HP TC1100 Compaq Tablet PC TC1100 Series Getting Started - Page 79

Is the System Unresponsive?

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Solving Problems Is the System Unresponsive? If the system has stopped responding and you are unable to turn it off using standard Windows shutdown procedures: ■ If Windows is open, enter the ctrl+alt+del command by pressing the Windows Security button 1 on the tablet PC or the ctrl+alt+delete keys on an external keyboard. You can press the Windows Security button with the tip of the tablet PC pen or a small object like the end of a paper clip. Then select Shut Down > Turn Off. ■ If the Setup utility is open, press the Windows Security button. (The tablet PC restarts.) ■ If you are unable to shut down the tablet PC by using the Windows Security button or ctrl+alt+delete keys, slide and hold the power switch 2 for 4 seconds. ■ If you are unable to shut down the tablet PC with the power switch, remove the battery pack and disconnect the tablet PC from external power. Identifying the Windows Security button and the power switch Startup Guide 4-5

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Solving Problems
Startup Guide
4–5
Is the System Unresponsive?
If the system has stopped responding and you are unable to turn
it off using standard Windows shutdown procedures:
■
If Windows is open, enter the ctrl+alt+del command by
pressing the Windows Security button
1
on the tablet PC
or the
ctrl+alt+delete
keys on an external keyboard. You
can press the Windows Security button with the tip of the
tablet PC pen or a small object like the end of a paper clip.
Then select Shut Down > Turn Off.
■
If the Setup utility is open, press the Windows Security
button. (The tablet PC restarts.)
■
If you are unable to shut down the tablet PC by using the
Windows Security button or
ctrl+alt+delete
keys, slide and hold
the power switch
2
for 4 seconds.
■
If you are unable to shut down the tablet PC with the power
switch, remove the battery pack and disconnect the tablet PC
from external power.
Identifying the Windows Security button and the power switch