HP Rx2620-2 User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 9

List of Figures

1-1

HP Integrity rx2620 Server (front view)

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19

1-2

HP Integrity rx2620 Server (front view with bezel removed)

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19

1-3

HP Integrity rx2620 Server (rear view)

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19

1-4

System Block Diagram

..................................................................................................................

22

1-5

Memory Block Diagram

................................................................................................................

24

2-1

Front View

.....................................................................................................................................

29

2-2

Control Panel

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29

2-3

Hot-Plug Disk Drive LED Indicators

............................................................................................

30

2-4

Power Supply LEDs

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31

2-5

DVD LEDs

.....................................................................................................................................

31

2-6

Rear View

......................................................................................................................................

32

2-7

10/100/1000 base-T Ethernet Gb LAN A Connector LEDs

............................................................

33

2-8

10/100/1000 base-T Ethernet Gb LAN B Connector LEDs

.............................................................

34

2-9

MP LAN LEDs

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34

4-1

Internal Physical Layout

................................................................................................................

40

4-2

System Board Connectors and Slots

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41

4-3

Release the Rack Latches

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43

4-4

Removing and Replacing the Top Metal Cover

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44

4-5

Aligning the Top Metal Cover

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44

4-6

Closing the Top Metal Cover

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45

4-7

Front Bezel Retaining Clip

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45

4-8

Replacing the Front Bezel

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46

4-9

Removing Fan 1A or Fan 1B

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47

4-10

Removing Fan 2

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47

4-11

Removing Fan 3

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47

4-12

Releasing the Power Supply Retaining Clip

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49

4-13

Removing the Power Supply

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49

4-14

Replacing the Power Supply

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50

4-15

Unlocking and Releasing the Disk Drive

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51

4-16

Releasing the Disk Drive

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52

4-17

Removing the Disk Drive

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52

4-18

Airflow Guides Locations

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53

4-19

Removing the Memory Airflow Guide

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54

4-20

Removing the Processor Airflow Guide

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55

4-21

Opening the Release Clip

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55

4-22

Removing the Front Airflow Guide

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56

4-23

DIMM Slot Identification

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58

4-24

Inserting DIMM into Slot

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60

4-25

Processor Locations on Server

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62

4-26

Processor Location on System Board

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62

4-27

Removing the Processor Airflow Guide

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63

4-28

Unscrewing the Captive Screws

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64

4-29

Slide Sequencing Retainer Plate

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64

4-30

Unlocking the Processor Module Locking Mechanism

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65

4-31

Unlocked ZIF Socket Lock

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66

4-32

Processor Alignment Pins

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66

4-33

CPU Slot Alignment Holes

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67

4-34

Installing the Processor Module

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67

4-35

Locking the Processor Module in Place

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68

4-36

Sliding the Sequencing Retainer Plate

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68

4-37

Securing the Captive Screws

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69

4-38

Removing the System Battery

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70

9

HP Rx2620-2 User Service Guide, Third Edition - HP Integrity rx2620 Server - Page 9

List of s

Page 9 highlights

Section	Page
HP Integrity rx2620 Server User Service Guide	1
Table of Contents	3
About This Document	15
Intended Audience	15
New and Changed Information in This Edition	15
Publishing History	15
HP-UX Release Name and Release Identifier	15
Document Organization	16
Typographic Conventions	16
Related Documents	17
Contacting HP	17
Before You Contact HP	17
HP Contact Information	18
Subscription Service	18
Documentation Feedback	18
1 Introduction	19
Server Overview	19
Server Dimensions	19
Server Components	20
Processor	20
Memory	20
PCI Riser	20
Internal Core I/O	20
External Core I/O	20
Power Supply Unit	21
System Board Manageability	21
Enhanced Server Manageability Using the Integrated Lights Out Management Processor	21
Hard Drives	21
System Board Components	21
Processor Sockets	22
Processor Bus	23
ZX1 I/O and Memory Controller	23
Memory	23
Memory Architecture	24
DIMMs	24
Chip Spare Functionality	25
Serial Presence Detect	25
I/O Bus Interface	25
Processor Dependent Hardware Controller	25
Dual Serial Controller	26
Field Programmable Gate Array	26
Baseboard Management Controller	26
SCSI Controller	27
IDE Interface	27
1 Gb System LANs A and B	27
USB Connectors	27
Data Pathing Information	27
2 Controls, Ports, and LEDs	29
Front Panel	29
Hot-Plug Disk Drive Indicators	30
Power Supply LEDs	31
Optional Removable Media Drive	31
Rear Panel	32
LAN Gb A Connector	33
LAN Gb B Connector	33
Management Processor LAN LEDs	34
3 Powering Off and Powering On the Server	37
Power States	37
Powering Off the Server	37
Powering Off the Server Using iLO	37
Powering Off the Server Manually	37
Powering On the Server	38
Powering On the Server Using iLO	38
Powering On the Server Manually	38
4 Removing and Replacing Components	39
ESD Information	39
Required Tools	39
Internal Component and Connector Locations	39
Removing and Replacing System Top Metal Cover and Bezels	42
Rack-Mount System	42
Accessing a Rack Mounted Server	42
Extending the Server from the Rack	42
Inserting the Server into the Rack	43
Removing and Replacing the Top Metal Cover	43
Removing the Top Metal Cover	43
Replacing the Top Metal Cover	44
Removing and Replacing the Front Bezel	45
Removing the Front Bezel	45
Replacing the Front Bezel	45
Removing and Replacing Hot-Swap and Hot-Plug Devices	46
Removing and Replacing Server Fans	46
Removing a Server Fan	46
Replacing a Server Fan	48
Removing and Replacing the Power Supply	48
Removing the Power Supply	48
Replacing the Power Supply	49
Removing and Replacing an Internal Hard Drive	50
Removing a Hard Drive	50
Replacing a Hard Drive	52
Removing and Replacing Internal Components	53
Memory and Processor Airflow Guides	53
Removing and Replacing the Memory Airflow Guide	53
Removing the Memory Airflow Guide	53
Replacing the Memory Airflow Guide	54
Removing and Replacing the Processor Airflow Guide	54
Removing the Processor Airflow Guide	54
Replacing the Processor Airflow Guide	56
Removing and Replacing Memory DIMMs	57
Supported DIMM Sizes	57
Removing DIMMs	58
Installing DIMMs	59
Removing and Replacing a Processor	61
Removing a Processor	63
Replacing a Processor	65
Removing and Replacing the System Battery	69
Battery Notice	69
Removing the System Battery	69
Replacing the System Battery	70
Removing and Replacing PCI Card Cage	71
Removing the PCI Card Cage	71
Replacing the PCI Card Cage	72
Removing and Replacing PCI Cards	73
Removing a PCI Card	73
Replacing a PCI or Graphics Card	74
Removing and Replacing the PCI Backplane	75
Removing the PCI Backplane	75
Replacing the PCI Backplane	75
Removing and Replacing a Removable Media Drive	76
Removing a Removable Media Drive	76
Replacing a Removable Media Drive	77
Removing and Replacing the MP Card	77
Removing the MP Card	77
Replacing the MP Card	79
Removing and Replacing the MP Card Battery	79
Battery Notice	79
Removing the MP Card Battery	79
Replacing the MP Card Battery	80
Removing and Replacing the LED Status Panel	81
Removing the LED Status Panel	81
Replacing the LED Status Panel	81
Removing and Replacing the System Board	82
Removing the System Board	82
Replacing the System Board	83
Removing and Replacing the Power Supply Interface Module	87
Removing the Power Supply Interface Module	87
Replacing the Power Supply Interface Module	89
Removing and Replacing the Hard Drive SCSI Backplane	90
Removing the Hard Drive SCSI Backplane	90
Replacing the Hard Drive SCSI Backplane	92
5 Troubleshooting	95
Troubleshooting Tips	95
Possible Issues	95
The System Does Not Power-On	95
The System Does Not Boot	95
The System Has Intermittent Failures	96
The System LED or Diagnostic LEDs are Not On, and No Error Messages Appear	96
The Server Powers Off but Does Not Restart	97
Troubleshooting and FRU identification	97
Verifying Hard Drive Operation	99
Identifying and Diagnosing Hardware Issues	100
Power and System LEDs	100
Systems with the Optional Management Processor Installed	100
iLO MP Event Logs	100
System Event Logs	101
Systems Without an iLO Management Processor	103
Diagnostic LEDs	103
Warnings	104
Faults	106
Command Line Interface	108
Command Line Interface Menu	108
Troubleshooting Example Using CLI	108
Troubleshooting Example Using CLI	109
System Board Diagnostic LEDs	109
LAN LEDs	110
Front Panel LAN LEDs	110
Rear Panel LAN LEDs	110
LAN A Connector LEDs	110
LAN B Connector LEDs	110
Optional Management Processor LAN LEDs	111
Diagnostics	111
Online Diagnostics and Exercisers	111
Online Support Tool Availability	112
Online Support Tools List	112
Offline Diagnostics and Exercisers	112
Offline Support Tool Availability	112
Offline Support Tools List	112
General Diagnostic Tools	113
Fault Management Overview	113
HP-UX Fault Management	113
WBEM Indication Providers and EMS Hardware Monitors	114
Recommended Cleaning Procedures	114
Where to Get Help	114
Information to Collect Before You Contact Support	114
Online Support	115
Phone Support	115
A Parts Information	117
Field Replaceable Parts View	117
Field Replaceable Parts List	118
B Booting the Operating System	125
Operating Systems Supported on HP Integrity Servers	125
Configuring System Boot Options	125
Booting and Shutting Down HP-UX	126
Adding HP-UX to the Boot Options List	126
Adding an HP-UX Boot Option	126
Standard HP-UX Booting	127
Single-User Mode HP-UX Booting	128
Booting HP-UX in Single-User Mode (EFI Shell)	129
LVM Maintenance Mode HP-UX Booting	130
Booting HP-UX in LVM-Maintenance Mode (EFI Shell)	130
Shutting Down HP-UX	130
Shutting Down HP-UX (/sbin/shutdown Command)	130
Booting and Shutting Down HP OpenVMS	131
Adding HP OpenVMS to the Boot Options List	131
Adding an HP OpenVMS Boot Option	131
Booting HP OpenVMS	132
Booting HP OpenVMS (EFI Boot Manager)	132
Booting HP OpenVMS (EFI Shell)	132
Shutting Down HP OpenVMS	133
Booting and Shutting Down Microsoft Windows	134
Adding Microsoft Windows to the Boot Options List	134
Booting the Microsoft Windows Operating System	135
Shutting Down Microsoft Windows	136
Windows Shutdown from the Command Line	137
Booting and Shutting Down Linux	137
Adding Linux to the Boot Options List	137
Booting the Red Hat Enterprise Linux Operating System	138
Booting Red Hat Enterprise Linux from the EFI Shell	139
Booting the SuSE Linux Enterprise Server Operating System	139
Booting SuSE Linux Enterprise Server from the EFI Shell	140
Shutting Down Linux	140
C Utilities	141
Extensible Firmware Interface Boot Manager	141
EFI Commands	142
EFI/POSSE Commands	144
help	144
Syntax	144
Parameters	144
Operation	144
baud	147
Syntax	147
Parameters	147
Operation	147
boottest	148
Syntax	148
Parameters	148
cpuconfig	149
Syntax	149
Parameters	149
Operation	149
ioconfig	150
Syntax	150
Parameters	150
Operation	150
conconfig	151
Syntax	151
Parameters	151
Notes	151
default	152
Syntax	152
Parameters	152
Operation	153
errdump	153
Syntax	153
Parameters	153
Operation	153
info	153
Syntax	153
Parameters	153
lanaddress	159
Syntax:	159
Parameters	159
monarch	160
Syntax	160
Parameters	160
Operation	160
pdt	160
Syntax	160
Parameters	160
Operation	161
sysmode	161
Syntax	161
Parameters	161
Operation	161
Specifying SCSI Parameters	162
Using the SCSI Setup Utility	162
Using the Boot Option Maintenance Menu	167
Paths	167
Boot From File	167
Add a Boot Option	168
Edit Boot Entry	168
Delete Boot Options	168
Change Boot Order	169
Manage BootNext Setting	169
Set AutoBoot TimeOut	170
Select Active Console Output Devices	170
Select Active Console Input Devices	171
Select Active Standard Error Devices	172
Using the System Configuration Menu	172
Security/Password Menu	172
Resetting Passwords	172
Advanced System Information	172
Set System Time	172
Set System Date	172
Set User Interface	172
Set System Wake-On LAN	173
Set System Defaults	173
iLO MP	173