HP StorageWorks 8-EL HP StorageWorks Web Tools V3.1.x/4.1.x User Guide (AA-RS2 - Page 266
Telnet Button and Web Tools, Web Tools and Windows, Workaround - manual
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Troubleshooting Web Tools information will not be shown. Workaround: Following a switch enable or disable, wait at least 25-30 seconds before further action. Telnet Button and Web Tools Listed below are the known limitations in Web Tools, relating to the Telnet button: ■ On a Solaris OS v8.0 system, a telnet session cannot be launched using the Telnet button in Web Tools if the path of the "xterm" application is not included in the PATH environment variable. Workaround: This path will vary from machine to machine, so contact your system administrator to find out the correct path of the "xterm" application and include this variable in the default environment setup file. ■ When using the Web Tools Fabric View or Switch View to open a telnet session from within Netscape, the telnet session is not automatically closed when exiting. Workaround: The telnet window must be closed manually. Web Tools and Windows Listed here are issues using Web Tools in a Windows environment. ■ There is a problem that files created by Internet Explorer 5.5 with plugin 1.3.1_04 may grow too large and cause Web Tools to not operate properly. Workaround: On Windows 2000 or Windows NT, make sure to delete the browser temp files periodically. Note that the Temp folder may be in a different location. Contact your system administrator if you have problems locating temp internet files. In the temp internet file folder delete the TLBxxx files. ■ Intermittently, you will not see the "Lost connection to the switch" message on the Switch View even though the Ethernet connection has been lost. You may still be able to invoke various features from Switch View such as Status, Info, Fan Temp, Power and Beacon. This problem may be seen in the Core Switch 2/64, for example, when you see the Lost connection to the switch error for a single switch in the chassis, when a lost connection affects both logical switches. Workaround: Verify Ethernet connection to the switch by pinging the logical switch IP address. 266 Web Tools Version 3.1.x/4.1.x User Guide