HP StorageWorks 8/20q HP StorageWorks Simple SAN Connection Manager 2.10 relea - Page 7

Other issues, command from either the EVA DSM Command Line Interface CLI or the MSA DSM CLI

Page 7 highlights

the default generic switch name, and any switch operation that you request will prompt for the password. • SSCM shows switch zoning information as Unknown for vendor and device type: The SSCM uses the switch zoning component Fibre Channel worldwide port name (WWPN) to match the vendor and device type. If the switch zoning is not WWPN-based, it shows the information as Unknown in the Switch Zoning Information dialog box. Other issues • The graphics for the MSA and EVA are not accurate: The storage subsystem graphics in the Manage Storage Subsystem dialog box are meant only as an abstract representation of the MSA and EVA storage subsystems and their enclosures and drives. The graphic images do not actually reflect the physical layout of the subsystems. • LUN multipath Information: A LUN's multipath information is available only if that LUN is presented to the management host where the VDS hardware provider and SSCM are installed and running. Workaround: To obtain multipath information for LUNs presented to other hosts, issue the hpdsm devices command from either the EVA DSM Command Line Interface (CLI) or the MSA DSM CLI on that host. To launch the EVA DSM, select Start > Programs > Hewlett-Packard > EVA DSM > HPDSM CLI. To launch the MSA DSM, select Start > Programs > Hewlett-Packard > MSA DSM > HPDSM CLI • SSCM Startup: SSCM may take several minutes to start up. The size of your SAN and the configuration of your storage directly affects the startup time. SSCM uses an Ethernet broadcast mechanism to discover the hosts and their HBAs in the SAN. If there are a large number of hosts in the network responding to this broadcast, the host discovery process may take some time to complete. • SSCM fails to start: If the user installs SSCM with the MSA only option and HP Command View EVA is installed, the SSCM will be unable to start. The error RegOpenKeyEx failed with error 2: The system cannot find the file specified is displayed when the user attempts to start the SSCM. Workaround: To correct this problem, reinstall the SSCM and select the EVA only or the EVA and MSA option if an array is present in the configuration. If no EVA is present, uninstall the HP Command View EVA suite. • IA64 BIOS Update: The HBA driver update feature for Windows on IA64 is not supported in SSCM. • Format Drive Message: During partition creation and formatting for LUNs for Windows Server 2008, a Windows Format Drive message pops up to confirm formatting or cancel. Workaround: None. This message will not impact the function, but a new pop-up appears for each new partition. Hit cancel to close the window. • Server name changes: If the name or other attribute of a server being managed by SSCM is changed independent of SSCM, SSCM continues to display the original name even after restarting. The server change is not detected until a Server Refresh is done because SSCM matches up the HBA WWN with the saved server data. This saved data is not updated until a new broadcast or FDMI refresh is done. A server refresh is not performed on application start up or asynchronously while the application is open. Workaround: To see the new server name, use the Refresh the Server List option. • Creating partitions on the management station: Deleting LUNs presented to the management station may cause errors if new LUNs are created right after the old LUNs are deleted. The new LUNs may not be initialized and a drive letter not assigned. Workaround: Reboot the management station after deleting any LUNs that were presented to the management station. Then perform the template deployment or creation of any new LUNs. HP StorageWorks Simple SAN Connection Manager 2.10 release notes 7

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the default generic switch name, and any switch operation that you request will prompt for the
password.
SSCM shows switch zoning information as
Unknown
for vendor and device type:
The SSCM uses
the switch zoning component Fibre Channel worldwide port name (WWPN) to match the vendor
and device type. If the switch zoning is not WWPN-based, it shows the information as
Unknown
in the Switch Zoning Information dialog box.
Other issues
The graphics for the MSA and EVA are not accurate:
The storage subsystem graphics in the Manage
Storage Subsystem dialog box are meant only as an abstract representation of the MSA and EVA
storage subsystems and their enclosures and drives. The graphic images do not actually reflect
the physical layout of the subsystems.
LUN multipath Information:
A LUN's multipath information is available only if that LUN is presented
to the management host where the VDS hardware provider and SSCM are installed and running.
Workaround:
To obtain multipath information for LUNs presented to other hosts, issue the
hpdsm
devices
command from either the EVA DSM Command Line Interface (CLI) or the MSA DSM CLI
on that host. To launch the EVA DSM, select
Start > Programs > Hewlett-Packard > EVA DSM >
HPDSM CLI
. To launch the MSA DSM, select
Start > Programs > Hewlett-Packard > MSA DSM >
HPDSM CLI
SSCM Startup:
SSCM may take several minutes to start up. The size of your SAN and the config-
uration of your storage directly affects the startup time.
SSCM uses an Ethernet broadcast mechanism to discover the hosts and their HBAs in the SAN. If
there are a large number of hosts in the network responding to this broadcast, the host discovery
process may take some time to complete.
SSCM fails to start:
If the user installs SSCM with the MSA only option and HP Command View
EVA is installed, the SSCM will be unable to start. The error
RegOpenKeyEx failed with
error 2: The system cannot find the file specified
is displayed when the user
attempts to start the SSCM.
Workaround:
To correct this problem, reinstall the SSCM and select the EVA only or the EVA and
MSA option if an array is present in the configuration. If no EVA is present, uninstall the HP
Command View EVA suite.
IA64 BIOS Update:
The HBA driver update feature for Windows on IA64 is not supported in SSCM.
Format Drive Message:
During partition creation and formatting for LUNs for Windows Server
2008, a Windows
Format Drive
message pops up to confirm formatting or cancel.
Workaround:
None. This message will not impact the function, but a new pop-up appears for
each new partition. Hit cancel to close the window.
Server name changes:
If the name or other attribute of a server being managed by SSCM is
changed independent of SSCM, SSCM continues to display the original name even after restarting.
The server change is not detected until a
Server Refresh
is done because SSCM matches up
the HBA WWN with the saved server data. This saved data is not updated until a new broadcast
or FDMI refresh is done. A server refresh is not performed on application start up or asynchronously
while the application is open.
Workaround:
To see the new server name, use the
Refresh the Server List
option.
Creating partitions on the management station:
Deleting LUNs presented to the management station
may cause errors if new LUNs are created right after the old LUNs are deleted. The new LUNs
may not be initialized and a drive letter not assigned.
Workaround:
Reboot the management station after deleting any LUNs that were presented to the
management station. Then perform the template deployment or creation of any new LUNs.
HP StorageWorks Simple SAN Connection Manager 2.10 release notes
7