HP e-PC c10/s10 hp e-pc c10/s10, user's guide - Page 37

Frequently Asked Questions - usb

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Frequently Asked Questions Frequently Asked Questions FAQs How can I reinstall my e-pc's operating system?  Use the CD-ROMs provided with your e-pc. Refer to page 31. Why is my e-pc running slowly/producing strange messages?  • If you are connected to a network, the slowness of your e-pc may be caused by the network. • Your e-pc's hard drive may be too full • Your e-pc may be infected by a virus. Use an antivirus utility to erase any viruses.  I've been experiencing problems with my e-pc ever since I installed some new software. What can I do?  Can I use USB hardware devices with the operating system preloaded on my e-pc? Or, update your e-pc's BIOS. You can download the BIOS and updating instructions from www.hp.com/go/e-pcsupport. Uninstall the software to see whether this solves the problem. If the problem continues, contact the software manufacturer for help or information on known compatibility problems. Yes, if your e-pc is running Windows 98 or Windows 2000. No if you are running Windows NT 4.0.  How can I find out what hardware and BIOS version are used in my e-pc?  Where can I get information about the latest HP drivers? Restart the e-pc and press ESC during the Power-On-Self-Test (POST). The BIOS version will be displayed at the top of the screen. From HP's web site: www.hp.com/go/e-pcsupport 29

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Frequently Asked Questions
29
Frequently Asked Questions
FAQs
How can I reinstall my e-pc’s operating
system?
±
Use the CD-ROMs provided with your e-pc. Refer to
page 31.
Why is my e-pc running
slowly/producing strange messages?
±
•
If you are connected to a network, the slowness of
your e-pc may be caused by the network.
•
Your e-pc’s hard drive may be too full
•
Your e-pc may be infected by a virus. Use an
antivirus utility to erase any viruses.
Or, update your e-pc’s BIOS. You can download the
BIOS and updating instructions from
www.hp.com/go/e–pcsupport
.
I’ve been experiencing problems with my e-pc
ever since I installed some new software.
What can I do?
±
Uninstall the software to see whether this solves the
problem. If the problem continues, contact the
software manufacturer for help or information on
known compatibility problems.
Can I use USB hardware devices with the
operating system preloaded on my e-pc?
±
Yes, if your e-pc is running Windows 98 or Windows
2000. No if you are running Windows NT 4.0.
How can I find out what hardware and BIOS
version are used in my e-pc?
±
Restart the e-pc and press
ESC
during the
Power-On-Self-Test (POST). The BIOS version will be
displayed at the top of the screen.
Where can I get information about the latest
HP drivers?
±
From HP’s web site:
www.hp.com/go/e–pcsupport