HP dx2025 Downgrading Microsoft Windows Vista OS Business on HP Business Deskt - Page 2

Business PC with a Vista COA and Windows XP preinstalled on the DT?

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Q: What OS bits are actually pre-loaded on the system when you buy this Vista-to-XP Custom Image factory Downgrade? A: Windows XP Professional 32-bit is preloaded on the system and Windows XP Professional 32-bit is preloaded on the recovery partition of the system. (See above question). Q: Does the Factory Windows downgrade option mean that HP will ship Microsoft Window XP-based Business PC with a Vista COA and Windows XP preinstalled on the DT? A: Yes. The customer will receive a Vista COA/License and Windows XP Pro preinstalled as part of the Factory Vista downgrade program. A Vista Recovery DVD will be included in the factory carton at shipment. Q: What media is included? For which OS? A: For the Factory Vista Downgrade, both Vista Business and XP Pro recovery kits are included in the factory carton. If the customer orders a Business DT with Vista OS (not a downgrade), they will receive Vista preloaded and on the recovery partition, but they will not receive any recovery media in the factory carton. As the recovery to the Vista OS is provided on the partition, it is highly recommended that the customer makes back up copies of the OS. Q: Is there a time period within which the customer must upgrade back to Vista? A: No. The customer will have the Vista Recovery DVD shipped in the factory carton and can select when to upgrade to the Vista OS from the Preloaded XP OS on their own time. Q: What is the procedure when the customer is ready for the Windows Vista OS; where do they get the bits to do the upgrade? A: With the Vista Factory downgrade, the Vista recovery DVD comes in the factory carton and includes the required bits. With the Field downgrade, the customer MUST make a Vista Recovery DVD before applying the Windows XP downgrade. Q: Which version of Windows XP is loaded on a system ordered with the Downgrade option? A: Windows XP Professional (32 bit) Service Pack 2 will be loaded on the system over the life of this Vista downgrade. Q: Is the Vista downgrade an end-user function or can a reseller provide the Vista downgrade? A: The factory Vista downgrade must be done by the HP factory for the customer, per Microsoft. If the customer wants to conduct a Windows XP downgrade in the field once they have received their Vista system, they can do so through the Field downgrade using the media from the HP support centers or through participating resellers. Q: Is the downgrade program an HP part number? A: The factory downgrade is ordered as a part of the Business DT configuration. The field downgrade is obtained by calling HP customer support. You cannot order a standalone downgrade or downgrade kit from the factory. 2

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Q:
What OS bits are actually pre-loaded on the system when you buy this Vista-to-XP Custom Image
factory Downgrade?
A:
Windows XP Professional 32-bit is preloaded on the system and Windows XP Professional 32-bit
is preloaded on the recovery partition of the system. (See above question).
Q:
Does the Factory Windows downgrade option mean that HP will ship Microsoft Window XP-based
Business PC with a Vista COA and Windows XP preinstalled on the DT?
A:
Yes. The customer will receive a Vista COA/License and Windows XP Pro preinstalled as part of
the Factory Vista downgrade program. A Vista Recovery DVD will be included in the factory
carton at shipment.
Q:
What media is included? For which OS?
A:
For the Factory Vista Downgrade, both Vista Business and XP Pro recovery kits are included in the
factory carton. If the customer orders a Business DT with Vista OS (not a downgrade), they will
receive Vista preloaded and on the recovery partition, but they will not receive any recovery
media in the factory carton. As the recovery to the Vista OS is provided on the partition, it is
highly recommended that the customer makes back up copies of the OS.
Q:
Is there a time period within which the customer must upgrade back to Vista?
A:
No. The customer will have the Vista Recovery DVD shipped in the
factory carton and can select
when to upgrade to the Vista OS from the Preloaded XP OS on their own time.
Q:
What is the procedure when the customer is ready for the Windows Vista OS; where do they get
the bits to do the upgrade?
A:
With the Vista Factory downgrade, the Vista recovery DVD comes in the factory carton and
includes the required bits. With the Field downgrade, the customer MUST make a Vista Recovery
DVD before applying the Windows XP downgrade.
Q:
Which version of Windows XP is loaded on a system ordered with the Downgrade option?
A:
Windows XP Professional (32 bit) Service Pack 2 will be loaded on the system over the life of this
Vista downgrade.
Q:
Is the Vista downgrade an end-user function or can a reseller provide the Vista downgrade?
A:
The factory Vista downgrade must be done by the HP factory for the customer, per Microsoft. If
the customer wants to conduct a Windows XP downgrade in the field once they have received
their Vista system, they can do so through the Field downgrade using the media from the HP
support centers or through participating resellers.
Q:
Is the downgrade program an HP part number?
A:
The factory downgrade is ordered as a part of the Business DT configuration. The field
downgrade is obtained by calling HP customer support. You cannot order a standalone
downgrade or downgrade kit from the factory.