HP Xw4550 HP Worldwide Limited Warranty and Technical Support (generic) (APJ r - Page 8

Response Times Warranty delivery is based on the country or region where service is being requested, not where the unit was purchased. Response times are based on local standard business days and working hours. Unless otherwise stated, all responses are measured from the time the customer calls until HP has either established a mutually acceptable time for support to be performed, or HP has begun to provide support or remote diagnostics. Response times (including Next Business Day Warranty Service, if available) are based on commercially reasonable effort. In some countries and under certain supplier constraints, response time may vary. If your location is outside the customary service zone, response time may be longer or there may be an additional charge. Contact your HP or an HP authorized service provider for response time availability in your area. 8