HP e-PC c10/s10 hp e-pc c10/s10, user's guide - Page 29

The monitor doesn't work properly

Page 29 highlights

General problems The monitor doesn't work properly The e-pc's power indicator light works but the monitor remains blank Have you checked that... The monitor is switched ON (LED is on)  How Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking) The monitor's power cord is correctly connected  Connect the power cord - ensure it is plugged into a working grounded power outlet and into the monitor The monitor (video) cable is correctly connected  Connect the monitor (video) cable - ensure it is properly connected to both the e-pc and the monitor The monitor's brightness and contrast settings are correctly set  Check the settings using the monitor's OSD (onscreen display) or using controls on the front of the monitor There is an image during boot but then the screen goes blank Have you checked that... How The monitor settings in your e-pc are compatible with your monitor  • Windows 98 & Windows 2000: Restart the e-pc. The HP opening screen is displayed. For Windows 98, when you hear a beep, press F8 and then start the e-pc in safe mode. The picture breaks up, rolls, shudders or blinks Have you checked that...  The monitor is correctly connected or set up All your hardware is working properly  For Windows 2000, when prompted, press F8 and then start the e-pc in VGA mode. When the e-pc has started, double-click on the Display icon in your e-pc's Control Panel, then click on the Settings button. Use the sliding control to reset the resolution. • Windows NT: Restart the e-pc and enter VGA mode when prompted during startup. For other operating systems, refer to your operating system's documentation. How • Check the video cable connections to the e-pc • Check that there is not interference from a fluorescent light or fan Run HP e-DiagTools (refer to page 30) 21

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General problems
21
The monitor doesn’t work properly
The e-pc’s power indicator light works but the monitor remains blank
Have you checked that...
How
The monitor is switched ON (LED is on)
±
Refer to the monitor manual for an explanation of the
LED signals (green, orange, or blinking)
The monitor’s power cord is correctly
connected
±
Connect the power cord – ensure it is plugged into a
working grounded power outlet and into the monitor
The monitor (video) cable is correctly
connected
±
Connect the monitor (video) cable – ensure it is
properly connected to both the e-pc and the monitor
The monitor’s brightness and contrast
settings are correctly set
±
Check the settings using the monitor’s OSD (on-
screen display) or using controls on the front of the
monitor
There is an image during boot but then the screen goes blank
Have you checked that...
How
The monitor settings in your e-pc are
compatible with your monitor
±
Windows 98 & Windows 2000: Restart the e-pc.
The HP opening screen is displayed.
For Windows 98, when you hear a beep, press
F8
and then start the e-pc in safe mode.
For Windows 2000, when prompted, press
F8
and then start the e-pc in VGA mode. When the
e-pc has started, double-click on the Display
ay
ay
ay icon in
your e-pc’s Contr
tr
tr
trol
l
l
l Panel, then click on the Sett
tt
tt
ttings
button. Use the sliding control to reset the
resolution.
Windows NT: Restart the e-pc and enter VGA
mode when prompted during startup.
For other operating systems, refer to your operating
system’s documentation.
The picture breaks up, rolls, shudders or blinks
Have you checked that...
How
The monitor is correctly connected or set up
±
Check the video cable connections to the e-pc
Check that there is not interference from a
fluorescent light or fan
All your hardware is working properly
±
Run HP e-DiagTools (refer to page 30
)