Upgrading HP P6000 Replication Solutions Manager (optional)
...................................................
33
Monitoring storage system stability
............................................................................................
33
Preparing an HP P6000 Continuous Access environment for upgrading
.........................................
34
Upgrading disk drive firmware in an HP P6000 Continuous Access environment
........................
35
Saving storage system configuration information
.........................................................................
36
Task checklist
.........................................................................................................................
37
3 Upgrading the Enterprise Virtual Array
........................................................
39
Step 1. Checking the health of the Enterprise Virtual Array
...........................................................
39
Step 2. Configuring User-Initiated Service Mode (UISM)
...............................................................
42
Step 3. Disabling storage system passwords
...............................................................................
42
Clearing the password on the Operator Control Panel (OCP)
...................................................
43
Disabling password access in HP P6000 Command View
.......................................................
43
Step 4. Halting all host access to the storage system for an offline upgrade (optional)
......................
43
Step 5. Upgrading the controller software
..................................................................................
44
Upgrading controller software
.............................................................................................
44
Step 6. Upgrading disk drive firmware
......................................................................................
49
Upgrading firmware on all disks
..........................................................................................
50
Upgrading firmware on an individual disk
.............................................................................
54
Step 7. Entering storage system passwords
.................................................................................
54
Entering the password on the OCP
.......................................................................................
55
Enabling password access in HP P6000 Command View
........................................................
55
Step 8. Resuming storage system operation
................................................................................
56
Task checklist
.........................................................................................................................
57
4 Troubleshooting
........................................................................................
58
Downloading the controller software file
....................................................................................
58
Bad image header (Status code 65)
.....................................................................................
58
Invalid firmware image file (Status code 21006)
.....................................................................
59
EMU communication events following an XCS 6.200 upgrade
......................................................
59
Symptom
..........................................................................................................................
59
Resolution
.........................................................................................................................
59
Multiple resynchronizations
......................................................................................................
60
Offline storage system
.............................................................................................................
60
Selecting a storage system
.......................................................................................................
61
Solving HP P6000 Command View problems
.............................................................................
61
HP P6000 Command View with a management server
...........................................................
61
HP P6000 Command View errors
........................................................................................
62
HTTP status 404, not found or status 503, no service
.........................................................
62
Symptom
.................................................................................................................
62
No storage systems found
..............................................................................................
63
Symptom
.................................................................................................................
63
Unknown storage system
................................................................................................
63
Symptom
.................................................................................................................
63
View is not set or view list is null
......................................................................................
64
Symptom
.................................................................................................................
64
Security credentials configuration
.........................................................................................
64
Access control
..............................................................................................................
65
Upgrading the disk drive firmware
...........................................................................................
65
5 Support and other resources
......................................................................
66
Contacting HP
........................................................................................................................
66
Subscription service
............................................................................................................
66
Documentation feedback
....................................................................................................
66
Related information
.................................................................................................................
66
Documents
........................................................................................................................
66
4
Contents