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HP Smart Tank 790 User Guide - Page 126

Register printer, Additional warranty options

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● Product name (located on the printer) ● Product number and serial number (on a label in the ink access area) Register printer By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at register.hp.com. Additional warranty options Extended service plans are available for the printer at additional costs. Go to hp.com/support, select your country/region and language, then explore the extended warranty options available for your printer. 116 Chapter 9 Solve a problem

Section	Page
Get started	11
Printer views	11
Printer front views	11
Printer rear view	12
Printer inner view	13
Control panel features	14
Overview of buttons and lights	14
Control panel display icons	15
Interpret status lights	15
Status lights overview	16
Status lights patterns	16
Wi-Fi status and Status light patterns	17
Print reports from the printer control panel	18
Change printer settings	19
To change printer settings from the printer control panel	19
To change printer settings from the embedded web server (EWS)	19
To change printer settings from HP Smart (iOS, Android, and Windows 10)	19
Use the HP printer software	19
To install HP printer software and open the software	20
Use the HP Smart app to print, scan, and manage	20
To install HP Smart and open the app	20
Get more information about HP Smart	21
Connect your printer	22
Before you begin	22
Connect your printer to a Wi-Fi network using HP Smart	22
Connect your printer to a Wi-Fi network with a router	23
Connect your printer to a Wi-Fi network using HP printer software	23
Connect your printer to a Wi-Fi network using the printer control panel	23
Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS)	24
Connect your printer to an Ethernet network	24
Connect your printer using a USB cable	25
Change the connection type	25
USB to a wireless connection	25
Wireless to a USB connection	26
Load media and paper basics	27
Load paper	27
To load standard paper	27
To load legal paper	30
To load an envelope	31
To load cards and photo paper	32
Load original	33
To load an original on the scanner glass	34
To load an original in the document feeder	35
Change the paper settings	36
To change the paper settings from the embedded web server (EWS)	36
Paper basics	36
Recommended papers for printing	37
Order HP paper supplies	38
Print	39
Print from a Windows computer	39
Print from a Mac computer	39
Print with mobile devices	39
Print while connected to same Wi-Fi network	40
Print without connecting to same Wi-Fi network (Wi-Fi Direct)	40
Copy, Scan, and Mobile Fax	42
Copy from the printer	42
Copy an identification (ID) card	42
Scan from the printer control panel	43
Scan using the HP Smart app (iOS, Android, Windows 10, and macOS)	44
Scan using the HP printer software	44
Scan from a computer	44
Change scan settings (Windows)	45
Create a new scan shortcut (Windows)	45
Scan using Webscan	46
To enable Webscan	46
To scan using Webscan	46
Tips for successful scanning and copying	46
Mobile Fax	47
Use Mobile Fax in the HP Smart app	47
Fax	48
Send a fax	48
Send a standard fax	48
Send a standard fax from the computer	49
Send a fax from a phone	49
Send a fax using monitor dialing	49
Send a scheduled fax	50
Send a fax using printer memory	50
Send a fax to multiple recipients	51
Receive a fax	51
Receive a fax manually	52
Reprint received faxes from memory	52
Forward faxes to another number	53
Block unwanted fax numbers	53
Receive faxes using HP Digital Fax	53
Change fax settings	54
Manage fax settings	54
Basic fax settings	55
Advanced fax settings	55
Fax and digital phone services	58
Fax on Voice over Internet Protocol	59
View or print fax reports	59
Print fax confirmation reports	60
View or print the fax log	60
Additional fax setup	61
Set up faxing	61
Test fax setup	81
Configure your printer	82
Configure the printer using the embedded web server (EWS)	82
To access and use EWS	82
Configure IP network settings	83
Assign or change the system password using the embedded web server (EWS)	84
Update the printer	84
To change the settings for printer update from the printer control panel	85
To update the printer from the printer control panel	85
Use Web Services	85
Set up Web Services	85
Remove Web Services	86
Manage ink and printheads	87
Check the ink levels	87
To check the estimated ink levels from the printer control panel	87
To check the estimated ink levels from the printer software (Windows)	87
Refill ink tanks	87
To refill ink tanks	88
Order ink supplies	90
Print with black ink only (Windows)	91
Improve print quality	91
To print a print quality diagnostics page (Windows)	91
Understand the print quality diagnostics page	92
Align and clean printheads	92
To align or clean the printheads from the printer control panel	93
To align or clean the printheads from the embedded web server (EWS)	93
To align or clean the printheads (Windows)	93
Clean printer	93
To clean the printer from the printer software (Windows)	93
Tips for working with ink and printheads	94
Printhead tips	94
Ink tips	94
Move printer	94
Solve a problem	96
Jams and paper-feed issues	96
Clear a paper or print carriage jam	96
Learn how to avoid paper jams	102
Solve paper-feed problems	102
Printhead problem	105
To verify the printheads are installed properly	105
To clean printhead contacts	106
Printing issues	108
To resolve print issues (macOS)	108
To resolve print issues (Windows)	109
Copy and scan issues	111
Fax issues	111
Run a fax test	111
What to do if the fax test failed	112
Troubleshoot fax problems	115
Network and connection issues	118
Fix network connection issues	118
Fix Wi-Fi Direct connection issues	119
Fix Ethernet connection issues	119
Restore original factory defaults and settings	119
To restore the printer to the original factory defaults from the printer control panel	120
To restore the printer network settings from the printer control panel	120
To restore the printer network settings from the printer	120
Solve Web Services problems	120
Printer hardware issues	121
Maintain the printer	122
Clean the scanner glass	122
Clean the document feeder glass area	123
Clean the exterior	123
Clean the document feeder	124
HP support	125
Contact HP	125
Register printer	126
Additional warranty options	126
HP EcoSolutions (HP and the Environment)	127
Power Management	127
Sleep mode	127
Auto-Off	127
To change the time for Sleep mode and Auto-Off from the embedded web server (EWS)	128
Schedule On and Off	128
Quiet Mode	128
To turn Quiet mode on or off or change the settings from the embedded web server (EWS)	129
Technical information	130
Specifications	130
Regulatory notices	132
Regulatory Model Number	132
FCC statement	132
Power cord instructions	132
VCCI (Class B) compliance statement for users in Japan	133
Notice to users in Japan about the power cord	133
Visual display workplaces statement for Germany	133
Noise emission statement for Germany	133
European Union and United Kingdom Regulatory Notice	133
Declaration of conformity	133
Regulatory wireless and wired statements	134
Accessibility	140
Environmental product stewardship program	140
HP tips for reducing environmental impact	140
Eco-Tips	140
European Union Commission Regulation 1275/2008	140
Paper	141
Plastics	141
Safety data sheets	141
Recycling program	141
HP inkjet supplies recycling program	141
Power consumption	141
Disposal of waste equipment by users	141
Waste disposal for Brazil	142
Chemical substances	142
The Table of Hazardous Substances/Elements and their Content (China)	142
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	143
Restriction of hazardous substance (India)	144
Restriction on hazardous substances statement (Turkey)	144
EPEAT	144
SEPA Ecolabel User Information (China)	145
China Energy Label for Printer, Fax and Copier	145
Battery disposal in Taiwan	146
European Union Battery Directive	146
Battery notice for Brazil	146