HP TouchSmart tx2-1100 Drives - Windows Vista and Windows 7 - Page 23

The computer does not detect the optical drive, User Account Control, click

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The computer does not detect the optical drive If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and then update, uninstall, or disable the device driver: 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Maintenance > Device Manager. If prompted by User Account Control, click Continue. 3. In the Device Manager window, click the plus sign (+) next to DVD/CD-ROM drives, unless a minus sign (-) is already showing. Look for an optical drive listing. NOTE: If the drive is not listed, install (or reinstall) the device driver as instructed. Refer to "A device driver must be reinstalled" later in this section. 4. Right-click the optical drive listing to perform the following tasks: ● Update the driver. ● Disable the device. ● Uninstall the device. ● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ Click Troubleshoot to fix problems. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. NOTE: You can click the Roll Back Driver option if the device fails after updating the driver. This option rolls back to the previously installed driver. The computer does not detect the optical drive 19

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The computer does not detect the optical drive
If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and
then update, uninstall, or disable the device driver:
1.
Remove any discs from the optical drive.
2.
Select
Start
>
Control Panel
>
System and Maintenance
>
Device Manager
. If prompted by
User Account Control, click
Continue
.
3.
In the Device Manager window, click the plus sign (+) next to
DVD/CD-ROM drives
, unless a minus
sign (-) is already showing. Look for an optical drive listing.
NOTE:
If the drive is not listed, install (or reinstall) the device driver as instructed. Refer to “A
device driver must be reinstalled” later in this section.
4.
Right-click the optical drive listing to perform the following tasks:
●
Update the driver.
●
Disable the device.
●
Uninstall the device.
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers.
●
Click
Properties
to see if the device is working properly:
◦
Click
Troubleshoot
to fix problems.
◦
Click the
Driver
tab to update, disable, or uninstall drivers for this device.
NOTE:
You can click the
Roll Back Driver
option if the device fails after updating the
driver. This option rolls back to the previously installed driver.
The computer does not detect the optical drive
19