HP StorageWorks 64 FW 05.01.00 and SW 07.01.00 HP StorageWorks SAN High Availa - Page 34
Serviceability Features, Product Manager
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Introduction to HP Fibre Channel Products Serviceability Features Directors, switches, and the associated HAFM and Product Manager applications support the following serviceability features: ■ LEDs that provide visual indicators of hardware status or malfunctions. LEDs are provided on: - Director and switch FRUs. - The director front bezel. - Switch front panels. ■ System alerts, event logs, audit logs, link incident logs, and hardware logs that display director, switch, Ethernet link, and Fibre Channel link status at the HAFM server. Directors and switches also have threshold alerts and a threshold alert log that notifies users when the transmit (Tx) or receive (Rx) throughput reaches a specified value for configured ports or port types. ■ Diagnostic software that performs power-on self tests (POSTs) and port diagnostics (internal loopback and external loopback tests). The software also includes a diagnostic Fibre Channel (FC) wrap test. The FC wrap test applies only when a director or switch is configured to operate in FICON management style. ■ Automatic notification of significant system events (to support personnel or administrators) through alphanumeric pager, e-mail messages, or the call-home feature. ■ An internal modem in the HAFM server for HP call-home support. Note: For directors and switches installed in some legacy environments, call-home notification requires installation of HP Proactive Service software. This service is offered at no additional charge for subsystems covered under an on-site warranty or on-site storage hardware support contract. To register or order Proactive Service software, contact your HP customer service representative. ■ An RS-232 maintenance port at the rear of the director or switch (port access is password protected) that enables installation or service personnel to change the product's IP address, subnet mask, and gateway address. The port also allows service personnel to run diagnostics and isolate system problems through a local or remote terminal. 34 SAN High Availability Planning Guide