Supply RED RED RED RED Unknown 1 This LED can display any color other than red (for example, green or off). Warnings Table 5-5 through Table 5-12 provide additional information about each specific warning associated - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 105
GREEN LED 4 Problem Solution OFF Mismatched View the SEL for additional memory pairs information. Review the information on installing memory in the HP Integrity rx2620 Installation Guide. GREEN Memory thermal load order View the SEL for additional information. GREEN Bad serial presence - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 106
OFF GREEN GREEN LED 3 OFF OFF GREEN GREEN LED 4 OFF GREEN OFF GREEN Problem Solution Mismatched Review the information on installing memory pairs memory in the HP Integrity rx2620 Installation Guide. Fatal memory Replace memory. error No memory Install memory. installed Bad Memory. One or - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 107
. Table 5-16 System Board Faults System LED LED 1 Flashing OFF Red LED 2 GREEN LED 3 RED LED 4 OFF Flashing Red GREEN OFF RED OFF Problem VRM overvoltage VRM undervoltage Solution View the SEL for additional information. For further assistance, contact your HP Support Engineer. View the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 108
. Power Supply 1 fault Power Supply 2 fault 12V out of range (power supply interface fault) Command Line Interface The baseboard management controller (BMC) is accessable by means of the BMC console commands, or command line interface (CLI). The commands are similar to the iLO MP commands but - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 109
-10-31 22:39:24 00C0 - BMC Chass cntrl 00-12:70:A3 00:E2 2003-10-31 22:39:31 00D0 - ACPI State S5 (off) FA-22:6F:05 2003-10-31 22:39:32 System Board Diagnostic LEDs There are three additional LEDs that can help when troubleshooting the server. These LEDs are located on the system board close - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 110
Table 5-22 System Board LEDs LED Description STBY (power good) This green standby LED comes on as soon as the server power cord is plugged in. BMC (heartbeat) A few seconds after the server is plugged in this green LED starts flashing indicating the BMC software is operational. F/W A few - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 111
partition. After you resolve the problem, boot HP-UX, and use the online support tools for any further testing. You cannot reach the EFI from either the main disk or from LAN, you must troubleshoot using the visual fault indicators, console messages, and system error logs that are available. Online - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 112
UX 11.23 hosted servers. In some cases, a tool, such as a disk exerciser, is generic to many types of hardware; in other cases, a tool, such as a tape diagnostic, is specific to a particular technology or type of tape drive. Table 5-26 Online Support Tools List Functional Area System CPU/FPU Memory - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 113
Support Tools List Offline Tool CPUDIAG MEMDIAG MAPPER PLUTODIAG PERFVER DFDUTIL DISKUTIL COPYUTIL DISKEXPT IODIAG CIODIAG2 Specific Card I/O Diagnostics Functional Area Processor Diagnostic Memory Diagnostic System Mapping Utility SBA/LBA Chipset Peripheral Verifier SCSI Disk Firmware Update - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 114
on the OE media): • Chassis/Fans/Environment • CPU monitor • UPS monitor • FC Hub monitor • FC Switch monitor • Memory monitor • Core Electronics Components • Disk drives • Ha_disk_array Recommended Cleaning Procedures Suggested cleaning procedures for the server are provided in the following table - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 115
serial number of your server. This can be found on the identification label. 3. Be familiar with your server configuration. • Are you using the LAN, RS-232, or web interface to monitor the server? • How many processors, DIMMs, and PCI cards have been installed? • What versions of processor, memory - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 116
116 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 117
part number • Exchange part number Field Replaceable Parts View The items in this list and the corresponding item numbers are the field replaceable units (FRUs) for the server. See Figure A-1 for an exploded view of the server. Figure A-1 Parts Identification Figure A-2 shows the parts used - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 118
partsurfer.hp.com). NOTE: Some part numbers shown in Table A-1 have two entries. The second entry is for the Restriction of the Use of Certain Hazardous Substances (RoHS) compliant parts. Table A-1 Parts List Item No. Description PCA Boards 22 Power Supply Interface module Power Supply Interface - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 119
Board AB331-60001 System Board - (RoHS) AB331-60101 System Board - (RoHS - for dual-core AB331-60101 processors only) 17 PCI backplane A7231-66530 PCI backplane - (RoHS) AB587-60004 12 Status panel A7231-66550 Status panel - (RoHS) AB587-60006 Optical Devices 14 DVD-RW/DVD-ROM Drive - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 120
Pod) 0950-4294 Processor Tool Kit A9901A Power Supply 10 Power supply, 600 watts, redundant 0950-4119 hot swap Power supply, 600 watts, redundant hot swap - (RoHS) 0950-4621 Batteries Battery, system board (BR2330) 1420-0386 Battery, iLO/MP (BR2032) n/a Rack Solution Kits Field Rack Kit - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 121
80 mm Fan A7231-63006 80 mm Fan - (RoHS) A7231-63029 Management Processor M cable A6144-63001 Management Processor M cable (RoHS) A6144-63007 CPU power adapter cable AD117-2000A Flex cable for the MP A7231-63008 Audio Cable 8121-0808 Headphone 5183-9500 PWR CORD U.S. CANADA 125 VAC - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 122
) Item No. Description Mfg. Part Number PWR CORD U.K. 250 VAC 8120-1351 I/O Cards 17 Mgmt. Processor with VGA A9803A 17 Mgmt. Processor with VGA - (RoHS) A9803A 17 PCI Single-Channel Ultra 160 Adapter A6828A 17 Windows, Linux 2 port Ultra160 SCSI A6829A HBA 17 Windows, Linux Ultra160 SCSI - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 123
Number 17 GigE-TX/2G FC Combo Card HPUX A8784A 17 2-port 2 Gb FC HPUX, Linux, Windows A6826A 17 Fibre Channel Card, 2 Gb, Single Port A6795A 17 PCI LAN Adapter, 4 Port 100Base-TX A5506B 17 LAN Adapter, 1000 SX Gigabit, Next A6847A Gen 17 PCI HyperFabric2 Fiber Adapter A6386A 17 USB keyboard - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 124
124 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 125
for each server, use the EFI Shell, the EFI Boot Configuration Menu, or operating system utilities. At the EFI Shell, the bcfg command supports listing and managing the boot options list for all operating systems, except Microsoft Windows. On HP Integrity servers with Windows installed, the \MSUtil - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 126
: On HP Integrity servers, the operating system installer automatically adds an entry to the boot options list. Adding an HP-UX Boot Option This procedure adds an HP-UX item to the boot options list from the EFI Shell. To add an HP-UX boot option when logged in to HP-UX, use the setboot command. For - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 127
bcfg command. 4. Exit the console and iLO interfaces if you are finished using them. To exit the server console and return to the iLO MP Main Menu, press Ctrl+B. To exit iLO, enter X at the Main Menu. Standard HP-UX Booting Use either of the following procedures to boot HP-UX: • "Booting HP-UX (EFI - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 128
the console and iLO MP interfaces when finished. To exit the server console and return to the iLO MP Main Menu, enter Ctrl+B. To exit the iLO MP, enter X at the Main Menu. Single-User Mode HP-UX Booting Use the following procedure to boot HP-UX in single-user mode. 128 Booting the Operating System - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 129
entering the boot -is vmunix command. 1. Access the EFI Shell environment for the system on which you want to boot HP-UX in single-user mode. a. To access the server console, log in to iLO and enter CO. b. When accessing the console, confirm that you are at the EFI Boot Manager menu (the main EFI - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 130
) From the HP-UX command line, issue the shutdown command to shut down the HP-UX operating system. 1. Log in to HP-UX running on the system that you want to shut down. Log in to iLO for the server and use the Console menu to access the system console. Accessing the console through iLO enables you to - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 131
list from the EFI Shell. To add an HP OpenVMS boot option when logged in to OpenVMS, use the @SYS$MANAGER:BOOT_OPTIONS.COM command. 1. Access the EFI Shell environment. a. To access the server console, log in to iLO and enter CO. b. When accessing the console, confirm that you are at the EFI Boot - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 132
help bcfg command. 4. Exit the console and iLO MP interfaces if you are finished using them. To exit the system console and return to the iLO MP Main Menu, press Ctrl+B. To exit iLO, enter X at the Main Menu. Booting HP OpenVMS To boot HP OpenVMS on an entry-class HP Integrity server, use either of - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 133
HP Integrity servers. 1. From the HP OpenVMS DCL prompt, issue the @SYS$SYSTEM:SHUTDOWN command to shut down the OpenVMS operating system. 2. Log in to HP OpenVMS running on the server that you want to shut down. Log in to iLO for the server and use the Console menu to access the system console - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 134
. This procedure adds the Microsoft Windows item to the boot options list. NOTE: On HP Integrity servers, the operating system installer automatically adds an entry to the boot options list. 1. Access the EFI Shell environment. a. To access the server console, log in to iLO and enter CO. b. When - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 135
enter Q. To exit the server console and return to the iLO MP Main Menu, press Ctrl+B. To exit iLO, enter X at the Main Menu. Booting the Microsoft Windows Operating System Boot the Windows Server 2003 operating system on an HP Integrity server by using the EFI Boot Manager to choose the appropriate - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 136
MP interfaces when finished using them. To exit the server console and return to the iLO MP Main Menu, press Ctrl+B. To exit iLO, enter X at the Main Menu. Shutting Down Microsoft Windows Shut down the Windows operating system on HP Integrity servers by using the Start menu or the shutdown command - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 137
system. 1. Log in to Windows running on the server that you want to shut down. For example, access the system console and use the Windows SAC interface to start a command prompt, from which you can issue Windows commands to shut down the server. 2. Check to see whether any users are logged in. Use - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 138
NOTE: On HP Integrity servers, the operating system installer automatically adds an entry to the boot options list. 1. Access the EFI Shell environment. a. To access the server console, log in to iLO and enter CO. b. When accessing the console, confirm that you are at the EFI Boot Manager menu (the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 139
, enter a space) at the ELILO boot prompt. To exit the loader, use the exit command. Booting the SuSE Linux Enterprise Server Operating System You can boot the SuSE Linux Enterprise Server 10 operating system on HP Integrity servers using either of these methods: • Choose a SuSE Linux Enterprise - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 140
The Red Hat Enterprise Linux and SuSE Linux Enterprise Server shutdown command has the following options: -h Halts (powers off) after shutdown. Use the PC command at the iLO MP Command menu to manually power on or power off server hardware, as needed. -r Reboots after shutdown. -c Cancels an already - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 141
; uses a flat memory model; and hides platform and firmware details from the operating system. NOTE: EFI and POSSE are similar. EFI is an Intel specification. POSSE is the HP implementation that helps HP support. EFI consolidates boot utilities similar to those found in PA-RISC based servers, such - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 142
). For more information, see "Using the Boot Option Maintenance Menu" (page 167). EFI Commands Table C-1 lists EFI commands for HP Integrity servers and the equivalent BCH commands found in PA-RISC based servers. Table C-1 EFI Commands EFI Shell Command BCH Command Equivalent (PA-RISC) BCH - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 143
info chiprev CAche ChipRevisions MP command FRU info fw FwrVersion info io IO lanaddress LanAddress info mem info cpu SERvice errdump clear Memory PRocessor CLEARPIM mm MemRead [] [] Definition Display or change scrolling capability Display or set the auto start - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 144
This section describes the EFI/POSSE commands developed for the server. NOTE: EFI/POSSE are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that helps HP support. help Provides information on the EFI Shell commands. It also has an additional feature to help those - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 145
Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 146
which cpu module to configure threads : Use to display info or configure threads on|off : Specifies to configure or deconfigure a cpu module or threads Note: 1. Cpu status will not change until next boot. 2. Specifying a cpu number without a state will display configuration status. Examples - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 147
. Operation Use this command to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is initialized by the core firmware, this command communicates the settings to core firmware so the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 148
aware set to on. early_cpu Enable/disable early CPU selftests. late_cpu Enable/disable late CPU selftests. platform Enable/disable system board hardware tests. chipset Enable/disable CEC tests. io_hw Enable/disable EFI driver Core I/O tests. mem_init Enable/disable memory initialization - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 149
of processors in the system and enables you to configure or reconfigure processors. Syntax cpuconfig Parameters specify a processor state to set the processor to Operation Issuing cpuconfig with no parameters displays the config/deconfig status of all processors. To - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 150
NOTE: The last remaining configured CPU in a server cannot be deconfigured. Example C-8 cpuconfig Command Shell> cpuconfig PROCESSOR INFORMATION CPU Speed --- ------- 0 1.6Ghz 1 1.6Ghz Proc Rev --------B1 B1 Model ------- 0 0 Family ----- 31 31 Arch Processor Rev State ------ ----- 0 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 151
fast_init off Fast initialization: Disabled * To enable the System Wake-On-LAN setting fs0:\> ioconfig wol on System Wake-On-LAN: Enabled conconfig Configures the primary console and turns on other consoles for mirroring from the firmware. Syntax conconfig [index][on|off|primary] Parameters - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 152
3 on Command To enable a console Shell> conconfig 3 on CONSOLE CONFIGURATION Index Status Type Device Path ----------- 1 NC Serial Acpi(PNP0501,0) 2 P Serial Acpi(HWP0002,0)/Pci(1|1) 3 S VGA Acpi(HWP0002,0)/Pci(4|0) default Enables you to restore non-volatile memory (NVM - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 153
error log displays. Add -n to the clear parameter to disable the confirmation prompt. Access the errdump command from the System Configuration menu. info Displays most server information. Syntax info [ -b] [target] Parameters target: valid targets are: all display everything cpu display - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 154
20:04:09:24:17:27:17) Manufacturer: hp Product Name: server rx2620 Product Number: AB333A Serial Number: USR0418201 UUID: 336B81EE-A9AF-11D8-9653-3F6E1533CC31 System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Module CPUs Speed - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 155
Firmware Revision: 86.10 [4432] PAL_A: 7.31/5.37 PAL_B: 5.69 EFI Spec: 1.10 EFI Intel Drop: 14.62 EFI Build: 86.10 SAL Spec: 3.01 SAL_A: 2.00 SAL_B: 86.10 POSSE: 0.10 ACPI: 7.00 SMBIOS: 2.3.2a: BMC Revision: 3.42 IPMI: 1.00 Management Processor Revision: E.03.02 Updatable EFI Drivers: 2nd part - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 156
INFORMATION Firmware Revision: 86.10 [4432] PAL_A: 7.31/5.37 PAL_B: 5.69 EFI Spec: 1.10 EFI Intel Drop: 14.62 EFI Build: 86.10 SAL Spec: 3.01 SAL_A: 2.00 SAL_B: 86.10 POSSE: 0.10 ACPI: 7.00 SMBIOS: 2.3.2a: BMC Revision: 3.42 IPMI: 1.00 Management Processor Revision: E.03.02 Updatable EFI Drivers - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 157
Memory Controller Root Bridge Host Bridge Host Bridge Host Bridge Host Bridge 0002 0009 0342 Example C-15 info cpu Command This example has processor hyperthreading turned on: Shell> info cpu PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Processor Module - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 158
Installed Memory : 1024 MB Example C-17 info io Command Shell> info io I/O INFORMATION BOOTABLE DEVICES Order Media Type Path 1 CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) Seg Bus Dev Fnc Vendor Device Slot # # # # ID ID 0x5159 XX System Wake-On-LAN: Enabled Path - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 159
Example C-18 info boot Command Shell> info boot BOOT INFORMATION Monarch CPU: Current Monarch CPU Module/ Logical ------- 0/0 Preferred Monarch CPU Module/ Logical --------0/0 Warnings -------- AutoBoot: ON - Timeout is : 10 sec Boottest: BOOTTEST Settings Default Variable OS is not speedy - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 160
Parameters specifies a cpu Operation If specified with no parameters, monarch displays the Monarch processor for the server. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot. Example C-20 monarch Command - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 161
the server. The PDT is cleared and a reboot is required for memory reallocation and safe booting. Example C-21 pdt Command Shell> pdt PDT Information for PD Last Clear time for PD: PDT has not been cleared Number of total entries in PD PDT: 100 Number of used entries in PD PDT: 0 Number of - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 162
following SCSI parameters can be configured for the SCSI board: • SCSI ID (SCSI initiator ID) • Maximum data transfer rate (SCSI rate) • Bus width • Whether the HBA is bootable (driver support) • Avoid bus resets (secondary cluster server) Using the SCSI Setup Utility To use the SCSI Setup Utility - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 163
this example, the SCSI interface the ID is 0x0030. • Slot #: Identifies the physical card slot in the system where the SCSI interface is installed. This is the same for both channels. In this example, the SCSI interface is on the system board, therefore the slot number is xx. • Path: Identifies the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 164
numeric (XX) slot # indicating that it is on the system board. 2. From the EFI Shell prompt, enter the following command to obtain the controller handle for the SCSI interface: devtree A tree of all EFI-capable devices installed in the system displays. For example: Shell> devtree Device Tree Ctrl[04 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 165
each channel of each SCSI interface for parameters to be changed: • Drv (the EFI driver handle) • Ctrl (the controller handle) 4. Using the drivers handle [Drv] and the controller handle [Ctrl] from the drvcfg command, start the EFI SCSI Setup Utility for one channel of this SCSI interface. At the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 166
values from the info io command. CAUTION: Do not change ID • Maximum data transfer rate • Bus width • Whether the SCSI interface is bootable (driver support) • Avoid bus resets (secondary cluster server) • Restore defaults 9. Use system starts to reboot. This sets the new SCSI setting. 166 Utilities - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 167
different options available based on the server configuration and installed hardware components. Paths All devices in servers are represented by paths in the EFI Shell. To identify the correct slot or disk drive, use the following tables. Table C-3 Server Sockets Socket 1 PCI 2 PCI 3 PCI 4 PCI - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 168
not delete any files, applications or drivers from your server. This option displays a list of boot options that are configured on your server. The names will match the options on the main Boot Manager menu. If you remove a drive from your server, you must manually delete it from the boot options - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 169
not delete any files, applications, or drivers from your system. This option displays a list of boot options that are configured on the system. The names match the options on the main Boot Manager menu. If you remove a drive from the system, you must manually delete it from the boot options list - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 170
support multiple consoles, such as a simultaneous serial and VGA output. See your operating system documentation to determine how many consoles are supported with your server. Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup CD to switch between COM A and iLO on Windows - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 171
support multiple consoles, such as a simultaneous serial and VGA output. See your operating system documentation to determine how many consoles are supported with your server. Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup CD to switch between COM A and iLO on Windows - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 172
menu. Security/Password Menu Enables you to set administrator and user passwords to provide different levels of access to the system firmware. Resetting Passwords If you forget your passwords, reset them by running using the iLO MP rs command. This commando resets the iLO MP and resets the - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 173
access to the operating system console, control over the server power and hardware reset functionality, and works with the server to enable remote network booting through a variety of methods. For complete information on the iLO MP, see the HP Integrity and HP 9000 iLO Operations Guide. iLO MP 173 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 174
174 - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 175
LEDs, 30 diagnostics, 111 dimensions of server, 19 DIMMs chip spare functionality, 25 installing, 59 matched pairs, 59 removing and replacing, 57 slot locations on system board, 58 specifications, 24 supported sizes, 57 disk drive (see hard drives) drvcfg command EFI configurable components - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 176
panel, 29 hard drive, 30 LAN, 29 troubleshooting, 110 LAN A, 33 LAN B, 33 locator, 30 176 Index MP, 34 MP LAN, 34 troubleshooting, 111 power supply, 31 rear panel, 32 system, 29 system board, 109 lighter fluid, 114 locator LEDs, 30 M management processor, 173 memory (see DIMMs) memory airflow guide - HP Rx2620-2 | User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 177
SEL, 101 server dimensions, 19 server power states, 37 server weight, 19 service tools, 39 shutting down HP-UX, 130 Linux, 140 OpenVMS, 133 Windows, 136, 137 STBY LED, 110 support online, 115 phone, 114 supported operating systems, 125 system battery removing and replacing, 69 system board block
HP Integrity rx2620 Server User Service
Guide
HP Part Number: AD117-9003A-ed3
Published: February 2010
Edition: 3