HP Vectra XE320 hp vectra vl400, vl410, vl420, vl800, xe310, xe320 pcs, hp e-p - Page 18

HP Software Limited Warranty HP Software Limited Warranty THIS HP SOFTWARE LIMITED WARRANTY SHALL COVER ALL SOFTWARE, INCLUDING OPERATING SYSTEM SOFTWARE, THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT. IN CASE OF CONFLICT BETWEEN HP AND NON-HP WARRANTY TERMS THESE HP WARRANTY TERMS SHALL PREVAIL. Software • HP Software warranty HP warrants for a period of ninety (90) days from the date of purchase that all pre-installed HP software will execute their programming instructions when all files are properly installed. HP does not warrant that the software will be uninterrupted or error free. In case of software failure to execute its programming instructions during the warranty period, customer's remedy will be the replacement of software provided by HP or a refund upon return of the product and all copies of software. • Other Software (if supplied) All other software is warranted by the software vendor and is not warranted by HP. Operating System • Microsoft Operating Systems and Software HP warrants for a one (1) year period from the date of the purchase the installation and configuration of the pre-installed version of the Microsoft operating system and software. HP does not warrant that the functionality of the Microsoft operating system and software will be uninterrupted or error free. During the warranty period, in the event of a software failure to execute its programming instructions during the installation and/or configuration, HP will provide customers with remote assistance (by phone and/or by email) for re-installation and configuration. • All other Operating Systems Other Operating Systems are warranted by the Operating System vendor and are not warranted by HP. Removable Media (if supplied) HP warrants the removable media, if supplied, upon which this product is recorded to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase. Customer's remedy in case of defect will be the replacement of media provided by HP or a refund upon return of the product and destruction of all other non-removable media copies of the software. HP Service Procedures Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty (30) days after the expiration of the warranty period. Limitation of Warranty HP makes no other express software warranty, whether written or oral with respect to this hardware product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the ninety (90) days duration of this written warranty for preinstalled HP software and one (1) year duration of this written warranty for pre-installed version of the Microsoft operating system and software. HP is not liable in case of misuse, unauthorized modification, improper maintenance, or defects resulting from unauthorized use with non HP equipment. Limitation of Liability and Remedies THE REMEDIES PROVIDED ABOVE ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFIT) WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY. This warranty in no way effects Customers right under statutory law. Obtaining Warranty Service Warranty Service may be obtained from the nearest HP sales office or in other locations indicated on HP's web site. 18 HP Software Limited Warranty