HP TouchSmart IQ800 Limited Warranty, Support, and System Recovery Guide - Page 10

Support Information - pcs

Page 10 highlights

Support Information Don't Forget to Register! You can register your computer through the Help and Support Center. Click the Windows Vista start button™, Help and Support, and then click Contact Support. Where to Get Help Follow these steps when you need help 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with hardware and software questions. Click the Windows Vista start button, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • Link to register your computer. • System information, including your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. • Link to the User Guides for your computer. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/cposupport/ loc/regional.html 5 If you have not solved the problem, first, call your computer retailer, or second, call the HP Customer Care Center at: Algeria: 021 67 22 80 Bahrain: 17212049 Egypt: (02) 6910602 Kuwait: +971 4 224 9189 Lebanon: +971 4 224 9189 Morocco: 081 005 010 Saudi Arabia: +(966) 800-897-1415 Tunisia: 071 891 391 United Arab Emirates 600 54 47 47 +971-4-366-2020 HP Offices Algeria Hewlett-Packard El Djazair SARL Tour Business Center 6th floor Les pins maritimes Mohammadia Algier Egypt Hewlett-Packard Egypt Ltd. Smart Village, KM 28.8 Cairo/Alexandria Desert Road B 86 - 1st Floor, Area Postal Code 12577, Giza Lebanon Hewlett-Packard International Trade B.V., Lebanon Branch 145 Gebran Tueni Square P.O. Box 166742, Ashrafieh, Beirut 1100 2150 Morocco Hewlett-Packard SARL Lotissement La Colline No 10 Sidi Maârouf Casablanca Saudia Arabia Hewlett-Packard International Trade B.V. Saudi Arabian Branch Al-Faisaliah Tower 5th Floor 11537 Riyadh Tunisia Hewlett-Packard Maghreb S.A.R.L. 26 rue de l'Usine Zone Industrielle Charguia 2 2035 Tunis Carthage - Tunisie United Arab Emirates Hewlett-Packard International Sàrl, Abu Dhabi Branch Office # 604 Al Ghaith Office Tower P.O. Box 45671 Hamddam Street Abu Dhabi Where Are My User Guides? The User Guides are on your computer. Click the Windows Vista start button, All Programs, and then User Guides. Documentation is also available at: http://www.hp.com/support where you can search for the support page for your model. Software Support If you have questions about your software, contact or visit your software vendor Web site at the appropriate Web address below: CyberLink http://www.cyberlink.com Are You Missing Components? Check the contents of the computer box after you've purchased your computer. If any components are missing, you have 30 days to contact HP Customer Care for replacement. After this period, you may be charged for these components. 10

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10
Support Information
Don’t Forget to Register!
You can register your computer through the Help and
Support Center. Click the
Windows Vista start
button
™,
Help and Support
, and then click
Contact
Support
.
Where to Get Help
Follow these steps when you need help
1
Check the setup poster and product documentation for
help with setting up and using your computer.
2
Use t
he Help and Support Center f
or help with hardware
and software questions. Click the
Windows Vista
start button
, and then click
Help and Support
.
The Help and Support Center provides useful
troubleshooting information and includes the following:
Link to register your computer.
System information, including your computer product
number, model number, and serial number.
E-mail support.
HP Real Time Chat with qualified support specialists.
Support phone numbers.
Link to the User Guides for your computer.
3
If you think you have a hardware issue, before calling the
Customer Care Center, run the hardware diagnostic tools
that are preinstalled on your computer. Click the
Windows Vista start button
,
All Programs
,
PC Help & Tools
, and then click
Hardware
Diagnostic Tools
.
4
For help online, go to the HP Customer Care Center
Web site at:
loc/regional.html
5
If you have not solved the problem, first, call your
computer retailer, or second, call the HP Customer Care
Center at:
Algeria: 021 67 22 80
Bahrain: 17212049
Egypt: (02) 6910602
Kuwait: +971 4 224 9189
Lebanon: +971 4 224 9189
Morocco: 081 005 010
Saudi Arabia: +(966) 800-897-1415
Tunisia: 071 891 391
United Arab Emirates
600 54 47 47
+971-4-366-2020
HP Offices
Algeria
Hewlett-Packard
El Djazair SARL
Tour Business Center -
6th floor
Les pins maritimes -
Mohammadia
Algier
Egypt
Hewlett-Packard Egypt Ltd.
Smart Village, KM 28.8
Cairo/Alexandria Desert
Road
B 86 - 1st Floor,
Area Postal Code 12577,
Giza
Lebanon
Hewlett-Packard International
Trade B.V., Lebanon Branch
145 Gebran Tueni Square
P.O. Box 166742,
Ashrafieh, Beirut 1100 2150
Morocco
Hewlett-Packard SARL
Lotissement La Colline No 10
Sidi Maârouf
Casablanca
Saudia Arabia
Hewlett-Packard
International Trade B.V.
Saudi Arabian Branch
Al-Faisaliah Tower
5th Floor 11537 Riyadh
Tunisia
Hewlett-Packard
Maghreb S.A.R.L.
26 rue de l’Usine
Zone Industrielle
Charguia 2
2035 Tunis Carthage –
Tunisie
United Arab
Emirates
Hewlett-Packard
International Sàrl,
Abu Dhabi Branch
Office # 604
Al Ghaith Office Tower
P.O. Box 45671
Hamddam Street Abu
Dhabi
Where Are My User Guides?
The User Guides are on your computer. Click the
Windows Vista start button
,
All Programs
, and then
User Guides
. Documentation is also available at:
where you can search for the support page for your model.
Software Support
If you have questions about your software, contact or visit
your software vendor Web site at the appropriate Web
address below:
CyberLink
Are You Missing Components?
Check the contents of the computer box after you’ve
purchased your computer. If any components are missing,
you have 30 days to contact HP Customer Care for
replacement. After this period, you may be charged for
these components.