HP Scitex FB750 Legal Information - Page 11

3 HP Customer Care HP Customer Care offers award-winning support to ensure you get the most from your printer, providing comprehensive, proven support expertise and new technologies to give you unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. To find out more about HP Customer Care, please visit us at: http://www.hp.com/go/graphic-arts/ or call us on the telephone (see HP Customer Care Centers on page 7). To register your warranty: http://register.hp.com/ HP Customer Care Centers Help is available to you by telephone. For the right telephone numbers in your location, see http://www.hp.com/go/LatexCareCenters. What to do before you call ● Review the troubleshooting suggestions in this guide. ● Review your RIP's documentation, if relevant. ● Please have the following information available: ◦ The printer you are using: the product number and the serial number, found on the label on the door of the electrical compartment ◦ If there is an error code in the Internal Print Server window, note it down; see Printer Messages in the User Guide. ◦ The printer's Service ID ◦ The RIP you are using, and its version number ◦ The software application you are using, and its version number ◦ If you have a problem directly related to an ink supply component (printhead, ink cartridge), please have at hand the product part number and warranty end date. ◦ The text displayed by the Internal Print Server when you select Help > About ENWW HP Customer Care Centers 7