Hisense 55R6090G Quick Start Guide - Page 23

Quick problem-solving tips (continued) CONNECTIVITY ISSUES You cannot connect to your wireless network REMOTE CONTROL ISSUES Your remote control is not responding to button presses POSSIBLE SOLUTIONS • From the Roku TV home screen, press the Directional Keypad down arrow to Settings. Press OK on the Directional Keypad. Press OK to select Network. Press the bottom Directional Keypad arrow to Check Connection. Press OK to Check connection • For additional help, visit www.hisense-usa.com/ support. POSSIBLE SOLUTIONS • Check that the TV is still on. • Check that the batteries are good and are inserted properly. • Check that there are no obstacles between the remote control and the front of the TV. • Try moving closer to the TV. If the LED on the TV flashes when you press any of the buttons on the remote control, the issue is not with the remote control. 21