HP iPAQ hw6500 HP iPAQ hw6500 Mobile Messenger Series Product Maintenance Guid - Page 16

430524-001.book Page 12 Tuesday, May 2, 2006 2:05 PM Performing a Hard ("Full") Reset Perform a hard reset (also known as a full reset) when you want to clear all settings, programs, and data from Random-Access Memory (RAM). Perform a hard reset if you are experiencing problems after you have installed a third-party application on your device. Some of these problems can include applications hanging, error messages, and the device not responding. HP recommends performing a soft reset before attempting a hard reset. If the soft reset does not remedy the problem, you should then perform a hard reset. CAUTION: If you perform a hard reset, your HP iPAQ returns to its default settings and loses all information (files, settings, etc.) that is not recorded in Read-Only Memory (ROM). Files stored in iPAQ File Store will not be deleted if you perform a full (hard) reset. You will know that a hard reset has been successful when the device prompts you to run through the initial startup sequence again. To perform a hard reset: 1. Press and hold the Power button. 2. While holding the Power button, use the stylus to lightly press the Reset button on the bottom right side of the HP iPAQ for about five seconds. 3. Once the HP iPAQ screen fades, release the Power button and remove the stylus from the Reset button. Using iPAQ File Store The iPAQ File Store is an unused portion of Read-Only Memory (ROM) where the operating system and built-in programs are stored. To store files in iPAQ File Store: 1. Copy the file(s) you want to store in iPAQ File Store. 2. Tap Start > Programs > File Explorer > My Device drop down list box > iPAQ File Store. 3. Tap Edit > Paste. 4. Tap OK to close File Explorer. 12