HP Xw460c Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0
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- HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 1
Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 2
Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services source go to the Board of Directors. The - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 3
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 4
iv About This Book ENWW - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 5
...5 How HP SAM Works ...6 HP SAM Software Components 7 Remote Graphics Software (RGS 8 Common Tasks ...9 Setting up HP SAM ...9 Setting up a User with a Dynamic Resource 9 Setting up a User with Static (Dedicated) Resources 10 Configuring a Monitor Layout for a User 11 2 Requirements HP SAM - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 6
27 Grant Users HP SAM Administrator Access 29 Configure HP SAM System Settings 29 Configure Secure Socket Layer (SSL 29 Install and Validate the HP SAM Registration Service Software 29 Install the HP SAM Registration Service 30 Create the HP SAM Registration Service Configuration File 31 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 7
Card Login on the Access Device 77 Configuring Session Time Limits for Remote Sessions 79 Appendix A Firewall Rules Web Server ...81 Clients ...81 Resources ...82 SQL Server ...82 Appendix B Frequently Asked Questions Appendix C Registration Service Error Codes Appendix D Glossary Index ...92 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 8
viii ENWW - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 9
, balancing of computing resources, and supports the business needs of a diverse set of users though the use of a common set of tools. The HP Session Allocation Manager (HP SAM) system is the control point in managing an HP Remote Client Solutions deployment. HP SAM manages the assignment of - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 10
Switch To, Move, Minimize, and Minimize All Functions on HP SAM Connection Bar on page 4 ● Support for RGS Senders Running on a Non-default Port on page warns the user before the logoff occurs. The lead time of this warning can be configured in System Settings on the General page of the HP SAM Web - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 11
resources are free in time for the newly added reservation. A manual or scheduled synchronize operation has no effect on resource reservations. NOTE: This feature is only supported on resources running a Windows operating system. Refrain from using resources assigned to multiple roles while using - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 12
includes support for resources running the RGS Sender (version 5.2.6 or later) that have been configured to use a TCP port other than 42966. This feature is only available for Windows-based resources. For more information, see the HP Remote Graphics Software User Guide. Logoff Scheduler The HP SAM - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 13
transactions or accounting functions. In Figure 1-1 HP SAM Configuration on page 5, HP SAM has been configured to allow user Mai to dynamically connect to one of the three blade workstations supporting the role of "abcde." HP SAM uses HP Remote Graphics Software (RGS) or Microsoft® Remote Desktop - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 14
request to the HP SAM Web server. a. If configured, HP SAM supports server failover. If the HP SAM Web server does not respond, the HP SAM client goes down the list to the next HP SAM Web server. b. The HP SAM client sends the user name and domain information to the HP SAM server. 2. The HP SAM Web - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 15
ENWW Overview 7 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 16
server supports a browser interface to allow the HP SAM administrator to set up, configure, and administer HP SAM. The web server also creates and accesses a database in Microsoft SQL Server. ● HP SAM Registration Service-The HP SAM Registration Service (registration service or blade service) runs - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 17
users. See Manage Users on page 57. Setting up a User with a Dynamic Resource HP SAM enables computing resources to be dynamically shared among users we need to grant user Mai access to computing resources. A pool of three blade workstations has been assembled, each configured to support the role of - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 18
) Connection Example on page 10, we need to grant user Tom access to a specific computing resource. A blade PC has been configured to support Tom. 1. We assign blade PC 1 with an IP address of 15.2.76.100 to Tom. See To Assign Resources Manually on page 58. 2. To make sure Tom has a computing - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 19
computing resources are displayed at a specific location and resolution on the client monitor or monitors. Figure 1-4 Monitor Layout Example In Figure 1-4 Monitor Layout Example on page 11, user Lee has static access to two blade PCs. HP SAM needs to be configured to display the information from - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 20
Figure 1-5 Monitor Offset Configuration Example 12 Chapter 1 Introduction ENWW - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 21
and resource population of 40,000. ● This is based on the assumption that no more than 1% of users will attempt to connect within the same 30-second window. HP SAM Server, at minimum specification, has been shown to handle up to at least 500 blade requests within the same 3-second time slot without - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 22
and the actual user never logs into the database directly at any time. HP SAM only needs one login, which is the HP SAM service account. You may want have more than one login if you want manual access to the HP SAM database without using the HP SAM service account. HP SAM needs many concurrent - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 23
want to avoid continuing to increase memory and processor cores on the HP SAM Server, create multiple gateway servers and split user populations to limit the number of users using a particular gateway as their primary target. You may also split resources between HP SAM servers to distribute the load - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 24
: If the domain is using Windows 2008 domain functional level, you must install Service Pack 1 for Microsoft .NET Framework on the HP SAM server. ● HP SAM only supports domains in a single forest. ● HP SAM requires UPN names on all user accounts to enable certain HP SAM functions, such as logging - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 25
R2, Enterprise Edition, with Service Pack 2 ● Windows Server 2003 R2, Web Edition, with Service Pack 2 ● Windows Server 2008, Standard Edition ● Windows Server 2008, Enterprise Edition ● Windows Server 2008, Web Edition NOTE: A 64-bit operating system is not supported on the HP SAM Server. You must - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 26
18 Chapter 2 Requirements ENWW - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 27
ENWW HP SAM Hardware and Software Requirements 19 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 28
20 Chapter 2 Requirements ENWW - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 29
● Limit the number of days the system retains history data and set up the Log Maintenance Scheduler to frequently and regularly remove logs from the database. HP SAM Registration Service Requirements Hardware Requirements ● HP blade PC ● HP blade workstation series ● HP Personal Workstation NOTE: If - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 30
HP ThinConnect embedded operating system) ● HP gt7725 thin client with (with HP ThinPro GT operating system) ● HP gt7720 (with Windows XP Embedded operating system) ● HP gt7720w (with Windows Embedded Standard operating system) If the HP SAM client is preinstalled, you need only to configure the HP - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 31
HP dc73 Blade Workstation Client ● HP gt7725 thin client Software Requirements ● Blade Workstation Client series with RGS Receiver and HP SAM client in the image Personal Workstation Clients Hardware Requirements ● HP Personal Workstation Software Requirements ● Windows XP Professional with Service - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 32
Active Directory is not part of HP SAM, HP SAM requires Active Directory to perform user account management. NOTE: Active Directory running on Windows Server 2000 Domain controllers is not supported. Domain functionality levels supported ● Windows 2003 ● Windows 2008 24 Chapter 2 Requirements ENWW - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 33
so that the database structure will be updated to work with the latest version of HP SAM. 5. Upgrade HP SAM Registration Service on all computing resources, then restart the service (or the entire system). 6. Upgrade HP SAM clients. To shrink the database: 1. Truncate the Auditlog and History tables - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 34
Truncate Table Auditlog Truncate Table History d. Click Execute. You should see Command(s) completed successfully In the messages section. 2. Shrink the database: a. Open SQL Server Management Studio and expand the Databases folder. b. Right-click on SAM database, and select Tasks > Shrink > Files. - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 35
installer asks for a user account. The user account is the owner (known as the HP SAM service account) of the HP SAM Web site and the HP SAM server service. The permissions required for this account are: ● Administrative rights on all computing resources (such as blade PCs) ● Administrative rights - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 36
. These tests check for common configuration or environment problems that can lead to unsuccessful HP SAM installations. HP SAM Service Account permissions; Operating System, SQL Server, and .NET Framework version support; domain environment support; and Windows Firewalls settings are checked. 12 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 37
did what and when. To add other users as HP SAM administrators, go to the HP SAM administrator console and add these users to the Administrator group. See Users and Roles Tab on page 54 for detailed instructions. Configure HP SAM System Settings Log in to the HP SAM administrator console, go to the - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 38
details. ◦ Outgoing: - From blade (TCP/ANY) to Web server (TCP/80-HTTP) - From blade (UDP/47777) to Web server (UDP/47777) NOTE: Another way to enable the port is to enable the software service itself. Follow the firewall instructions to enable the HP SAM Registration Service software. 30 Chapter - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 39
.cfg. The HP SAM registration service tries to locate the configuration file in the order of locations listed below. ● In the same directory in which the service resides (usually C:\Program Files\Hewlett-Packard\HP SAM Registration Service) ● In %SystemRoot% (usually c:\windows\) ● In %SystemDrive - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 40
may be configured using the HP SAM Web Admin console. For more information, see Deploy the HP SAM Registration Service to All HP SAM Computing Resourceson blade PCs). The first role in the list is the computing resource's primary role. All other roles, if any, are considered non-primary. When a user - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 41
and Validate the HP SAM Client Software HP SAM includes the following clients: ● Internet Explorer-based client ● Windows XPe-based client ● Blade Workstation Client series ● Linux-based Client The HP SAM client requires that RGS (on the Windows XPe-based client, Blade Workstation Client series, or - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 42
Internet ExplorerBased Windows XP Embedded- Based Blade Workstation Client Embedded OS-Based Linux-Based Operating System Windows XP Windows XP Blade Workstation support Client Embedded Windows XP 64-bit Windows XP 64-bit OS HP ThinConnect HP ThinPro Windows Vista, 32- Windows Vista, 32 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 43
XP-based client. Replace xx with: ● EN = English ● JA = Japanese ● FR = French ● DE = German ● KO = Korean ● ZH-CN = Simplified Chinese 3. Follow the installation wizard. 4. After the software is installed, verify the program is placed on the start menu (Start > All Programs > Hewlett-Packard > HP - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 44
SAM client, your saved settings will take effect. Additional settings can be set by manually editing the .SAM files (configuration files). 1. The HP SAM connection client searches first for the user-specific .SAM file, hprdc.sam. 2. It then checks the access device file, hprdc_accessdevice.sam, in - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 45
automatically. If it does not start, right-click and select Remote Graphics. Additional settings can be set by manually editing the .SAM files (configuration files). 1. The HP SAM connection client searches first for the user-specific .SAM file, hprdc.sam. 2. It then checks the access device file - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 46
. 4. Change the appropriate connection settings. 5. Click Save. Additional settings can be set by manually editing the .SAM files (configuration files). 1. The HP SAM connection client searches first for the user-specific .SAM file, hprdc.sam. 2. It then checks the access device file, /opt/hpsam - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 47
connection bar is enabled. Set this value to 1 to allow the user to manage multiple connections using the HP SAM connection bar. This also prevents the user from opening multiple instances of the client. The default value is 1 for Blade Workstation Client series and Linux Client and 0 for all others - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 48
the current session configuration to the server number means faster animation. This can be useful on slow client systems user. This features requires RGS 5.1.3 or later. Default value is 1. ● DisclaimerDisplay.Timeout-Time in seconds for the HP SAM client to be idle before the Legal Disclaimer window - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 49
transmitted to the server. -The HP SAM service account must have local administrator privileges on the resource to be granted permissions to reboot or logoff a user from the blade. ● ConnectionBar.ShowHardReboot-integer value, 0 or 1. When set to 1, an option to cycle power on the resource is shown - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 50
-CN = Simplified Chinese If the identifier is not supported or the property is not present in the file, the application default is US English. A language support DLL must be present to support the language. Not valid for the Blade Workstation Client series or Linux Client. 42 Chapter 3 Installation - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 51
HP SAM Server box on the main application dialog is visible. If set to 0, the field is not displayed. If the field is turned off, the value is still required and must be defined in the configuration Not valid for Blade Workstation Client series. When set to non-zero, the user interface is altered - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 52
the user to minimize during a full screen session. This value is only supported for RDP connections. Default is 1. ● FullDrag-0 or 1. If 1, window contents are shown while a window is dragged. This value is only supported for RDP connections. Default is 1. ● Themes-0 or 1. If 1, Windows XP themes - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 53
Linux Client and Blade Workstation Client series. ● ColorDepth-integer value, 8, 16, 24, or 32. The color depth for the RDP session. This value is only supported for RDP connections. Default is 24-bit but, for Linux, it may be lower depending on the capabilities of the graphics on the access device - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 54
support for Vista Aero interface is enabled (Desktop Composition). This requires RDP6 and is ignored for RDP5 and RGS. Additionally, various hardware and operating system valid in a windowed session. Default value HP SAM policy. If the policy is assigned to roles, it is possible for a user configured - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 55
for XP: C:\Document and Settings\\Application Data \hprdc.sam. Default for Vista: C:\users\\AppData\Roaming\hprdc.sam Install directory; Default: C:\Program Files\Hewlett-Packard\HP Session Allocation Client \hprdc.sam $SystemRoot%; Default: C:\windows ◦ Workstation Client - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 56
the file into the following directory (create the folder, if necessary) on the access device: ◦ Windows: C:\Program Files\Hewlett-Packard\HP Session Allocation Client\$LANG \disclaimer. ◦ Workstation Client OS: /root/writable/opt/hpsam/site/$LANG/disclaimer. ◦ Linux: /opt/hpsam - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 57
file types are supported: ● JPG HP SAM registration service configuration file (hpevent.cfg) to all appropriate computing resources and start the service on those units. Deploy HP SAM Client Software to All HP SAM Access Devices To deploy the HP SAM Internet Explorer-based client, instruct your users - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 58
(see the customization steps for the specific HP SAM client type). ● Post the HP SAM Windows XPe-based client installation file on a Web site or fileshare. If you created an hprdc.sam file for your environment, you should post this file also. Then instruct the users to: a. Download and install the - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 59
and User Interface Design The HP SAM administrator console is designed with tabs and hyperlinks for navigation. Depending on the tab, there could also be a filter option section. The main work space or result list is at the bottom of the page. Display More (or Fewer) Items Per Page The system - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 60
, his attributes are changed to match what is set here. Add Security Groups or Organizational Units to the HP SAM Administrator Group To add many users: 1. Leverage Active Directory services by adding the names in Active Directory under a security group or organizational unit. 2. Go to the Add New - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 61
, select Delete in the Operation list and click Go. 5. If you want to remove the user(s) or group(s) from the HP SAM Administrator Group without deleting them from the system, perform the following steps: a. In the Operation list, select Assign Attributes, and then click the Go button. b. Next to - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 62
If you type more than 128 characters for a role name in a resource configuration file, the role name will work correctly, but it will be truncated to allocation. ◦ If there is no check mark, then all blades are unavailable for user connection through HP SAM within the scope of that role. ◦ To change - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 63
Click to delete selected roles. Manage Asset Groups The HP SAM administrator or domain administrator has full rights to all Asset Groups in the HP SAM server. Asset Groups allow full HP SAM Administrators to limit or hide objects (resources, users, etc.) that other administrators are allowed to see - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 64
users to an Administrator group. The following have this permission: -HP SAM Server administrators -Domain administrators -Domain users assigned to "Administrator" Administrator group in HP SAM Use this window to allow for this category for this specific administrative group. 7. Repeat steps 5 and - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 65
Names without brackets are resource roles. ◦ Asset Group-Show users or groups that belong to a specific asset group. ◦ First Name-Type a first name by User to Policy/Role window. 5. If you want to assign a policy to a user, select the policy from the Policy list. 6. If you want to assign the user - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 66
the user from the HP SAM database. 3. Select the check box next to the appropriate name. NOTE: To assign resources manually, select only one name. 4. Select Assign Resources in the Operations field, and then click the Go button to open the Assign Resource to User(s) window. 5. Select Manually Assign - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 67
dedicated resources from free resources in this role. The selected users will also be assigned the same Roles, Asset Groups, and Policies as the template user. The selected users will not be assigned an Administrator group based on the template user. ENWW HP SAM Administrator Console Tabs 59 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 68
for window, which shows the monitor layouts, if any, assigned to the selected user. 3. Click Add specify the resolution and offset configuration, the system default parameters are used. 7. Click Save. To Change the Monitor Layout Configuration for the User 1. Select the check box next to - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 69
the HP SAM Web server domain and/or other Active Directory servers that are in the same forest as configured in the System Settings > Active directory tab. To Grant Access to Individual Users 1. Go to the Add New Users page. 2. Set Search By to Users. 3. If you want to filter to a specific domain - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 70
users there instead of the HP SAM administrator console. 1. Go to the Add New Users page. 2. Set Search By to Organizations (OU) or Security Groups. 3. If you want to filter to a specific blade PCs). You can narrow the list of resources shown by using the filter options. The filter option is based - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 71
to hover over the icon under the State column. This displays the user account associated with that blade. Operations NOTE: Some of the operations below, such as Logoff, Restart, and Shutdown, require the HP SAM Service Account to have administrative privileges on the computing resource (such as - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 72
Device Manually NOTE: The Windows XPe-based client, Blade Workstation Client, and Linux Client register access devices automatically upon connection to the HP SAM server. The XP Embedded OS image on some thin client access devices lack support needed for this to occur. For these systems, follow - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 73
SAM account and create a password for the powercyle option to work. The IA password for the built-in SAM account must be saved in HP SAM on the Manage Data Centers page. Blade power management in C-class enclosures (Blade Workstations) is not supported. ENWW HP SAM Administrator Console Tabs 65 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 74
Tab Policy management allows administrator to override the user's HP SAM client settings. In general, the user is allowed the flexibility to customize the connection settings on the client side. If there are specific settings that the user must always connect with, then the administrator may - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 75
or Security Group (User and Roles > Manage users) HP SAM always creates the Global Policy. This policy applies to all user connections, unless overridden by other policies. The default sets the Auto Reconnect box to Off. This ensures multiple users do not attempt to log in to the same blade at the - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 76
user. The effective setting is always forced. 3 At the Security Group level, HP is set for a specific setting to prevent When the Update Policy window displays, set the value Graphics Software documentation. View Effective Policy Use this feature to view the effective policy for a given user - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 77
brand new to the system), the flags are set accordingly based on the value HP SAM will allow users who have expired passwords to be allocated to resources so they can update the password using the operating system on the resource. ● Synchronization Request Retries-The number of retries the system - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 78
system passes the IP address of the computing resource to the user request. NOTE: HP SAM allows you to users must type a UPN-formatted name. ● Show password field-Select Enabled to show the Password field on the Web Client screen. ● Show configuration options-Select Enabled to show the configuration - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 79
. ◦ Auto-connect-Select Enabled so the client automatically connects when the user inserts the smart card. ◦ Cryptographic service providers (CSP)-Type the name of the CSP that supports the smart card solution you select when configuring smart card login. This value represents the identifier of the - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 80
system needs to run a database cleanup operation, set the timer as instructed below and click Create or Update. This should be done to help keep the database to a manageable size and minimize HP Options ◦ Delete entries older than-Type the number days to keep entries and delete if older. - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 81
-Type the file path where you want to store the CSV file. Logoff User from Resource Scheduler To schedule when the system will forcibly log off users from their resources, set the timer as instructed below and click Create or Update. ● Auto-Schedule Event-To turn it on, check the Enabled box. ● - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 82
data to all roles that have no user access list restriction (Yes), restricted access role this option, the system narrows the selection based on your previous in New Window-If selected, the result data are shown in a new browser window. Output percentage number above to show specifically how - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 83
supports multiple roles, then the numbers will not add up because consuming a blade (which is in two or more roles) in one role will also decrease the minimum available in the other role. ● Time Interval-The time interval for which the report was run. This value is based on the selection in Display - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 84
system narrows the selection based on your previous selections above. Display Options ● Open in New Window-If selected, the result data are shown in a new browser window. Output Report ● Role Name-Name of role. ● Offline-Number Activities-Narrow the data to show user connect/disconnect/log-off type - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 85
client software onto the access device. 5. If using the Internet Explorer-based client, configure the client on the HP SAM administrator console at System Settings > Web client > Smartcard cryptographic service providers (CSP). For more information, see Web client on page 70. NOTE: If you set the - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 86
system to automatically launch the HP SAM client when a users inserts a smart card, see steps a and b. (NOTE: Step a is the default setting.) a. For the Windows XPe-based client (default setting), edit the 'scwatch.cfg' file with the following: [scwatch] Action=c:\Program Files\Hewlett-Packard\HP - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 87
. The session timers consist of two main pieces: ● A utility (HPCCIST.EXE and its support files) that is installed onto the resource along with the HP SAM Registration Service. HPCCIST.EXE is set to start when Windows starts but will only continue running when a policy is set that requires it to run - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 88
the HP session timer utilities emulate the Microsoft session timer group policies. This is useful for resources running Windows XP Pro with Service Pack defines how long the CPU usage on the system must fall below a configurable threshold before the user is disconnected or logged off (as chosen by - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 89
. Web Server ● Incoming: ◦ From clients (TCP/ANY) to Web server (TCP/80-HTTP) ◦ From clients (TCP/ANY) to Web server (TCP/443-HTTPS) ◦ From blades (TCP/ANY) to Web server (TCP/80-HTTP) ◦ From admin_workstation (TCP/ANY) to Web server (TCP/443-HTTPS) ◦ From resources (UDP/47777) to Web server ( - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 90
Resources ● Incoming: ◦ From Web server (UDP/47777) to resources (UDP/47777-custom) ◦ From Web server (TCP/ANY) to resources (TCP/139-RPC) ◦ From clients (TCP/ANY) to resources (TCP/3389-RDP) ◦ From clients (TCP/ANY) to resources (TCP/42966)-RGS) NOTE: The default RGS port is TCP/42966; however, RGS - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 91
to log into a computing resource? This should not happen. The Active Directory policy is requiring the user to log in to the blade interactively. Either disable this policy or remove the Password box from the HP SAM client by setting PasswordEnable=0 in the .SAM file. This could also be caused by - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 92
Question Answer How do I enable HP Sygate Security Agent on the Windows XP Embedded-based thin client for the HP SAM client(s)? Go to HP Sygate Security Agent advance rules and create a new rule for HP SAM. Add IEXPLORE.EXE and/or hprdcw32.exe to the Application tab. On the Ports and Protocol tab - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 93
Hewlett-Packard\HP SAM). Use Notepad to edit the file. Add this line in the appSettings section: Where port number is the new HP SAM datagram communication port you want to use. You must stop and restart the HP Session Allocation Management Service - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 94
double-byte numbers in the user name? No. HP SAM only supports single-byte numbers. I get warning messages when I am operating in a double-byte character set (DBCS) Asian language on the HP SAM administrator console and I input numeric values in System Settings tab. HP SAM administrator console - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 95
Gateway section in the configuration file. See the registration service installation section above on how to create the correct CFG file contents. BC0015-Internal program error. Contact your HP SAM support team. BC0016-Internal program error. Contact your HP SAM support team. BC0017-Internal program - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 96
. BC0023-Internal error. Contact your HP SAM support team. BC0024-Internal error. Contact your HP SAM support team. BC0025-Internal error. Contact your HP SAM support team. BC0026-Error communicating with the Terminal Services subsystem. Contact your HP SAM support team. BC0028-Failed to set up UDP - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 97
was found in the configuration file. Check the registration service installation section above on how to create the correct CFG file contents. Make sure the server name is correct. BC0104-Failed to set up properties for listening UDP socket. Contact your HP SAM support team. BC0105-(Warning) this - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 98
based encryption or decryption services. Computing Resource-A desktop session; a computing resource such as a blade PC or a Blade Workstation or a virtual machine. Data Center-A grouping of enclosures in HP Policy-Sets connection environment for a specific user. This policy assignment overrides group - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 99
session. A resource could be a Blade PC, a Blade Workstation, or a virtual machine. RDP-Microsoft Remote Desktop Protocol. A multi-channel protocol that allows a user to connect to a computer running Microsoft Terminal Services. RGS-HP Remote Graphics Software (RGS) is a communication protocol - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 100
access restrictions 2 account, service 24 Active Directory 24, 71 ActiveX controls 35 adding access device, manually 64 enclosures into data 34 components, software 8 ComposedUI 46 Compression 44 configuration file 29 firewall 24, 28 HP SAM system settings 29 options 38 session time limits 79 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 101
layout 65 policy 9 registration service configuration file 29 service account 24 creating a data center 66 Cryptographic service providers (CSP) box 71 customize view 64 customizing Administrative permissions 9 HP Blade Workstation Client 36 RHEL client 38 Windows XPe-based client 36 D data centers - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 102
rights 24 HP Blade Workstation Client series 36 HP SAM client software 25 HP SAM registration service 29 HP SAM registration service software 25 HP SAM SQL software 25 HP SAM Web Server 25 HP ThinPro GT client 36 Internet Explorer-based client 34 RHEL client 36 Windows XPe-based client 35 - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 103
role, requirement for 83 server sizing 13 servers, number 15 service account 24 ServicePort 32 session time limits, configuring 79 setting up dedicated resource 10 dynamic resource 9 HP SAM 9 static resource 10 settings configuring HP SAM 29 smart card 41 user interface 41 Web client 70 Show - HP Xw460c | Administrator's Guide HP Session Allocation Manager (HP SAM) v.3.0 - Page 104
25 URL, Internet Explorer-based client 34 user deleting 61 interface 51 interface settings 41 User name field 71 User Sign-in Time Out 69 users adding 9 managing 9 removing from Administrator group 53 users and roles 29 V validating, HP SAM registration service software 25 view details 63
Administrator's Guide
HP Session Allocation Manager (HP SAM) v.3.0