HP Slim Desktop PC S01-aF2000i User Guide - Page 44

Troubleshooting, Software symptoms and solutions, continued

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Table 8-8 Software symptoms and solutions (continued) Symptom Possible solution 3. Select Advanced system settings. NOTE: If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the Advanced tab under Performance, select Settings. 5. From the Visual Effects tab, select Adjust for best performance, and then select OK. Updating device drivers Complete the following procedure to update a driver or to revert to an earlier version of the driver if the new one does not solve your problem. 1. Select the Search icon in the taskbar, type device manager in the search box, and then select Device Manager. 2. Select the arrow to expand the list of the type of device you want to update or roll back (for example, DVD/CD-ROM drives). 3. Double-click the specific item (for example, HP DVD Writer 640b). 4. Select the Driver tab. 5. To update a driver, select Update Driver, and then follow the on-screen instructions. - or - To revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions. Microsoft System Restore If you have a problem that might be caused by software that you have installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually. IMPORTANT: Always use this System Restore procedure before you use the System Recovery procedure. For more information and steps, see the Get Help app. ▲ Select the Start button, select All apps and then select the Get Help app. Software program and hardware driver reinstallation Before you uninstall a program, be sure that you have a way to reinstall it. Confirm that it is still available from the original source (for example, discs or the internet). NOTE: Some features might not be available on systems that are shipped without a version of Windows. For information and steps to uninstall a program, see the Get Help app. ▲ Select the Start button, select All apps and then select the Get Help app. 36 Chapter 8 Troubleshooting

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Table 8-8
Software symptoms and solutions
(continued)
Symptom
Possible solution
3.
Select
Advanced system settings
.
NOTE:
If you are prompted for an administrator password or confirmation, type the password or provide
confirmation.
4.
From the
Advanced
tab under
Performance
, select
Settings
.
5.
From the
Visual Effects
tab, select
Adjust for best performance
, and then select
OK
.
Updating device
drivers
Complete the following procedure to update a driver or to revert to an earlier version of the driver if the new one does not
solve your problem.
1.
Select the
Search
icon in the taskbar, type
device manager
in the search box, and then select
Device Manager
.
2.
Select the arrow to expand the list of the type of device you want to update or roll back (for example, DVD/CD-ROM
drives).
3.
Double-click the specific item (for example, HP DVD Writer 640b).
4.
Select the
Driver
tab.
5.
To update a driver, select
Update Driver
, and then follow the on-screen instructions.
– or –
To revert to an earlier version of a driver, select
Roll Back Driver
, and then follow the on-screen instructions.
Microsoft System
Restore
If you have a problem that might be caused by software that you have installed on your computer, use System Restore to
return the computer to a previous restore point. You can also set restore points manually.
IMPORTANT:
Always use this System Restore procedure before you use the System Recovery procedure.
For more information and steps, see the Get Help app.
▲
Select the
Start
button, select
All apps
and then select the
Get Help
app.
Software program
and hardware driver
reinstallation
Before you uninstall a program, be sure that you have a way to reinstall it. Confirm that it is still available from the original
source (for example, discs or the internet).
NOTE:
Some features might not be available on systems that are shipped without a version of Windows.
For information and steps to uninstall a program, see the Get Help app.
▲
Select the
Start
button, select
All apps
and then select the
Get Help
app.
36
Chapter 8
Troubleshooting