HP dc73 Troubleshooting Guide - Page 55

POST Numeric Codes and Text Messages

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POST Numeric Codes and Text Messages This section covers those POST errors that have numeric codes associated with them. The section also includes some text messages that may be encountered during POST. NOTE: The computer will beep once after a POST text message is displayed on the screen. Table A-1 Numeric Codes and Text Messages Control panel message Description Recommended action 101-Option ROM Checksum Error System ROM or expansion board option ROM checksum. 1. Verify the correct ROM. 2. Flash the ROM if needed. 3. If an expansion board was recently added, remove it to see if the problem remains. 4. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 58.) 5. If the message disappears, there may be a problem with the expansion card. 103-System Board Failure DMA or timers. 6. Replace the system board. 1. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 58.) 2. Remove expansion boards. 3. Replace the system board. 110-Out of Memory Space for Option ROMs Recently added PCI expansion card contains 1. an option ROM too large to download during POST. If a PCI expansion card was recently added, remove it to see if the problem remains. 2. In Computer Setup, set Advanced > Device Options > NIC PXE Option ROM Download to DISABLE to prevent PXE option ROM for the internal NIC from being downloaded during POST to free more memory for an expansion card's option ROM. Internal PXE option ROM is used for booting from the NIC to a PXE server. 162-System Options Not Set 163-Time & Date Not Set 3. Ensure the ACPI/USB Buffers @ Top of Memory setting in Computer Setup is enabled. Configuration incorrect. RTC (real-time clock) battery may need to be replaced. Run Computer Setup and check the configuration in Advanced > Onboard Devices. Reset the date and time under Control Panel. If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement. Invalid time or date in configuration memory. RTC (real-time clock) battery may need to be replaced. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions on installing a new battery, or ENWW POST Numeric Codes and Text Messages 49

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POST Numeric Codes and Text Messages
This section covers those POST errors that have numeric codes associated with them. The section also
includes some text messages that may be encountered during POST.
NOTE:
The computer will beep once after a POST text message is displayed on the screen.
Table A-1
Numeric Codes and Text Messages
Control panel message
Description
Recommended action
101-Option ROM Checksum Error
System ROM or expansion board option
ROM checksum.
1.
Verify the correct ROM.
2.
Flash the ROM if needed.
3.
If an expansion board was recently
added, remove it to see if the problem
remains.
4.
Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS
on page
58
.)
5.
If the message disappears, there may
be a problem with the expansion card.
6.
Replace the system board.
103-System Board Failure
DMA or timers.
1.
Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS
on page
58
.)
2.
Remove expansion boards.
3.
Replace the system board.
110-Out of Memory Space for Option ROMs
Recently added PCI expansion card contains
an option ROM too large to download during
POST.
1.
If a PCI expansion card was recently
added, remove it to see if the problem
remains.
2.
In Computer Setup, set
Advanced
>
Device Options
>
NIC PXE Option
ROM Download
to
DISABLE
to prevent
PXE option ROM for the internal NIC
from being downloaded during POST to
free more memory for an expansion
card's option ROM. Internal PXE option
ROM is used for booting from the NIC to
a PXE server.
3.
Ensure the ACPI/USB Buffers @ Top of
Memory setting in Computer Setup is
enabled.
162-System Options Not Set
Configuration incorrect.
RTC (real-time clock) battery may need to
be replaced.
Run Computer Setup and check the
configuration in
Advanced
>
Onboard
Devices
.
Reset the date and time under
Control
Panel
. If the problem persists, replace the
RTC battery. See the
Hardware Reference
Guide
for instructions on installing a new
battery, or contact an authorized dealer or
reseller for RTC battery replacement.
163-Time & Date Not Set
Invalid time or date in configuration memory.
RTC (real-time clock) battery may need to
be replaced.
Reset the date and time under
Control
Panel
(Computer Setup can also be used). If
the problem persists, replace the RTC
battery. See the
Hardware Reference Guide
for instructions on installing a new battery, or
ENWW
POST Numeric Codes and Text Messages
49