HP TC1100 Compaq Tablet PC TC1100 Series Getting Started - Page 7

Maintaining and Protecting the Tablet PC, Solving Problems, Identifying Exterior Hardware - pen not working

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Contents 3 Maintaining and Protecting the Tablet PC Cleaning the Screen 3-1 Protecting the Tablet PC from Power Surges 3-2 Protecting the Tablet PC Against Viruses 3-2 Replacing a Battery Pack 3-3 Removing a Battery Pack 3-3 Inserting a Battery Pack 3-6 Finding More Power and Battery Pack Information 3-8 4 Solving Problems Quick Solutions Checklist 4-1 Is the Tablet PC Receiving Power 4-1 Is the Tablet PC Turned On 4-3 Is the Tablet PC in Standby or Hibernation 4-3 Is the Tablet PC Overheating 4-4 Is the Image Not Visible 4-4 Is the System Unresponsive 4-5 Is an External Device Not Working 4-6 Are You Using All Available Documentation?. . . . . 4-6 Is Software Functioning Abnormally 4-7 Using HP Help and Support 4-7 Preparing to Call HP Customer Care 4-9 Taking the Tablet PC to a Service Provider 4-10 5 Identifying Exterior Hardware Pen Components 5-1 Tablet PC Components 5-2 Front: Lights and Bluetooth 5-2 Front: Pen-Activated Buttons 5-3 Right Side: Power Switch and Power/Standby Light 5-4 Right Side: Display Toggle and Windows Security Buttons 5-5 Startup Guide vii

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Contents
Startup Guide
vii
3
Maintaining and Protecting the Tablet PC
Cleaning the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3–1
Protecting the Tablet PC from PowerSurges . . . . . . . . .
3–2
Protecting the Tablet PC Against Viruses . . . . . . . . . . . .
3–2
Replacing a Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . .
3–3
Removing a Battery Pack . . . . . . . . . . . . . . . . . . . . .
3–3
Inserting a Battery Pack. . . . . . . . . . . . . . . . . . . . . . .
3–6
Finding More Power and Battery Pack
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3–8
4
Solving Problems
Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . .
4–1
Is the Tablet PC Receiving Power? . . . . . . . . . . . . . .
4–1
Is the Tablet PC Turned On? . . . . . . . . . . . . . . . . . . .
4–3
Is the Tablet PC in Standby or Hibernation?. . . . . . .
4–3
Is the Tablet PC Overheating?. . . . . . . . . . . . . . . . . .
4–4
Is the Image Not Visible? . . . . . . . . . . . . . . . . . . . . .
4–4
Is the System Unresponsive?. . . . . . . . . . . . . . . . . . .
4–5
Is an External Device Not Working?. . . . . . . . . . . . .
4–6
Are You Using All Available Documentation?. . . . .
4–6
Is Software Functioning Abnormally? . . . . . . . . . . .
4–7
Using HP Help and Support. . . . . . . . . . . . . . . . . . . . . . .
4–7
Preparing to Call HP Customer Care. . . . . . . . . . . . .
4–9
Taking the Tablet PC to a Service Provider . . . . . .
4–10
5
Identifying Exterior Hardware
Pen Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5–1
Tablet PC Components . . . . . . . . . . . . . . . . . . . . . . . . . .
5–2
Front: Lights and Bluetooth. . . . . . . . . . . . . . . . . . . .
5–2
Front: Pen-Activated Buttons . . . . . . . . . . . . . . . . . .
5–3
Right Side: Power Switch and Power/Standby
Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5–4
Right Side: Display Toggle and
Windows Security Buttons . . . . . . . . . . . . . . . . . . . .
5–5