HP T5720 Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Editi - Page 55
Basic Troubleshooting - review
UPC - 882780099517
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Diagnostics and Troubleshooting Basic Troubleshooting If the Thin Client t5000 Series is experiencing operating problems or will not power on, review the following items. Power-On Troubleshooting Issue The thin client unit is experiencing operating problems. The thin client unit does not power on. Procedures Ensure that the following connectors are securely plugged into the thin client unit: • Power connector • Keyboard • Mouse • Network RJ-45 connector • Monitor 1. Verify that the power supply is good by installing it on a known working unit and testing it. If the power supply does not work on the test unit, replace the power supply. 2. If the unit does not work properly with the replaced power supply, have the unit serviced. Troubleshooting Guide www.hp.com 4-25