HP d538 Troubleshooting Guide - Page 31
Advanced >, Power-On Options, Security > Restore, Master Boot Record, Storage >, Boot Order
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Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Drive not found (identified). (continued) Drive responds slowly immediately after power-up. Nonsystem disk/NTLDR missing message. The system is trying to start from a diskette that is not bootable. The system is trying to start from the hard drive but the hard drive may have been damaged. System files missing or not properly installed. Second Ultra ATA hard drive does not perform optimally. Hard drive boot has been disabled in Computer Setup. You are using the wrong cable for the drive type. Both slow and fast UATA devices are on the same data cable. Solution Run Computer Setup and increase the POST Delay in Advanced > Power-On Options. Remove the diskette from the diskette drive. Insert a bootable diskette into the diskette drive and restart the computer. If the hard drive is still inaccessible after booting to a diskette and MBR Security is enabled, you may try restoring the previously saved MBR image. To do so, enter Setup and select Security > Restore Master Boot Record. Insert a bootable system diskette and restart. Verify hard drive is partitioned and formatted. Install system files for the appropriate operating system if necessary. Run Computer Setup and enable the hard drive entry in the Storage > Boot Order list. Reinstall the second Ultra ATA hard drive using an 80-conductor cable. The 80-conductor cable is standard on select models. Change slow UATA devices to a separate data cable connected to the secondary IDE (ATA) controller on the system board. Troubleshooting Guide www.hp.com 2-15