HP StorageWorks 8-EL HP StorageWorks Web Tools V3.1.x/4.1.x User Guide (AA-RS2 - Page 268
Web Tools and the JRE
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Troubleshooting Web Tools Web Tools and the JRE Listed below are the known limitations in Web Tools, relating to the JRE. ■ Under some circumstances, users may see a rectangular black area corresponding to an applet ICON graphic. Workaround: In the Solaris environment, this situation is sometimes traceable to a mismatch between the Java Plug-in and the version of Netscape. Ensure that the proper JRE has been installed and the correct version of Netscape is being executed. ■ Older versions of the 1.2.2_02 and the 1.3.1 Java Plug-in for Solaris do not support creation of the Fabric Event display. Workaround: Ensure the correct JRE version that supplies the correct patch version of the Java Plug-in is installed. ■ The Refresh View button in Fabric View may start blinking 15 seconds after the fabric has been refreshed, when actually the fabric has not been changed. Workaround: Ensure the correct JRE version that supplies the correct patch version of the Java Plug-in is installed. ■ When using Java Plug-in v1.2.2_008, the jar_cache files can grow too large, and may make Web Tools not operate properly. Workaround: When using Web Tools with plug-in 1.2.2_008, occasionally go into the Temp folder, in Windows 2000 or Windows NT, and delete the jar_cache files created by the browser to cache applet information. The location of the temp files vary depending on which platform, browser and plug-in is used. Discuss with your system administrator where to locate these temp files and delete them. 268 Web Tools Version 3.1.x/4.1.x User Guide