HP Surestore Disk Array FC60 HP SureStore E Disk Array FC60 Service Manual (A5 - Page 249
Troubleshooting Controller Enclosure Midplane Problems, Table 33, Troubleshooting, Symptom
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Troubleshooting Troubleshooting Controller Enclosure Midplane Problems Table 33 Troubleshooting Controller Enclosure Midplane Problems Symptom Possible Cause Procedure Power LEDs (front and power supply FRUs) are ON but all other Power LEDs are off Software errors occur when attempting to access controller or disks A Other FRUs are missing - Check all FRUs in the controller or not installed correctly. enclosure and make sure they are installed securely. If this does not fix the problem, go to cause B. B Defective DC power harness or power interface board. - Replace the DC power harnesses and the power supply assembly. If this does not fix the problem, go to cause C. C Failed controller enclosure midplane. - Replace the controller enclosure midplane. A Software function or configuration problems - Check the appropriate software and documentation to make sure the system is set up correctly or that the proper command was executed. Controller Enclosure Troubleshooting 249