HP Vectra XE320 hp vectra vl400, vl410, vl420, vl800, xe310, xe320 pcs, hp e-p - Page 32

If You Have a Problem, Warranty Entitlement Information

Page 32 highlights

Warranty Entitlement Information as of January 2002 Product Region of Purchase Warranty Terms and Conditions HP Vectra and e-pc models Worldwide ending with B HP e-pc models Europe, Middle East, Africa, not ending with B North America, Latin America and Japan Vectra VL400, VL410, VL420, VL800, VL830, XE310, XE320, e-pc 40, e-pc 42 e-pc 40, e-pc 42 1-year Next Business Day Onsite 3-year Next Business Day Onsite Vietnam, Hong Kong, India, Indonesia, Korea and rest of Asia Pacific e-pc 40, e-pc 42 1-year Next Business Day Onsite HP Vectra models not North America ending with B Europe, Middle East, Africa Latin America China Japan New Zealand, Thailand Australia, Philippines, Singapore, Malaysia Vietnam, Hong Kong, India, Indonesia, Korea and rest of Asia Pacific Vectra VL400, VL420, VL800, VL830 Vectra XE310, XE320 Vectra VL400, VL410, VL420, VL800, VL830 Vectra XE310 Vectra VL400, VL410, VL420, VL800, VL830, XE310, XE320 Vectra VL420, VL800, XE310, XE320 Vectra VL410, VL420, VL800 Vectra XE310, XE320 Vectra VL410, VL420, VL800, XE310, XE320 Vectra VL410, VL420, VL800 Vectra XE310, XE320 Vectra VL410, VL420, VL800, XE310, XE320 3-year Next Business Day Onsite First year: Next Business Day Onsite Second and Third year: Free Parts Exchange 3-year Next Business Day Onsite First year: Next Business Day Onsite Second and Third year: Free Parts Exchange First year: Next Business Day Onsite Second and Third year: Free Parts Exchange First year: Next Business Day Onsite Second and Third year: Return to Bench First year: Next Business Day Onsite Second and Third year: Free Parts Exchange 1-year Next Business Day Onsite 3-year Next Business Day Onsite 3-year Next Business Day Onsite First year: Next Business Day Onsite Second and Third year: Free Parts Exchange First year: Next Business Day Onsite Second and Third year: Free Parts Exchange The information contained in this warranty is subject to change without notice. If You Have a Problem: • Check you have your product receipt • Run HP e-DiagTools (refer to page 13) • Check your Warranty Entitlement (see above) • Contact your local Customer Care Center (refer to page 17) or your HP Authorized Service Provider Paper not bleached with chlorine Part Number 5970-5270-EN Printed 01/2002

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Part Number 5970-5270-EN
Printed 01/2002
If You Have a Problem:
Check you have your product receipt
Run HP e-DiagTools (refer to page 13)
Check your Warranty Entitlement (see above)
Contact your local Customer Care Center (refer to page 17) or
your HP Authorized Service Provider
Warranty Entitlement Information
as of January 2002
Product
Region of Purchase
Warranty Terms and Conditions
HP Vectra and
e-pc
models
ending with B
Worldwide
Vectra VL400, VL410, VL420, VL800,
VL830, XE310, XE320, e-pc 40, e-pc
42
1-year Next Business Day Onsite
HP e-pc
models
not ending
with B
Europe, Middle East, Africa,
North America, Latin America
and Japan
e-pc 40, e-pc 42
3-year Next Business Day Onsite
Vietnam, Hong Kong, India,
Indonesia, Korea and rest of
Asia Pacific
e-pc 40, e-pc 42
1-year Next Business Day Onsite
HP Vectra
models not
ending with B
North America
Vectra VL400, VL420, VL800, VL830
3-year Next Business Day Onsite
Vectra XE310, XE320
First year
: Next Business Day Onsite
Second and Third year
: Free Parts Exchange
Europe, Middle East, Africa
Vectra VL400, VL410, VL420, VL800,
VL830
3-year Next Business Day Onsite
Vectra XE310
First year
: Next Business Day Onsite
Second and Third year
: Free Parts Exchange
Latin America
Vectra VL400, VL410, VL420, VL800,
VL830, XE310, XE320
First year
: Next Business Day Onsite
Second and Third year
: Free Parts Exchange
China
Vectra VL420, VL800, XE310, XE320
First year
: Next Business Day Onsite
Second and Third year
: Return to Bench
Japan
Vectra VL410, VL420, VL800
First year
: Next Business Day Onsite
Second and Third year
: Free Parts Exchange
Vectra XE310, XE320
1-year Next Business Day Onsite
New Zealand, Thailand
Vectra VL410, VL420, VL800, XE310,
XE320
3-year Next Business Day Onsite
Australia, Philippines,
Singapore, Malaysia
Vectra VL410, VL420, VL800
3-year Next Business Day Onsite
Vectra XE310, XE320
First year
: Next Business Day Onsite
Second and Third year
: Free Parts Exchange
Vietnam, Hong Kong, India,
Indonesia, Korea and rest of
Asia Pacific
Vectra VL410, VL420, VL800, XE310,
XE320
First year
: Next Business Day Onsite
Second and Third year
: Free Parts Exchange
Paper not bleached with chlorine
The information contained in this warranty is subject to change without notice.