HP Z6 Maintenance and Service Guide - Page 80

POST error messages and diagnostic front panel LEDs and audible codes

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Control panel message Description Recommended action 2E3-Incompatible Memory Module in Memory Socket(s) X, X, ... A memory module in memory socket identified in 1. the error message is missing critical SPD information, or is incompatible with the chipset. 2. 3. Verify proper memory module type. Try another memory socket. Replace with a supported module. 2E4-DIMM Configuration Warning The current memory configuration is not optimized. Rearrange the DIMMs so that each channel has the same amount of memory. 2E5-ECC Memory Module Detected on Unsupported Platform Recently added memory module(s) support ECC 1. If additional memory was recently added, memory error correction. remove it to see if the problem remains. 2. Check product documentation for memory support information. 2E6-Memory Not Configured Correctly for Proper DIMM1 is not installed. MEBx Execution Make sure there is a memory module in the DIMM1 socket and that it is properly seated. 300-Configuration Change Warning The storage device configuration will be updated Not applicable as shown. 301-Hard Disk 1: SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard drives have a hard drive firmware patch that will fix an erroneous error message.) 1. Determine if hard drive is giving correct error message. Run the Drive Protection System test under using F2 Diagnostics when booting the computer. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 302-Hard Disk 2: SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard drives have a hard drive firmware patch that will fix an erroneous error message.) 1. Determine if hard drive is giving correct error message. Run the Drive Protection System test under using F2 Diagnostics when booting the computer. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 309 - 30C: Hard Disk 3-6: SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard drives have a hard drive firmware patch that will fix an erroneous error message.) 1. Determine if hard drive is giving correct error message. Run the Drive Protection System test under using F2 Diagnostics when booting the computer. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 3F0-Boot Device Not Found Boot device not found. Insert boot device or load operating system. 3F1-Hard Disk 1 Error Hard disk 1 error. 1. Check and/or replace cables. 2. Clear CMOS. (See Password security and resetting CMOS on page 77.) 3. Replace the hard disk drive. 3F2-Hard Disk 2 Error Hard disk 2 error. 1. Check and/or replace cables. 2. Clear CMOS. (See Password security and resetting CMOS on page 77.) 72 Chapter 7 POST error messages and diagnostic front panel LEDs and audible codes

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Control panel message
Description
Recommended action
2E3-Incompatible Memory Module in Memory
Socket(s) X, X, ...
A memory module in memory socket identified in
the error message is missing critical SPD
information, or is incompatible with the chipset.
1.
Verify proper memory module type.
2.
Try another memory socket.
3.
Replace with a supported module.
2E4-DIMM Configuration Warning
The current memory configuration is not
optimized.
Rearrange the DIMMs so that each channel has
the same amount of memory.
2E5-ECC Memory Module Detected on
Unsupported Platform
Recently added memory module(s) support ECC
memory error correction.
1.
If additional memory was recently added,
remove it to see if the problem remains.
2.
Check product documentation for memory
support information.
2E6–Memory Not Configured Correctly for Proper
MEBx Execution
DIMM1 is not installed.
Make sure there is a memory module in
the DIMM1 socket and that it is properly seated.
300–Configuration Change Warning
The storage device configuration will be updated
as shown.
Not applicable
301-Hard Disk 1: SMART Hard Drive Detects
Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2.
Apply hard drive firmware patch
if applicable. (Available at
support
.)
3.
Back up contents and replace hard drive.
302-Hard Disk 2: SMART Hard Drive Detects
Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2.
Apply hard drive firmware patch
if applicable. (Available at
support
.)
3.
Back up contents and replace hard drive.
309 – 30C: Hard Disk 3–6: SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2.
Apply hard drive firmware patch
if applicable. (Available at
support
.)
3.
Back up contents and replace hard drive.
3F0–Boot Device Not Found
Boot device not found.
Insert boot device or load operating system.
3F1–Hard Disk 1 Error
Hard disk 1 error.
1.
Check and/or replace cables.
2.
Clear CMOS. (See
Password security and
resetting CMOS
on page
77
.)
3.
Replace the hard disk drive.
3F2–Hard Disk 2 Error
Hard disk 2 error.
1.
Check and/or replace cables.
2.
Clear CMOS. (See
Password security and
resetting CMOS
on page
77
.)
72
Chapter 7
POST error messages and diagnostic front panel LEDs and audible codes