HP Xw25p HP ProLiant xw Series Blade Workstations and Options Global Limited W - Page 5

Limited Warranty Period The Limited Warranty Period for an HP Hardware Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing. Table 1: HP ProLiant xw Series Blade Workstation Products Products HP ProLiant xw Series Blade Workstations All other ProLiant models* Limited Warranty Period and Service Delivery Method1 3 years parts and on-site labor 3 years parts and on-site labor Response Time2 Next business day Next business day 1Warranty Service indicated in this table reflects base level warranty offerings. Enhancements to base warranty may be included with your HP Hardware Product; for current warranty information contact the nearest HP Sales office. 2HP may, at its sole discretion, determine that on-site warranty service is not necessary on a case-bycase basis. HP will provide telephone support for any required BIOS and Firmware upgrades; such upgrades will not be covered by HP's onsite warranty service. Response times are based on local standard business days and working hours. Unless otherwise noted, all responses are measured from the time the customer calls until HP has either established a mutually acceptable time for support to be performed, or HP has begun to provide support or remote diagnostics. Next business day warranty service is based on commercially-reasonable effort. In some countries and under certain supplier constraints, response time may vary. If your location is outside the customary service zone, response time may be longer or there may be an additional charge. Contact your local HP service organization for response time availability in your area. *ATA and SATA hard drives have a maximum warranty period of one (1) year regardless of the warranty period for the system in which they are installed. Global Limited Warranty and Technical Support May 6, 2005 5 390381-001