HP Scanjet 4070 HP Scanjet 4070 Photosmart Scanner series - Quick Reference Gu - Page 10

Customer support - scanner driver

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English 3 Customer support This section contains support information and website information. Accessibility website options Customers with disabilities can get help by visiting www.hp.com/accessibility. HP website Visit www.hp.com to: ● Learn tips for scanning more effectively and creatively. ● Access HP Scanjet driver updates and software. ● Register your product. ● Subscribe to newsletters, driver and software updates, and support alerts. ● Purchase accessories. Support process The HP support process works most effectively if you perform the following steps in the order specified: 1 Review the on-screen help for the software and scanner, including the troubleshooting section. 2 Access the HP Customer Support Website for support. If you have access to the Internet, you can obtain a wide range of information about your scanner. Visit the HP website for product help, drivers, and software updates at www. hp.com/support. The HP Customer Support Website is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.) 3 Access HP e-support. If you have access to the Internet, connect with HP via e-mail by going to www.hp.com/support. You will receive a personal reply from an HP Customer Support technician. E-mail support is available in the languages listed at that website. 4 Contact your local HP dealer. If your scanner has a hardware failure, take it to your local HP dealer for a solution. Service is free during your scanner's limited warranty period. After the warranty period, the dealer will quote a service charge. Contact the HP Customer Support Center for support by phone. Please consult the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP's continuing efforts to improve phone support information services, we advise you to check the HP website on a regular basis for new information regarding service features and delivery. If you cannot solve the problem by using the 8 HP Scanjet 4070 Photosmart scanner

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Customer support
This section contains support information and website information.
Accessibility website options
Customers with disabilities can get help by visiting
www.hp.com/accessibility
.
HP website
Visit
www.hp.com
to:
●
Learn tips for scanning more effectively and creatively.
●
Access HP Scanjet driver updates and software.
●
Register your product.
●
Subscribe to newsletters, driver and software updates, and support alerts.
●
Purchase accessories.
Support process
The HP support process works most effectively if you perform the following steps
in the order specified:
1
Review the on-screen help for the software and scanner, including the
troubleshooting section.
2
Access the HP Customer Support Website for support. If you have access to
the Internet, you can obtain a wide range of information about your scanner.
Visit the HP website for product help, drivers, and software updates at www.
hp.com/support. The HP Customer Support Website is available in the
following languages: Dutch, English, French, German, Italian, Portuguese,
Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese,
Korean. (Danish, Finnish, and Norwegian support information is available in
English only.)
3
Access HP e-support. If you have access to the Internet, connect with HP via
e-mail by going to www.hp.com/support. You will receive a personal reply from
an HP Customer Support technician. E-mail support is available in the
languages listed at that website.
4
Contact your local HP dealer. If your scanner has a hardware failure, take it to
your local HP dealer for a solution. Service is free during your scanner’s
limited warranty period. After the warranty period, the dealer will quote a
service charge.
Contact the HP Customer Support Center for support by phone. Please
consult the following website to check the details and conditions of phone
support in your country/region: www.hp.com/support. As a part of HP’s
continuing efforts to improve phone support information services, we advise
you to check the HP website on a regular basis for new information regarding
service features and delivery. If you cannot solve the problem by using the
8
HP Scanjet 4070 Photosmart scanner
English