HP StorageWorks 1510i HP Storage Management Utility user guide (383075-002, Ju - Page 80

Updating MSA firmware, arrow, View MSA1510i Controller

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• If it has been more than six months since you restarted your MSA storage system, HP recommends that you power-cycle the MSA (power off, and then power on) before updating the firmware to ensure that you are working with a fresh system. • For newly installed MSA, do not perform a firmware update until controller batteries are fully charged. • For existing MSA, do not perform a firmware update until you have confirmed that the "host mode" or "profile" for each connection is correctly set. The host mode identifies the operating system of each connection to the storage. Do not use the "default" setting. If the host mode is not properly set, hosts may lose access to the storage or experience other difficulties after the update. Depending on your operating system environment or user preference, the host mode is set through the "connection" commands of the CLI or through the "ACL" settings of the SMU. For more information, see the CLI or SMU user documents. • In dual controller MSA1510i configurations, you MUST log off all redundant paths to the MSA array prior to beginning a firmware update. The update will not succeed if redundant paths are detected by the MPIO/DSM and may require multiple reboots to recover back to the original firmware version. There could also be potential loss of connection of the Internet Explorer to the management port if there are redundant paths during the flash update cycle. • In dual controller MSA1510i configurations, only one of the two MSA controllers is updated directly. The second MSA controller is updated (cloned) when the MSA is power-cycled near the end of the updating procedure. • Depending on the storage enclosure model attached to the MSA array (SATA or SCSI), you may be able to update enclosure firmware or hard drive firmware through the MSA utility. • After the update is complete, be sure to check the status of the MSA for unexpected issues. After power-cycling the MSA array, verify the status of the connections, defined profile types, redundancy settings, and storage configuration. • After the update is complete, power cycle the MSA and all of its attached hard drive storage enclosures to activate the new firmware. IMPORTANT: If you encounter any problems during the firmware update process, stop and contact HP technical support. See "HP technical support" on page 11 for support contact information. Updating MSA firmware 1. Determine which version firmware is currently installed on the MSA by using one of the following methods: • With the array controller powered on, press the arrow buttons on the front of the controller until the following message is displayed: 00 Array Controller Firmware ver . • From the SMU, select View MSA1510i Controller. Then, view the Device Information in the right pane of the screen for the Firmware Version. 80 Update

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•
If it has been more than six months since you restarted your MSA storage system, HP recommends
that you power-cycle the MSA (power off, and then power on) before updating the
fi
rmware to
ensure that you are working with a fresh system.
•
For newly installed MSA, do not perform a
fi
rmware update until controller batteries are fully
charged.
•
For existing MSA, do not perform a
fi
rmware update until you have con
fi
rmed that the “host
mode” or “pro
fi
le” for each connection is correctly set. The host mode identi
fi
es the operating
system of each connection to the storage. Do not use the “default” setting. If the host mode is
not properly set, hosts may lose access to the storage or experience other dif
fi
culties after the
update. Depending on your operating system environment or user preference, the host mode is
set through the “connection” commands of the CLI or through the “ACL” settings of the SMU. For
more information, see the CLI or SMU user documents.
•
In dual controller MSA1510i con
fi
gurations, you MUST log off all redundant paths to the MSA
array prior to beginning a
fi
rmware update. The update will not succeed if redundant paths are
detected by the MPIO/DSM and may require multiple reboots to recover back to the original
fi
rmware version. There could also be potential loss of connection of the Internet Explorer to the
management port if there are redundant paths during the
fl
ash update cycle.
•
In dual controller MSA1510i con
fi
gurations, only one of the two MSA controllers is updated
directly. The second MSA controller is updated (cloned) when the MSA is power-cycled near
the end of the updating procedure.
•
Depending on the storage enclosure model attached to the MSA array (SATA or SCSI), you may
be able to update enclosure
fi
rmware or hard drive
fi
rmware through the MSA utility.
•
After the update is complete, be sure to check the status of the MSA for unexpected issues.
After power-cycling the MSA array, verify the status of the connections, de
fi
ned pro
fi
le types,
redundancy settings, and storage con
fi
guration.
•
After the update is complete, power cycle the MSA and all of its attached hard drive storage
enclosures to activate the new
fi
rmware.
IMPORTANT:
If you encounter any problems during the
fi
rmware update process, stop and contact HP technical
support. See “
HP technical support
” on page 11 for support contact information.
Updating MSA
fi
rmware
1.
Determine which version
fi
rmware is currently installed on the MSA by using one of the following
methods:
•
With the array controller powered on, press the
arrow
buttons on the front of the controller until
the following message is displayed:
00 Array Controller Firmware ver <version>
.
•
From the SMU, select
View MSA1510i Controller
. Then, view the Device Information in the right
pane of the screen for the Firmware Version.
80
Update